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louis_vallance's profile

6 Messages

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144 Points

Thu, May 10, 2018 11:29 AM

Lightroom Classic 7.3.1: Loading icon spins indefinitely

Hardware environment

CPU: Intel Core i7-3770K
GPU: MSI NVIDIA GeForce GTX 670 (391.35)
RAM: 16GB
Camera: Nikon D500

Software environment

Windows 10.0.16299
Lightroom Classic CC 7.3.1
File extension: NEF

Problem description

After performing any action in Lightroom, including merely hovering the mouse over the develop controls on the right-hand side of the window, the loading icon begins to spin indefinitely until a different photo is selected:



Workaround

Disable graphics processor: Edit → Preferences... → Deselect "Use Graphics Processor".

Updating to NVIDIA driver 397.64 does not solve the problem.

Testing description

Reproduced in Lightroom Classic CC 7.3.1. Issue can be reproduced reliably upon restarting the computer.

Best regards,

Louis Vallance

Responses

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