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Adobe Photoshop Family

475 Messages

 • 

10.5K Points

Thu, Dec 8, 2016 5:13 PM

Solved

Lightroom CC 2015.8: Tone curve still broken in

The bug that I reported here has not been squashed in the latest Lightroom.

The problem is hysteresis in the response of points on the tone curve control when following mouse movements.

If you drag a point (say, the white point) in the Tone Curve and move it back and forth, after a few drags you will not be able to put the point back in the upper right corner of the response panel.

The underlying cause is that (a) the point does not move directly with the cursor (LR hides the cursor so you can't see this, but when you let go of the mouse button you will see that the cursor does not align with the point, (b) as you drag, the relationship between the cursor position and the point changes, when the point hits the right edge of the box and the cursor continues to the right, then when you move the cursor back to the left it does not "pick up" the point at the same location that it "left" the point, and (c) the (invisible) cursor is limited by Mac OS to stay on the screen.

The work-around (which is not perfect), is to make your Lightroom window smaller so that there is more space beyond the right edge of the window, so the hysteresis effect doesn't show up as quickly. If you have 2 screens, you can move the Lightroom window to the left screen, which effectively solves this problem.

I assume that this problem occurs for all four edges of the Tone Panel, but because the Tone Panel is on the right hand side of the Lightroom window, the effect is seen mostly when trying to move a point on the tone curve to the right hand side of the panel.

If this is not clear, let me know, and I'll see if I can post a video.

[Edit -- I just confirmed this bug for the top edge of the Tone Curve as well.]

Responses

2 Messages

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72 Points

4 years ago

2015.9 and the issue is still there...

13 Messages

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248 Points

4 years ago

Still there the bug.... 

3 Messages

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80 Points

4 years ago

Finally the curves are working now!!!

13 Messages

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248 Points

Is It...?

3 Messages

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80 Points

yep, at my system (mac pro) they work great now!

13 Messages

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248 Points

Lucky guy..., no with my iMac... with Sierra!!!!!!!

1 Message

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62 Points

4 years ago

Updated to 2015.09. It gets better, but problem still occurring when trying to move point on curve to right. And sensitivity could be better (cursor is "jumping" when moving). All this even after restarting.

12 Messages

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268 Points

4 years ago

2015.9 makes it usable for me, but still quite janky. 

19 Messages

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318 Points

4 years ago

LR CC 2015.9 - for me there is no change in tone curve behave. Still, can't adjust smoothly moving point right or up.

1 Message

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64 Points

4 years ago

Same problem here. Mac Os 10.12.3 and Lightroom 2015.9.

Hope to solve this problem soon, can't edit photos!

Adobe Administrator

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8.6K Messages

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122.8K Points

4 years ago

We have identified and are currently testing an additional fix for the Tone Curve issues. We hope to deploy this shortly. 
Adobe Photography Products

Quality Engineering - Customer Advocacy

2 Messages

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72 Points

Having the same problem.
My lightroom curve reacts like crazy when moving the points. Imposible to use.
Please solve this issue asp.
Thanks!

2 Messages

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72 Points

4 years ago

Dealing with similar Issue.
Impossible to move Lightroom curve points smoothly. 
Really hard to use, almost impossible.
Any solution? 

Lightroom CC 2015 8
Mac OS Sierra 10.12

Adobe Administrator

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8.6K Messages

 • 

122.8K Points

4 years ago

This issue should be fixed in Lightroom CC2015.10/6.10.  Please update your system and let us know if you have any additional issues. 

Additional information on this update can be found here: http://blogs.adobe.com/lightroomjournal/2017/04/lightroom-cc-2015-10-now-available.html
Adobe Photography Products

Quality Engineering - Customer Advocacy

475 Messages

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10.5K Points

Thanks, Rikk and team, for fixing this annoying bug.

3 Messages

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124 Points

Not sure what I'm doing wrong, but everything is up to date and the tone curve still isn't working... iMac with sierra. Lightroom CC

23 Messages

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426 Points

Works for me now finally with LR 2015.10 and macOS 10.12.4. Thanks for fixing. It's been a long wait.

Employee

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81 Messages

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1.6K Points

Just to add Rikk's statement. We still have not fixed below issue(mac os Sierra only) in 6.10. We will try to fix this in coming releases.

https://www.youtube.com/watch?v=VunxPxZgx5A&feature=youtu.be


Thanks,
Ganesh

475 Messages

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10.5K Points

Hi Ganesh. There is some confusion here. The bug I reported (that is my youtube video you reference) is fixed for me. I am now seeing none of the "jittery" behavior reported above and below. I am using MacOS Sierra 10.12.4. Please make sure that any bug reports regarding the tone curve don't reference my video or this thread, because as far as I am concerned, that bug is fixed. While there are definitely features I would like in the tone curve, I find it completely usable as is.

