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11 Messages

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188 Points

Fri, Jan 18, 2019 4:10 AM

Lightroom CC: Face Tags from Classic did not sync to cloud

I tried the Trial version of Lightroom Classic CC (version 8.1) to convert my 2,000 pictures with 4,000 face tags that are in Lightroom 6. That went fine. All the face tags went over to Classic. Then from Classic to Lightroom CC (version 2.1.1 is the newest!) the pictures went to The Cloud but the face tags DID NOT !!. I called Adobe Tech Help 10 times over the past week, and it's now been confirmed that face tags only work for a VERY FEW customers using CC 2.1.1. There is no work around nor suggestions coming from Adobe other than "wait for an update on 2.1.1, and it won't be coming out soon". Does anyone have a suggestion for me?

Responses

474 Messages

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12.2K Points

2 years ago

Welcome to the "keywords don't sync" issue and join the crowd.  This looks to me like yet another instance of keywords not syncing but may have a further nuance.  A "face tag" in LR Classic is just a flavor of a keyword.  Regular keywords apply to an image and in a sense apply to the entire image.  However, once you mark a keyword - any keyword - as a "face" type of keyword then the keyword is allowed to reference a rectangular area inside of an image.  Of course the purpose of this is to identify individuals in group images.  However, you could just as easily use "face" keywords to highlight windows in buildings or red cars or anything else you wish.  However the "face detection" technology is designed to find and match actual faces but once that is done on any image, the "face" keyword just points a rectangular area in the image.  

So, there are two issues you may be encountering.  First is that Keywords (face type or regular) do not sync between Classic and Cloud except in once case.  That one case is where you are saving metadata to the image file or XMP side car file and you do not have a smart preview for the image.  In this case the first time you put the image in a collection in Classic that sync's with the cloud, LR will build a Smart Preview that happens to contain your keywords and will send that to the cloud.  So, the Keywords present in Classic at that time will show up in the Cloud based apps.  However that's a one-and-done deal.  From then on there will be no sync between cloud and classic or the other way around unless you remove the image from all synced collections in classic, delete any Smart Preview you may have created in Classic for the image and then re-add the image back to the synced collection.  BTW, to my knowledge, and IMHO, Adobe has not recognized this as a supported feature of Classic or sync.  It seems more like an unplanned side effect of how they implemented sync and as such may just disappear someday without warning.

The second issue which may or may not be a factor in what Adobe told you is that there is extra info related to Face Keywords.  For every face type keyword associated with every image, there must be the coordinates in the image where the face is located (i.e., where does the rectangular box show up and how big is it).  It's unclear to me, if this extra info is included in the XMP data or not.  I suspect "not" but you can experiment.  Take an image with several faces identified.  Now remove that image from all synced collections in Classic.  Then "Discard any smart previews" associated with that image and force the metadata to be written to the image file (or XMP file).  The image will now be missing from your cloud based apps.    Now, add the image back to a synced collection and see what shows up in the cloud.  If my theory is correct, the Face related keywords will show up, and will be related to the image, but they won't refer to the part of the image where the face is.   

Let me know if I'm right.  

11 Messages

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188 Points

Thanks VERY much, Dan !!
That's an outstanding summary of what is likely happening.
I'm not an expert on testing like that, and although I'd like to do it and give you an answer, I just don't see that happening for a while.
Do you know of another program that will 1) take Picasa3 photos and face tags, or, take LR6 photos and face tags, and 2) put it on "the cloud"?
Much thanks Dan !!
(outstanding support from this Forum!!....I've never done this before !!"

474 Messages

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12.2K Points

I'm not aware.  Many tools will take images with tags, labels, or keywords over to the cloud but I'm not aware of any that will bring over face info.

251 Messages

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6K Points

Check out this plugin if you want to import picasa-based tags into Classic: http://regex.info/blog/lightroom-goodies/picasa-face-import
Never tried it myself. There is no such thing for Lightroom CC

11 Messages

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188 Points

thank you Lao. I did get a plug in from Geoff Coupe and it worked well to get my photos with face tags from Picasa 3 to Lightroom 6.

Are you saying "there is no such thing for Lightroom CC", that "you can't see face tag information on Lightroom CC?".....thanks, Ross

251 Messages

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6K Points

You can get face tags from Picasa into Classic using this plugin but there is no way to get these face tags into Lightroom CC as Classic face tags do not sync to Lightroom CC and there is no other way to get face tags from Picasa into Lightroom CC directly

839 Messages

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13.1K Points

2 years ago

Strongly agree, LR CC is for me not yet usable other than as a secondary catalog and can not yet be your main catalog, there are still too many essential functions when you have a catalog well supplied, images with many metadata completed. When will Adobe understand that it is the data stored in the catalog and not just the side-cars that must be synched to the LR CC catalog? It's very painful because it does not allow us to create mini-galleries full of information related to images for our customers, For me, LR CC is only for fans who do not need a lot of ranking information of their images and it's a shame, because Cloud functions are uninteresting for all.

Imagine yourself traveling, you have a guide available, you certainly want to take advantage of his knowledge to complete the information of your photos ..... Well you will be forced to train a computer with a LR Classic to properly register these information at the level of each photo, while if LR CC was complete you could do it from your phone !!!

Currently LR CC is still in my opinion, stammering.

11 Messages

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188 Points

2 years ago

Thanks Yves !!
I have a very narrow use for LR CC, and it's to post pictures with face tags on their cloud. 
Do you know of another program that will 1) take Google Picasa 3 photos with face tags, or, take Lightroom 6 photos with face tags as input, and 2) will show those photos with face tags on "the cloud"?
Much thanks Yves!!.....Ross (West Vancouver, BC)

839 Messages

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13.1K Points

Pour Picasa ????? Pour LR 6, il faut passer à LR Classic CC et on peut ainsi facilement publier des photos vers LR CC en synchronisant des collections qui deviennet des Albums dans LR CC, ensuite pourquoi ne pas publier sur Portfolio, c'est compris dans l'abo Creative Cloud pour photographe LR ClassicCC, LR CC, Pf, Spark etc.... plus ce qui ne gâte rien Photoshop CC !


Google translation .....

For Picasa ????? For LR 6, you have to switch to LR Classic CC and you can easily publish photos to LR CC by synchronizing collections that become Albums in LR CC, then why not publish on Portfolio, it is included in the abo Creative Cloud for LR ClassicCC photographer, LR CC, Pf, Spark etc .... more that does not spoil Photoshop CC!

11 Messages

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188 Points

thanks Yves.....will Portfolio take face tags that are already in Lightroom Classic CC 8.1?

839 Messages

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13.1K Points

No, no keywords to Portfolio, It's good for legends!

11 Messages

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188 Points

what do you mean "it's good for legends"?

839 Messages

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13.1K Points

This field (in french)