R

14 Messages

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200 Points

Fri, Dec 11, 2020 4:39 PM

Lightroom Classic: 10.1 thumbnails erratic behavior with Big Sur

So this is the thing, Im running Big Sur 11.0.1 and since the upgrade from LrC 9.4 to LrC 10 and 10.1 there is a strange and stressful behavior with the way Lr is handeling the thumbnail previews on the filmstip and the Library grid view. After applying some editing the preview images change the color to a "flat" unedited color in some random cases, not all the images but to some.  For example pay attention to this video, look at the thumb images 12 and 13, see how it changes color after clicking on some other thumbnail, it turns pale like an "unedited raw" this was on the Develop mode.. but same behavior is happening with the Library grid view.. so it makes impossible to look at the images in the grid view or filmstrip and match colors becase the you cant really see what is the actual image coloring until you click on the image.

This behavior is confirmed by other macOS users with Big Sur and LrC 10 and 10.1



This topic is also here:
https://community.adobe.com/t5/lightroom-classic/is-there-something-wrong-with-lr-10-1-previews-and-grids/td-p/11661697?page=1

System info:

Lightroom Classic version: 10.1 [ 202012012023-e92d50bb ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.16.0 [20B29]
Application architecture: x64
Logical processor count: 8
Processor speed: 2,9 GHz
SqLite Version: 3.30.1
Built-in memory: 16.384,0 MB
Real memory available to Lightroom: 16.384,0 MB
Real memory used by Lightroom: 1.357,8 MB (8,2%)
Virtual memory used by Lightroom: 7.334,1 MB
Memory cache size: 83,2MB
Internal Camera Raw version: 13.1 [ 658 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 72MB / 8191MB (0%)
Camera Raw real memory: 132MB / 16384MB (0%)
Displays: 1) 3360x2100

Graphics Processor Info:
Metal: AMD Radeon Pro 560




Responses

Champion

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2.3K Messages

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38.6K Points

4 m ago

It appears to be a LrC compatibility issue with MacOS Big Sur as I don't see the issue on my Windows 10 system using LrC 10.1.

14 Messages

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200 Points

@todd_shaner_6660895  I think it is because a friend just told me that she didn't have any troubles when she was using Catalina, but after the Big Sur upgrade she noticed this strange behavior, another friend using Catalina told me that she haven't seen this issue with 10.1.

Definitely, the Adobe team should take a look at this for a future (hopefully very soon) fix, because it really screws the workflow in some way.  Until then I'm going to keep using 9.4 until the fix comes.

9 Messages

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98 Points

4 m ago

I have the same issue here, on an 2020 M1 Macbook Air. It's definitely a bug in the Library Module. If I view an image at any zoom level tighter than "fit", there is immediately a major colour shift.

I've only encountered this behaviour recently, so it's either since the 10.1 update, or since upgrading to Big Sur.

This only appears to be an issue in the Library previews, all exported images are rendered correctly. But it makes the Library Module almost unusable for image reviews, as I need to switch to the Develop module in order to maintain correct colours while viewing zoomed images.

I have tried Discarding 1:1 Previews, and then rebuilding them. I have also tried turning off GPU Acceleration. Neither solves this issue.

(edited)

14 Messages

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200 Points

@colin_judge  Yes, the Library Module is awful and totally useless.. but it also happens with the Develop Module, check out this video that I recorded and see how images 12 and 13 just changed their color to a "flat color" once are not selected..   Same as you, I test turning the GPU acceleration off, creating 1:1 previews.. creating new catalogs, etc..  nothing solved the issue.

9 Messages

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98 Points

Strangely, that doesn't happen for me. Very odd.

14 Messages

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200 Points

4 m ago

Another video showing how messed up LrC v10 is handling previews..  This time in the Library module... Look at how the image tone change when switching preview sizes.

2 Messages

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70 Points

4 m ago

I don't have a solution but I just wanted to let Adobe know I am experiencing the same exact issue with images displaying differently in grid view than they do in loupe view or develop. I've been experiencing the issue since the update to LR10 and Big Sur.

4 Messages

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92 Points

3 m ago

This problem is making me insane. I Lightroom about 10K images a month and this is impossible to keep my images consistent with this thumbnail issue. Also on 10.1 Big Sur. Installed bootcamp/windows on my beautiful Mac Pro to solve it. Please fix adobe.

4 Messages

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92 Points

3 m ago

I Adjust about 10k Images a month and I feel this software needs attention, even after the new update! I like to see my thumnails in a 3x6 grid for consisntency. When I select an image file its shows the preview correctly but then scroll 1-2 images away and its snaps to a unstaturated/flat looking thumnail. Click it again then snaps back. I need to see thumnails exactly how they will be presented. This an important part of my workflow to have thousands of images to match. Library View also shows desaturated thumbs and not updated from Develop either. There is no way to see all 15 images in a grid/library screen with proper corrections/previews on Mac big Sur 10.1.1. Please help!

 

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-101-thumbnails-erra...

