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8 Messages

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894 Points

Wed, Apr 4, 2018 11:57 AM

Acknowledged

Lightroom Classic 7.3: Crop tool showing last image (GPU on)

Have updated to LR Classic CC 7.3  Develop module when using the crop tool it shows the last image cropped for about 1 second before showing the current selected image.

Responses

Official Solution

Employee

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291 Messages

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7.8K Points

2 years ago

We have logged a bug for this. We are working on fixing this and update here when we have a fix for the same.

Thanks,
Smit Keniya
Lightroom Classic CC Team

Official Solution

Employee

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291 Messages

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7.8K Points

2 years ago

Hi,

Lightroom Classic 7.4 was released today and should address this issue.  Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

Thanks,
Smit Keniya

25 Messages

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484 Points

2 years ago

I am seeing this on Windows 10 although it is so momentarily that I needed to look closely to see it when pressing the R key. It doesn’t appear to affect the working of the crop tool but it looks like a bug as it was not happening in v7.2

8 Messages

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894 Points

2 years ago

I'm using a Mac OS High Sierra  10.13.3 definitely 1/2 to 1 second at the moment, yes was ok in V 7.2

8 Messages

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894 Points

2 years ago

25 Messages

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484 Points

2 years ago

Yes the problem also goes away on W10 when disabling GPU. But it was working correctly in v7.2 with GPU enabled. But thanks for bringing it to attention.

1 Message

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62 Points

2 years ago

MacBook Pro, latest OS - the same problem. 

11 Messages

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254 Points

2 years ago

I believe it was never really gone, only much shorter before 7.3. This has now been around since early version 6 (just based on memory...). So, there should have been enough time to really solve it.... 

14 Messages

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242 Points

2 years ago

Same here!

7 Messages

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184 Points

2 years ago

This reply was created from a merged topic originally titled Bug introduced in cropping in the latest version LR Classic release.

A couple bugs were introduced in the newest version of LR - this problem is happening as of 4/11/18. When you click R to go into the crop menu LR flashes the last images first before showing the image you're on and want to crop. This happens all the time. Last cropped image displays for just 1-2 seconds and then LR shows the image you're actually trying to crop.


Another issue - presets are sorting incorrectly. If you rename a preset it should be showing in the folder, alphabetically, but it goes to the bottom of the folder. This might be just a glitch, but no matter how I renamed the preset (tripped checked all spacing and spacing between dashes and numbers, etc. the preset would still not fall into place where it was supposed to be).

Lastly, please give us a way to delete all default LR presets!!!!!!! I have no reason for any of those, and seems like Adobe has just increased the number of all the presets that are showing, which is taking up too much room on the left-hand side menu where I want my own presets to show. I (and all the users that have been asking for this for YEARS on the Adobe forum) want the ability to delete all default LR presets. I don't need them!

61 Messages

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1.1K Points

2 years ago

I am experiencing the same things described by eknowlen, above.  The crop tool problem started with the previously cropped image flashing for a second or two before the one you are working on appears.  That has been going on since upgrading.  HOWEVER, tonight it started leaving the previous image up there permanently.  I cannot crop the image I want to crop!

FWIW, before this latest development (of the previous image staying there, not merely flashing in view for a couple of seconds), I had been using Transform and selecting Constrain Crop.  I don't know if that had any bearing on the issue or not.

Tried closing and restarting Lr.  No help.  Problem remains.

Champion

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3K Messages

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55.5K Points

Preferences - Performance - turn off 'Use Graphics Processor' should solve this.

Johan W. Elzenga,

http://www.johanfoto.com

13 Messages

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248 Points

2 years ago

For sure... a few month before this bug is solved.

7 Messages

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130 Points

2 years ago

MacBookPro v7.3 same problem using crop tool. Will disabling GPU have any negative effects?Thanks.

Champion

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3K Messages

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55.5K Points

No, you won't see any negative effects. In theory some operations might be slower, but in practise I doubt you will notice much difference on a MacBook Pro.

Johan W. Elzenga,

http://www.johanfoto.com

7 Messages

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130 Points

Hm. It's just that  I specifically bought the 15 inch MacBookPro for the dedicated GPU specifically for LR, after reading about GPU acceleration and how great LR would be since it could now take advantage of it. 

Champion

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3K Messages

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55.5K Points

And did you see a spectacular speed gain? Mind you, that crop tool glitch is just that; a glitch. It takes a second or so and then the crop tool shows the correct image, so you could leave GPU on and live with it until Adobe fixes it.

Johan W. Elzenga,

http://www.johanfoto.com

7 Messages

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130 Points

yeah, I prob will just wait, it isn't a big deal , just an annoyance. Not sure about the speed gain, since I went from a 2011 MacBook Air to this high-speed MacBookPro-it is wayyyy faster, for obvious reasons.

215 Messages

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4.8K Points

2 years ago

The use of the GPU can accelerate any operation where massive parallel computing is needed.
As LR is facing performance issues and sometimes non responsive user interface or delays, the use of the separate GPU for calculation intense operation should help.
So it is very sad, that the us of the GPU causes many many issues (black screen, delayed display, ...) and Adobe often recommends to disable GPU support as a workaround cause this inevitably leads to worse performance.

7 Messages

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130 Points

2 years ago

I agree. I specifically bought the 15 inch MacBookPro for the dedicated GPU specifically for LR! I  am really loath to disable it. 

Champion

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3K Messages

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55.5K Points

So don't disable it. It's just a glitch, nothing more.

Johan W. Elzenga,

http://www.johanfoto.com

7 Messages

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130 Points