15 Messages
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340 Points
Thu, Dec 13, 2018 2:31 PM
Lightroom CC for mobile: White balance issue with iPad 4.1.0 update
Somehow It seems that new update iightrooim cc on iPad and iPhone are using different "white blance standard" comparing with the lightroom classic on mac.
for example, if you set the same temperature and tint on the same picture, it will turn different colour on my mac and mobile device, here is the picture, let me show it.
About version:
MAC: Lightroom Classic version: 8.1 [ 1200465 ] camera raw 11.1
iPad: Adobe Lightroom cc For iPad 4.1.0 (iPad pro 11inch iOS 12.1.1)
Iphone :Adobe Lightroom 4.1.0 (iPhone XS iOS 12.1.1)

pic1
pic2
pic3
I'm sure this is a serious white balance bug on new update Lightroom cc for mobile device, I check the photo that I take before I upgrade, usually the tint will be set automatically to ±10 but not over 20, however after upgrade version 4.1.0, my photo's tint range will be set to ± 50 always,Its very strange
Please help me feedback this bug to adobe engineer and if who have the same problem with me, leave the discussion below please
Thank you sincerely ❤︎
About version:
MAC: Lightroom Classic version: 8.1 [ 1200465 ] camera raw 11.1
iPad: Adobe Lightroom cc For iPad 4.1.0 (iPad pro 11inch iOS 12.1.1)
Iphone :Adobe Lightroom 4.1.0 (iPhone XS iOS 12.1.1)

- Picture1: I set temp 11375, tint 22, looks nothing wrong on mac by lightroom classic, but if I want to get the same effect with pic 1 on lightroom cc for iPad and light room cc on iPhone, I have to set tint to 56
- Picture2: If I set tint to 56, it will be as same effect as pic1 on lightroom cc for iPad and light room cc on iPhone , however, turns red on mac lightroom classic as pic 2
- Picture3 : If I set tint to 22 , it will be as same effect as pic1 on lightroom cc classic, however, turns green blue on lightroom cc for iPad and light room on iPhone as pic 3



I'm sure this is a serious white balance bug on new update Lightroom cc for mobile device, I check the photo that I take before I upgrade, usually the tint will be set automatically to ±10 but not over 20, however after upgrade version 4.1.0, my photo's tint range will be set to ± 50 always,Its very strange
Please help me feedback this bug to adobe engineer and if who have the same problem with me, leave the discussion below please
Thank you sincerely ❤︎
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2 years ago
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Ignacio_B
Employee
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180 Messages
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2.2K Points
2 years ago
thank you for reporting this issue.
Could you give us some more information about which camera you are using.
Information about profiles/presets would help to if used.
thanks,
Ignacio
11