17 Messages
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356 Points
Mon, Jul 13, 2015 10:37 PM
Answered
Lightroom CC: No dehaze
I purchased LR 6 as soon as it came out, but a month ago, the company I worked for offered staff a discounted Creative Cloud membership through Onthehub/kivuto (they made it clear it does not include cloud services but I'd get the full Applications.) So I purchased that.
I uninstalled LR6 (to the best of my ability) and installed the CC app and downloaded Photoshop and LR CC and have updated to the 2015 version. However when I open LR CC I do not have the new Dehaze control. It says it's LR 6.1, the branding at the top says "Lightroom mobile trial expired", and when I go to to Help-> System it says License: Perpetual. So I'm pretty sure it's some how getting stuck on the old LR 6 license, but don't know how to get rid of that.
Lightroom version: 6.1 [ 1025654 ]
License: Perpetual
Operating system: Mac OS 10
Version: 10.10 [4]
Application architecture: x64
I uninstalled LR6 (to the best of my ability) and installed the CC app and downloaded Photoshop and LR CC and have updated to the 2015 version. However when I open LR CC I do not have the new Dehaze control. It says it's LR 6.1, the branding at the top says "Lightroom mobile trial expired", and when I go to to Help-> System it says License: Perpetual. So I'm pretty sure it's some how getting stuck on the old LR 6 license, but don't know how to get rid of that.
Lightroom version: 6.1 [ 1025654 ]
License: Perpetual
Operating system: Mac OS 10
Version: 10.10 [4]
Application architecture: x64
Question
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Updated
5 years ago
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creative cloud
dehaze
version conflict
kivuto
Responses
steve_sprengel
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2.6K Messages
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33.7K Points
6 years ago
Supposedly if your AdobeID has a CC license associated with it then you can't use the serial-number version of LR, but that may not be taking into account discount CC licenses that don't have cloud space assigned to them--I mean maybe Adobe decided that discounted Kivuto licenses are the same as a serial-number license.
13
kurt_heumiller
17 Messages
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356 Points
6 years ago
I have tried the uninstall instructions listed here for LR5: https://helpx.adobe.com/lightroom/kb/... (there are no instructions listed for LR6, I deleted everything except my RAW files and my Catalogue/Previews).
I have tried the Adobe Creative Cloud Cleaner Tool: https://helpx.adobe.com/creative-clou...
Yet when I reinstall Lightroom from the Creative Cloud menu, it says it installed Lightroom CC (2015) but when I open it, it opens as LR 6.1.
Is there a location for registration files for LR6 that I'm missing that are not listed in the remove instructions above?
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