Note: This comment was created from a merged conversation originally titled Lightroom Classic: v10.1.1 Big Sur Mac, Thumbnails are inconsistent on Secondary Grid View and Library View

14 Messages

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306 Points

2 m ago

Witnessing this as well. Library view renders some images as if they have been desaturated. When changing from Develop to Library view with the 'G' key, you can see the image in grid view rendered correctly at first and them switch to a desaturated look. Makes it impossible to trust color balancing across multiple images -- a critical function for the Library view.  Resizing the Lightroom window causes some images to re-render with correct colors, but others change to looking flat as resizing occurs. No reliable way to enforce correct color rendition in the Library module as far as I can find. This is happening in Big Sur 11.1 with Lightroom 10.1.1.

14 Messages

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200 Points

2 m ago

So, what is going on with Adobe that haven't correct this issue?? it's not just a minor thing, it actually makes impossible to edit or trust the thumbnail previews.

1 Message

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82 Points

Thank you both for confirming my frustrations. I currently selling my Mac to solve this issue because it is taking so long for Adobe to address this very obvious and unprofessional problem. Big Sur with current version of LR 10.1.1 is not working properly and I have too many v10 galleries to downgrade to LR 9.4.

14 Messages

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200 Points

Somebody said that if you choose to work with process version 4 instead of the 5 (current) the problem goes away... I havent try it, i just went back to 9.4 until they fix this BIG issue.

Adobe Administrator

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10K Messages

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135K Points

2 m ago

Apple released an update to Big Sur (11.2) which may affect this issue.  Verify you have installed the Big Sur update and that you are running Lightroom Classic 10.1.1 (Help>System Info…). 

After you have verified you've installed both updates, restart your computer from a complete power off, review this issue, and see if it is still occurring.  Please report back here to verify you no longer see or continue to experience this issue. 

Thanks!

Adobe Photography Products

Quality Engineering - Customer Advocacy

14 Messages

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306 Points

@Rikk Still occurring with Big Sur 11.2 and Lightroom Classic 10.1.1

2 Messages

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70 Points

@Rikk I am still experiencing the issue even with the update to the OS.

14 Messages

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200 Points

Mmmm i can confirm too that the problem it's still there with the latest versions of Big Sur and LR

Adobe Administrator

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10K Messages

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135K Points

Thanks for checking. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

2 Messages

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70 Points

@Rikk I'm experiencing this same issue with Big Sur 11.2 and LR 10.1.1! Do you have any updates on when Adobe might correct this issue? 

2 Messages

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70 Points

@Rikk just touching base to see if Adobe has addressed this issue yet or has any updates? 

14 Messages

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200 Points

I think it's about time to have a status of this, im stock with the 9.4 version until this issue is fixed =/ =/ 

3 Messages

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80 Points

I am also experiencing this, definitely a huge workflow killer and needs to be fixed very quickly. I am on the most recent Big Sure update 11.2.1 & Lightroom 10.1.1. 

I tried the power off steps as above. How do you change the process version or downgrade a catalogue?

14 Messages

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200 Points

@DMartin  you can't downgrade a catalog once it is upgraded to v10, the process version can be changed under Develop mode, go all the way to the botton and there you will see the vesion you are currently working..  I honestly don't know if changing the version fix the issue, but if you try it and it works, please let us know.   I just downgrade my LR version to 9.4 to avoid any problems until this is fix.

3 Messages

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80 Points

Thanks, I figured that might be the case for the catalogue, that is definitely annoying. Our outsourcing partner is using the new catalogues so I don't even think that is an option for me.

I also can't see that fixing the issue, because then I would also be losing the performance issues they fixed to even work with the M1 Macs so I don't even think I would entertain that option.

Yeah I had a brain fart :) I ended up realizing what the process version was but this did not change anything. Thanks.

Really hope there is something coming soon after two months this being posted. Jobs are starting to happen and I need to be able to check consistency on my images.

14 Messages

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200 Points

@DMartin  totally get the point, Im also starting to get work and im stock with an old version of LR just becase this issue isn't fix, not a good thing at all.

3 Messages

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80 Points

@Roberto506

I did read somewhere that someone created a boot drive of an older OS, which maybe I will try for Catalina. It sucks to think about needing to boot off another hard drive just to use lightroom but I will have to test it out and see what happens. I think from what I have gathered Catalina had no issues with the grid previews, just hopeful I can actually do that on an M1 chip.

Darn quick google search just said that it won't even support older OS, I guess I am going to need to edit on the Wife's laptop until they fix this :/

(edited)

1 Message

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62 Points

1 m ago

Just upgraded to Big Sur and having the same issue with LRC 10.1.1. This is a nightmare for editing.  Hoping they fix soon.

Thanks to all who are posting so I know I'm not seeing things!

Angela DiPhilippo

14 Messages

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200 Points

7 d ago

Is this problem solved? I haven't try the 10.2 because i dont want to keep rolling back to v9.4 so i wander if this problem got fixed after the most recent update.