Skip to main content
Adobe Photoshop Family

1 Message

 • 

70 Points

Wed, Jan 31, 2018 10:30 PM

Lightroom CC: Is uninstalling itself when I turn my computer off

Lightroom Classic CC is repeatedly un installing when I turn my computer off. When I restart the computer, it acts like it has never been installed, forces me to reinstall and create a new catalog. This has happened 4 times, and this last time it also lost all the work I had done on a client's photos. Super frustrating!

Responses

799 Messages

 • 

11.5K Points

3 years ago

No help is possible, without knowing what OS, as there is no such thing as “a computer”, only Macs, PCs, and Linux.

Champion

 • 

5.8K Messages

 • 

102.5K Points

3 years ago

Hi Sarah, that does sound frustrating. Let's start at the top... which operating system are you using?