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150 Points
Sat, Jun 18, 2016 5:11 PM
Solved
Lightroom CC 2015.6: Import lockups
Since updating to LR CC 2015.6 Lightroom frequently locks up when selecting to import photos from an iPhone or a DSLR SD card. The problem does NOT occur with every import. But when it does occur sometimes it is necessary to delete the com.adobe.Lightroom6.plist file in order to successfully import after the force quit. Other times it is NOT necessary to delete the prefs file in order to do the import following a force quit. iMac 27", 8GB RAM, OS X 10.11.5, about 1TB free disk space. Is this a LR bug in the latest version? Didn't happen with previous versions.
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5 years ago
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sunil_bhaskaran
Adobe Administrator
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524 Messages
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5 years ago
Thanks,
Sunil
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sunil_bhaskaran
Adobe Administrator
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524 Messages
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5 years ago
We are investigating this issue.
Is there any chance that you are connected to a network?
Are you syncing the photos to Creative Cloud?
Thanks,
Sunil
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mweasner
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5 years ago
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sunil_bhaskaran
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5 years ago
What are the connected devices Finder displays?
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ian_paterson_5538887
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5 years ago
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sunil_bhaskaran
Adobe Administrator
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5 years ago
Regarding the issue related to iPhone: Does it mean that the Photo app detects iPhone correctly?
Thanks,
Sunil
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mweasner
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5 years ago
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ian_paterson_5538887
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5 years ago
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sunil_bhaskaran
Adobe Administrator
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524 Messages
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5 years ago
So, other apps are able to detect iPhone 6S. We are looking into this issue.
We will get back to you if any info is needed.
Thanks,
Sunil
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peter_vogel_8008849
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5 years ago
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martin_hoyle_8011255
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mweasner
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5 years ago
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