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3 Messages

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120 Points

Mon, Oct 5, 2015 4:55 PM

Solved

Lightroom CC 2015.2: Synchronize folder does not import new images unless show import dialog is active

Lightroom CC 2015.2 does not import new images with "Synchronize folder" unless "Show import dialog before importing" is ticked and imported that way. It does show that there are X new images to import, but just gives "No photos or videos were found to import." dialog after pressing "Synchronize". Using Windows 10 and images are on a mapped network drive.This has worked fine with all previous versions dating back to LR 3 or so when I started using it and definitely still with 2015.1.1 yesterday.

Responses

Official Solution

3 Messages

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140 Points

5 years ago

CC Release 2015.3 fixed the issue.

530 Messages

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10.5K Points

5 years ago

For what it's worth, I couldn't duplicate the behavior on Win 7 or 8.1.

Tried with 2015.2 on two computers with both a folder stored on a local disk and also a mapped network drive. Right-clicked on folder and chose "Synchronize Folder". Images that were in the folder but not in LR catalog were identified in the "Import new photos (x)" count and imported without any problems, whether I checked "Show import dialog before importing" or not.

126 Messages

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2.4K Points

5 years ago

new release is buggy.

i have the same issue!! :(

https://forums.adobe.com/thread/1970887

Champion

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5K Messages

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91.8K Points

5 years ago

A possible workaround: Try unchecking the option Preferences > General > Show "Add Photos" screen. According to other reports, that appears to help with several issues, including some unrelated to import.

126 Messages

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2.4K Points

5 years ago

wont work. tried that already.

in fact the first thing i did was disabling this stupid extra window.

don ́t know who at adobe thinks that is usefull.....

3 Messages

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120 Points

5 years ago

Also tried unchecking Show "Add photos" screen and that didn't help. One extra data point which I forgot to mention is that the new images were in a new subfolder inside an existing folder in the library. I have directory structure year/month/day and had new images in a new day folder, synchronize folder didn't work for either the month or year folder.

126 Messages

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2.4K Points

5 years ago

how can such a bug go unoticed?
is there no testing at adobe at all anymore?

i mean the update is out for what 4 hours?
and i already know a dozend persons, including me, who have this issue.

not to mention all the other issues reported shortly after release.....

Champion

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5.8K Messages

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102.2K Points

5 years ago

Are they raw+jpeg files, by any chance? I've seen (and reported) a scenario where the Sync dialog lists photos as missing and new, but only where there's a JPEG of the same name in the folder.

126 Messages

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2.4K Points

5 years ago

nope just raw or just tif in my case.

i have tested with raws (cr2) and tifs.

i noticed it when i put raw files manually in my import folder and tried to synchronize the folder.

then i tried with other files and even a new test catalog.

i do it this way forever.. it ́s a bug in the new version that needs to be fixed quickly.

for now a workaround is to have the "show import dialog" checkbox checked. but that is an extra step and far from being a perfect solution.

the new import dialog is a mess anyway. :(

126 Messages

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2.4K Points

5 years ago

this is what i see:

http://i.imgur.com/DZD4YWd.jpg

when i synchronize LR is reporting new files.
then LR goes through the folders looking for changes.
then it says there are no files to import.

and of course the files it has found in step one are not imported into the database.

only when i check the "show import dialog" checkbox the files are imported correctly.

12 Messages

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226 Points

This worked for me but seems an unnecessary workaround that wasn't needed before

Champion

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5.8K Messages

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102.2K Points

5 years ago

Interesting, so they 228 do import correctly when you go through the import dialog? That could be key, thanks.

What operating system are you guys all using?

7 Messages

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120 Points

5 years ago

Windows 7 pro for me, and I am using the standalone light room 6, after upgrade this AM, I can now no longer sync folders, this is part of my work stream, not sure how a bug like this could not get noticed, is there anyway to uninstall the update?
I tried lightroom 5, good thing I didn't uninstall yet, and it works fine, tried Lr6 again no go, tried created a new catalog using the new lr5 catalog and the photos and folders are there, but still can not sync any new ones.. I dont want to delete the current and try and create a new catalog and not have any of them come back!

126 Messages

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2.4K Points

5 years ago

windows 10 64 bit.

7 Messages

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120 Points

5 years ago

Here is a kicker, if I edit a raw file and export it to jpg in my exports folder, LR will sync that file it created, but it wont sync another jpg or any raw files I move or add to that folder

2 Messages

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80 Points

5 years ago

This reply was created from a merged topic originally titled LIGHTROOM CC 2015.2 - Synchronize folder instruction won't work on latest up-date....

Just up-dated to latest version of Lightroom 2015.2 release as indicated in Adobe Cloud.

Right-click "Synchronize folder" shows the files which exist to be imported, then on given instruction to import, shows notice: "No photos or videos were found to import"

I can only import via Import bottom at bottom of screen: MUCH SLOWER!!!

All previous versions worked perfectly, why this now? Is it possible to revert to previous version? This is not good.

Otherwise superb application