11 Messages

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246 Points

While it may be fixed for you, it's still not for others. Mac OS 10.12.4 2016 MacBook pro here and still have the issue after the latest update.

475 Messages

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10.5K Points

Hi grasse. While I can't see your computer, I wonder if you are seeing the same bug that I reported. Have you looked at the video to see if it is the same as the problem you are seeing? There were a suite of issues (hidden cursor, hysteresis, running into the edge of the screen) that I reported, that are all fixed for me. I never reported "jittery" cursor tracking. My point is that if Adobe staff think that my bug report is still active, then they might be trying to fix the wrong thing. If, as I suspect, the bug you and others are seeing is different, it deserves a new thread.

11 Messages

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246 Points

Hey Alan, my apologies. I seemingly have neglected to fully read your bug report like many others. Seems there are so many issues with the curves editor that has given us all a little frustration haze. I made a bug report not too long ago on the issue that ended up just getting swept under the rug and merged into a completely unrelated topic. 

Sorry for adding confusion to yours; it does seem to have been fixed!

13 Messages

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248 Points

4 years ago

Now Curve Tone works fine... but another issue... with camera raw.... when you try to edit a file in Photoshop from LR you get a warning about update camera raw to 9.10 but it is already updated. 
Mac Sierra LR 2015.10 Camera Raw 9.10

Employee

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81 Messages

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1.6K Points

@Jose,

We reproduce the issue. We will fix this in coming releases.

Thanks,
Ganesh

Adobe Administrator

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15.5K Messages

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291.9K Points

It's an erroneous warning, you can ignore it. Details here: https://helpx.adobe.com/lightroom/kb/compatibility-warning-with-edit-in.html

Sr. Product Manager, Adobe Digital Imaging

Champion

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1.6K Messages

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28.4K Points

4 years ago

Buttery Smooth now! 

Think you all could bring the Curve tool into the 21st Century next? We could really use a Lum curve as well as Relative functions like those found in DaVinci and Fresh Curves. A resizable pop-out would also be a dream as some of us would really like to be able to dial in the curve with much greater precision.

3 Messages

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124 Points

Mine still isn't working

19 Messages

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318 Points

Mine works like charm. Try maybe to install fresh copy of LR.

11 Messages

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246 Points

4 years ago

Mine still isn't working on my 2016 MacBook w/ Touch Bar. Can someone who's is report whether they have "Use Graphics Processor" enabled or disabled?

23 Messages

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426 Points

I've tried both now, with and without GPU acceleration now. Acts the same, generally working ok now after 2015.10. On a late 2013 Retina MacBook with macOS 10.12.4.

Will say though, that it's still vertically jittering when dragging a point horizontally. Like you're dragging the adjustment point across a bumpy road. Would like to have it real smooth. But at least it can be used now.

11 Messages

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246 Points

Yeah, the jitteriness and overall slow response has always been my problem. I can't be remotely accurate without pulling my hair out to get one point where I would like it to be.

Adobe Administrator

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8.6K Messages

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122.8K Points

@grasse,

Are you talking about the small vertical oscillation when dragging horizontally? 
Adobe Photography Products

Quality Engineering - Customer Advocacy

5 Messages

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124 Points

4 years ago

Hello there again! I wrote about the inaccuracy with the curves a little bit higher up in the thread. Anyway,  I am very glad to see that the curves are now much smoother than before. Thank you!

I am a little frustrated however. There is now an even more annoying "problem" going on with the curves. After the update that fixed the previous problem, making a point only by clicking on the curve now moves the entire curve if you're not clicking exactly on the line. Before the update, the curve didn't move when creating a point by clicking on it, it stayed "natural". This is good (for me) since I sometimes make several points, and then only make minor adjustments with ONE of the points.

Great news! I now discovered that the curve do not move when holding "alt" while clicking on it, "jumping around happily". I guess I will get used to this. I know that it's impossible to make the curve stay "natural" in photoshop like this though. I think it's a bit weird that details like this gets overlooked. Or am I the only one who do not want to let my mouse decide where the curve lands? Mouses aren't that accurate for a human to be able to nail the exact percentage of the curve with one click.

I really think this is something that should be "fixed" in photoshop as well. It's so inaccurate for minor adjustments it's impossible for me to use.

Sorry for being a bit dramatic.

Adobe Administrator

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8.6K Messages

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122.8K Points

[Alt/Opt] also reduces the sensitivity of the movements to 10% of normal for precise adjustments. 
Adobe Photography Products

Quality Engineering - Customer Advocacy

1 Message

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60 Points

4 years ago

still not working...
MacBook Air (13-inch, Mid 2012) Sierra LR6.9

Adobe Administrator

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8.6K Messages

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122.8K Points

The fix was in 6.10. You need to update. 
Adobe Photography Products

Quality Engineering - Customer Advocacy