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Adobe Photoshop Family

3 Messages

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164 Points

Wed, Feb 6, 2019 3:34 PM

Solved

Lightroom CC Android is removing Titles & Captions

Several people experience Titles and Captions are removed from images when browsing through synced images in CC mobile for Android. Data is removed in CC classic main catalog as found on main computer with catalog as well. Disappeared for ever.

Responses

3 Messages

 • 

164 Points

2 years ago

Adobe Administrator

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9.1K Messages

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126.8K Points

2 years ago

This should be fixed in today's 4.3 Android update. Give it a try and let us know how it is working for you now.

Adobe Photography Products

Quality Engineering - Customer Advocacy

1 Message

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80 Points

Yes!  I've only tested with one set of photos so far but it looks like the bug is fixed.  (I will add that I remain staggered and disappointed by how long it took Adobe to fix this problem, especially considering it was destroying user data.)
Thanks.

3 Messages

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164 Points

I will test it as soon as I can. Thank you.
I am a bit disappointed I lost a lot of Titles and captions and that I took so long to get any attention for this problem. I do not feel confident by using the app if this (or something else) can happen again. I would question if the software is tested enough before it is released. 
Thanks.