jeff_stovall's profile

24 Messages

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582 Points

Thu, Sep 29, 2016 6:59 PM

Lightroom CC 2015.7: Lightroom Mobile sync shifts colors in images

I use Lightroom Mobile to sync files for uploading to Instagram, and I noticed that the colors in the synced files are different than the originals and photos exported directly from Lightroom. I just started experiencing this problem since the latest update to Lightroom last week. The photos below shows an example.

Original exported from Lightroom:



Synced copy exported from Lightroom Mobile:

Responses

Official Solution

Adobe Administrator

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392 Messages

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6.2K Points

5 y ago

An update:

The problem that you encountered is due to a lack of support on our cloud services for custom camera profiles.  

Additionally, we recently changed where previews were generated, moving them from Lightroom desktop to our cloud services, in order to improve performance.

But, given the lack of support for custom profiles, there is no way to create the same previews you get on the desktop.


We are looking at changing back the behavior in the case of custom profiles, in order to address your workflow, in the short term.

Supporting custom profiles (and thus supporting editing as well) on Lightroom Mobile is a longer term goal.


We apologize for the inconvenience that this change has caused you.

-Peter

Adobe Administrator

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392 Messages

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6.2K Points

5 y ago

Jeff, I'll contact you directly to get some more info to diagnose this issue.

-Peter

Employee

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141 Messages

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2.3K Points

5 y ago

Hi Jeff,

When you are doing an export from Lightroom Desktop, are you setting any color space (for eg , sRGB) and then exporting it ?
When the sync has happened to LrMobile (Android) , do you see the same rendition (as in LrD) or when you export from LrAndroid, you see a different rendition ?

Thanks,
Arjun

Adobe Administrator

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392 Messages

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6.2K Points

5 y ago

Arjun,

Looks like the problem here is related to use of a custom camera profile.  We're looking into options here given the workflow has changed recently.  I think we have the info we need from Jeff right now.

-Peter

4 Messages

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116 Points

4 y ago

This reply was created from a merged topic originally titled Allow changing RAW camera profiles.

Can we please get a way to change the camera profiles on imported RAWs in Lightroom Mobile? I'd really prefer to use my camera's standard profile, but LRM sets them all to "Adobe Standard" which really doesn't look as good for my Fuji photos.

2 Messages

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102 Points

4 y ago

This reply was created from a merged topic originally titled DCP color profile synchronization issue.

Hello, I use custom color profiles in LR CC Classic, but sync on LR CC mobile and web are impossible because the color profile does not follow! Suffice to say that the cloud part is useless to me!
If you could look into this problem it would be great!
Thanks in advance

Champion

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6.7K Messages

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111.7K Points

3 y ago

DCP format camera profiles can now be synced to your mobile devices via the cloud. The trick is to install the Lightroom CC desktop app and import the profiles (and any presets, which you're there, because they'll all sync now!)