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6 Messages

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194 Points

Tue, May 19, 2015 6:27 PM

Acknowledged

Lightroom CC: Issue with extension upper case when converting to DNG on import

I have used Lightroom for years and have always converted RAW files upon import to DNG with upper case file extension. After upgrading to LR CC, however, all of my files are imported and converted to DNG with the lower case .dng extension. Preferences in Edit and Import are still checked to upper case. I still have LR 5.7 installed on my system and it still correctly uses the upper case .DNG file extension, so this is apparently another bug with LR CC. Not a serious issue, but annoying nonetheless.

Responses

Official Solution

Adobe Administrator

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14.6K Messages

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283.3K Points

5 years ago

The engineering team is looking into this issue. The workaround is to convert to DNG after import.

Sr. Product Manager, Adobe Digital Imaging

2 Messages

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70 Points

Yes, thanks Jeffrey, but this is still the exact same workaround posted 15 days ago by "flannib". It still adds a considerable amount of extra time to our workflows, so hopefully the Import as DNG bug will be solved relatively soon. :-)

Cheers!
~Greg

2 Messages

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70 Points

5 years ago

I too have always preferred to use the automatic upper case file extensions option for my .DNG files, and have discovered that it's no longer working in LR CC. The option is still listed and checked, however all my file imports are coming in with lower case extensions. Would love to see this fixed ASAP.

6 Messages

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194 Points

5 years ago

I spoke at length with Adobe Technical Support and they were able to duplicate the problem on their Macs and machines running Windows 8/8.1. They were unaware of the bug until now and have put it on their to-do list. In the meantime, an easy workaround is to simply import RAW images into LR CC by using the Copy, rather than Copy as DNG option, then convert the files later to DNG format. This preserves the upper case file extension if it has been selected in preferences.

1 Message

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80 Points

5 years ago

Hi I am told that Elements 13 is compatible for RAW from Canons new D7 MK11 camera. can you please Confirm that this is the case, or do I have to wait for say Elements 14 or so on .I don't see the point of not being compactible or is it a case of making more money out of us the photographers, Many Thanks
Ron Thomas

Adobe Administrator

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14.6K Messages

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283.3K Points

Do you mean the 7D Mark II? If so, that camera is currently supported by Elements 13. https://helpx.adobe.com/creative-suit...

Camera support has nothing to do with "making more money out of us the photographers" - as Adobe provides free support for the latest cameras going back to Elements 3.0, Photoshop CS2 and Lightroom 1.0 via the free DNG converter: http://adobe.ly/ACRandDNG

Compatibility is controlled by the camera manufacturers that create new proprietary raw formats for each of their new cameras.

Sr. Product Manager, Adobe Digital Imaging

6 Messages

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194 Points

5 years ago

Just checked to see if the recent updates to Lightroom and Creative Cloud may have fixed this bug. Sadly, not yet.

Adobe Administrator

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14.6K Messages

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283.3K Points

5 years ago

Correct. I was hoping it would make it in. Sorry. Should make the next update (fingers crossed).

Sr. Product Manager, Adobe Digital Imaging

9 Messages

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150 Points

Hi, is there an ETA for Lightroom 6.2?

6 Messages

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194 Points

5 years ago

Another Lightroom update today with no fix for this bug.

9 Messages

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150 Points

5 years ago

This reply was created from a merged topic originally titled Issue in Lightroom 6: Impossible to convert a file on import with a .DNG extensio....

Issue with file renaming on import in Lightroom 6 (The non CC version): Even though everything is properly set up to write DNG in uppercase, both in the import rename options and in the preferences under file handling; you still end up with .dng in lowercase at the end. Please fix this, uppercase .DNG naming is broken.

2 Messages

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86 Points

5 years ago

This reply was created from a merged topic originally titled Lightroom uses lowercase (dng) file extension when converting on import.

In latest Lightroom CC (2015.2.1 Release) on Mac (10.11.1), whenever I convert files to DNG via the Import dialog, a lowercase (*.dng) file extension is always used instead of uppercase (*.DNG) as I have set in the Preferences - File Handling - Import DNG Creation setting.

When converting RAW files that are already in the catalog using Library - Convert to DNG, the correct uppercase (*..DNG) file extension is used in the resulting file as set in the Preferences.

6 Messages

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194 Points

5 years ago

Eight months and a few updates later and upper case .DNG is still not working in Lightroom CC. Has Adobe forgotten about this bug?