6 Messages
•
124 Points
Sun, Oct 25, 2020 3:16 PM
Solved
Lightroom Classic 10: Email not working - External error has occurred: ?:0 Attempt to index field 'font' ( a nil value )
Ever since the V10 update my email out of LR Classic has quit working, but instead returns the above error message. I have reset the preferences, deleted and readded my email client to no avail. Still does not work and from the forum, it looks like there are lots of nil value errors happening.
System specs:
OS Name Microsoft Windows 10 Home
Version 10.0.19041 Build 19041
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JOESALIENPC
System Manufacturer Alienware
System Model Alienware Aurora R7
System Type x64-based PC
System SKU 0858
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date Alienware 1.0.22, 6/9/2020
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Alienware
BaseBoard Product 0VDT73
BaseBoard Version A00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.488"
User Name JOESALIENPC\Jhud2
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.8 GB
Available Physical Memory 21.4 GB
Total Virtual Memory 40.9 GB
Available Virtual Memory 25.4 GB
Page File Space 9.12 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
Problems
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Updated
a month ago
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Responses
jim_forsyth_gl0vi6v7buaw7
9 Messages
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146 Points
2 months ago
I have same issue as listed by Joe.
0
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Nicholas Locsin
3 Messages
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82 Points
2 months ago
Having the same problem as are a number of my colleagues in Europe
0
crbuckjr
7 Messages
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144 Points
2 months ago
update is important to me.......want to use Gmail within LR ...AND Google contacts....thanks
3
WAYNE
3 Messages
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84 Points
2 months ago
I am a Realtor and use this a lot is there a fix I can do
1
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joe_hudspeth
6 Messages
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124 Points
2 months ago
I received a message back after posting on Adobe Lightroom Face Book page and it referenced this page: https://adobe.ly/2HTkgTB
I appreciate them getting back to me and they said that the issue is known and they are working on it. Same thing Victoria Brampton said. So, I await the fix with everyone else.
3
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ronnie_hole
2 Messages
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80 Points
2 months ago
Same issue here. Cant send e-mails after latest update. This is a big bug, fix asap please.
Ronnie
1
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david_mintzer
42 Messages
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484 Points
2 months ago
How do you send--send button is greyed out if you don't have an address to send too.
3
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StephenP
2 Messages
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70 Points
2 months ago
All very frustrating but if you click on the photo you wish to email in LRCv10, then click in top bar:
- "Photo"
- "Edit In - Photoshop 2021"
Then in Ps2021 click on:
- "Share an Image" tab (top right of screen - indicated by a box with upward arrow), you can email the photo.
Hope this works for you.
3
StephenP
2 Messages
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70 Points
2 months ago
Sorry that did not work for you. I had been fiddling around with Apple Mail and Google Mail to get this all to work so maybe I added another email address (Google) in addition to the normal Apple Mail which LRC uses for emailing photos. Try googling that in relation to emailing from Lightroom/Photoshop. Sorry I cannot help more.
1
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JTfrustrated
1 Message
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64 Points
2 months ago
Not cool that this does not work AND that Adobe has not yet fixed!
0
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Jan Harm
13 Messages
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212 Points
2 months ago
I just placed the problem at Adobes Facebook account!
10
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Susan5C65
1 Message
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60 Points
2 months ago
Having the same problem on a iMAC with hotmail....
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Peter Adye
1 Message
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62 Points
2 months ago
Me, too, same issue as original post -- and that was a month ago -- come on Adobe, treat your customers seriously or you will lose them despite the hassle of switching to other software! Take some lessons on customer service from Amazon!
7
thejosiah
3 Messages
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86 Points
2 months ago
Any word on a a fix for this issue? My LRC just started doing this. I get this error. Oddly it seems like a few photos make it through and are uploaded, however my published set in LRC does not update and show these photos. Help please, its throwing my workflow off. Thank you kindly
(edited)
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S Sarewitz
1 Message
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62 Points
2 months ago
Same problem. Very frustrating.
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0