7 Messages
•
130 Points
Thu, Nov 19, 2015 1:53 AM
Solved
Lightroom CC: Crashing constantly (Mac OS - Graphics Driver Issue)
LR CC is crashing CONSTANTLY.
even after the latest 2015.3 update.
if i walk away or switch to a different application, it almost certainly will be frozen (mac beachball spinning) when i return.
just now it crashed twice... while actively using it.
i am expecting it to crash while i'm sitting here witting this report.
it has been crashing ever since i switched from LR6 to CC.
this product is completely unreliable and i consider it a flagrant abuse how adobe has essentially forced us into a monthly subscription from a standalone app.
and worse still, the freaking product is worthless.
please spend a little more time working out the bugs on a product before you release it, not to mention REPLACE an existing product.
bad business.
MacBook Pro OSX 10.11.1
LR CC 2015.3
even after the latest 2015.3 update.
if i walk away or switch to a different application, it almost certainly will be frozen (mac beachball spinning) when i return.
just now it crashed twice... while actively using it.
i am expecting it to crash while i'm sitting here witting this report.
it has been crashing ever since i switched from LR6 to CC.
this product is completely unreliable and i consider it a flagrant abuse how adobe has essentially forced us into a monthly subscription from a standalone app.
and worse still, the freaking product is worthless.
please spend a little more time working out the bugs on a product before you release it, not to mention REPLACE an existing product.
bad business.
MacBook Pro OSX 10.11.1
LR CC 2015.3
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5 years ago
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JeffreyTranberry
Adobe Administrator
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15.9K Messages
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295.3K Points
5 years ago
Sr. Product Manager, Adobe Digital Imaging
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will_mederski
7 Messages
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130 Points
5 years ago
but i'm stopped from submitting it... because photoshop.com thinks it includes profanity. ha!
how is one of the most established software companies in the world getting away with such shoddy products and services?
and, btw, i send a report every time it crashes.
have for months now.
7
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will_mederski
7 Messages
•
130 Points
5 years ago
i am paying for professional software.
the quality control for adobe is horrendous.
i'm in the middle of important work and it's crashing every 10 minutes.
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richard_mckenzie_7573488
6 Messages
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124 Points
5 years ago
1
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will_mederski
7 Messages
•
130 Points
5 years ago
after researching it he called me back and had me disable "Use Graphics Processor" in the Performance tab of Preferences.
since then i haven't had any freezes.
and i believe he said it was an issue on their end.
havne't seen it affect performance, but hoping it will be fix in the next update.
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