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david_mcintyre_7491834

2 Messages

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110 Points

Tue, Oct 6, 2015 9:05 PM

Solved

Lightroom: CC 2015.2 on MacOS 10.11 crashes

Lightroom 2015.2 has killed my capacity to work - it is constantly crashing (and yes, I have ticked off the box in the preferences)

How can we go back to 2015.1

Adobe, how can you have gotten this so wrong?

Problems

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Updated 

5 years ago

6

63

Responses

Official Solution

SimonChen

Employee

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1.7K Messages

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32.4K Points

5 years ago

Lightroom CC 2015.3/6.3 is made available today. 

Details here: http://blogs.adobe.com/lightroomjourn...

Principal Scientist, Adobe Lightroom

0

chris_cox_2148894

15.1K Messages

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195.8K Points

5 years ago

What OS version are you using?

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0

david_mcintyre_7491834

2 Messages

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110 Points

5 years ago

OSX El Capitan 10.11

2

0

konstantin_santalov

3 Messages

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80 Points

I have the same problem in this combination! (((

Like

5 years ago

0

marsha_ford_7558908

3 Messages

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90 Points

I am having same problem with crashes of LR CC 2015.2.1 after I upgraded to MAC OS 10.11.1. LR hangs up, crashes; with Import, may crash or may take forever to download photos from card, or they may just not download; have had to do multiple Force Quits. Cannot see the Keywords list. Cannot create name for a subfolder. I did go into Preferences and disabled the "Add Photos" screen, as was recommended as a solution by Adobe on one site that I visited. At first some improvement, now same problems. I note that some complaints on this site are a month old. Adobe has not sent out an update to the LR CC. What gives?

Like

5 years ago

0

John_R_Ellis

Champion

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5.5K Messages

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97.4K Points

5 years ago

"How can we go back to 2015.1"

See this article: http://www.lightroomqueen.com/whats-n...

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0

christian_vermeulen_7491982

3 Messages

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130 Points

5 years ago

This reply was created from a merged topic originally titled LR 2015.2 keeps crashing with MAC OS EL CAPITAN 10.11 version.

Not much to add. LR2015.2 crashes after 30 seconds. I can forward you the Mac crash report

1

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konstantin_santalov

3 Messages

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80 Points

I can too...

Like

5 years ago

0

John_R_Ellis

Champion

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5.5K Messages

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97.4K Points

5 years ago

See this article for possible workarounds and how to go back to 2015.1.1: http://www.lightroomqueen.com/whats-n...

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stuart_may_7491806

4 Messages

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102 Points

5 years ago

This reply was created from a merged topic originally titled Lightroom shuts down about every 15 minutes or so.

I have an iMac running the latest OS and now with the new lightroom update the program shuts down for no reason every 15 mins or so>

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frank_simoleit

3 Messages

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90 Points

5 years ago

This reply was created from a merged topic originally titled Lightroom Crashes on MacOS 10.11 El Capitan.

Lightroom CC 2015 crashes on Startup with os x el capitan. with message: failed to create folder Filter Presets etc.
Its a fresh Lightroom Install!

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daniel_dourneau

5 Messages

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222 Points

5 years ago

This reply was created from a merged topic originally titled LightRoom 6.2 is crashing on startup.

Lightroom 6.2
software crashes upon starting
software is now very slow on my mac although LR 6.1.1 was working fine
Import features are missing and my workflow is crippled.
I thought that lightroom was a program for photographs to work on their photos and not a gadget for a smartphone!
Wake up!
Fix it!

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0

thomas_kendall

2 Messages

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70 Points

5 years ago

My LR 2015.2 is crashing every 30 seconds too... (on El Capitan 10.11) Anyone got a fix yet?

2

0

Victoria_Bampton_Lightroom_Queen

Champion

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6.2K Messages

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106.2K Points

There's a couple of tips at the beginning of this post, including instructions on how to roll back to 6.1.1 http://www.lightroomqueen.com/whats-n...

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Like

5 years ago

0

thomas_kendall

2 Messages

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70 Points

Thanks for your help. I tried unchecking the “add pictures” option in preferences which did not help. In the end I used Time Machine to revert to the previous version of LR; everything is fine now...

Like

5 years ago

0

daniel_dourneau

5 Messages

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222 Points

5 years ago

My OS is Mavericks and LR was crashing upon start up. You have to go in the preference screen and "untick" the "add pictures" selection. After that it worked correctly.
But use with El Capitan may bring more surprises.

And the main problem remains to be addressed by Adobe concerning the new import menu which transformed at "tool for photographs" into a gadget for smartphones and a "you have to use my Cloud ore else"

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mandhir_bhatia

16 Messages

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246 Points

5 years ago

We are working towards a fix for the issue.

In the meanwhile as told please follow the steps from:

https://helpx.adobe.com/lightroom/kb/...

Thanks
Mandhir

2

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Victoria_Bampton_Lightroom_Queen

Champion

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6.2K Messages

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106.2K Points

It's worth nothing that if you can't get to the Preferences dialog to uncheck the Show Add Photos screen checkbox, you may need to first reset the preferences by holding down Shift + Opt while starting LR.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Like

5 years ago

0

russell_hall_7493285

1 Message

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60 Points

Thanks Mandir. I'm running El Capitan and just tried unchecking “Show ‘Add Photos’ Screen. So far, so good...

Like

5 years ago

0

patty_mitchell

16 Messages

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232 Points

5 years ago

This reply was created from a merged topic originally titled Lightroom CC Updated & Now Crashing Constantly.

I just updated Lightroom CC. It has crashed four times so far. Once when printing, once when exporting, once when deleting two photos and once when I wasn't doing a thing. Help please! I'm on Mac (El Capitan).

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art_altman

99 Messages

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1.7K Points

5 years ago

This reply was created from a merged topic originally titled Newest Lightroom CC on Mac: Many reports of crashing, slowdowns, failed imports.

I am seeing extensive reports on social media that the version of LR CC released for Macintosh a couple of days ago (Oct 5?) is causing relentless crashing, slowdowns, and failed imports. Warnings are widespread that we should NOT upgrade to the latest release. I am writing this note to make sure that you are aware of this. Google Laura Shoe if you need more details. Or check any forum.

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0

nigel_buxton

3 Messages

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80 Points

5 years ago

Unable to sync folders with el Capitan and Lightroom CC (latest update). Also persistent crashing even when NOT trying to import photos. Unable to keep Lightroom open for more than 5 minutes before it crashes. "Add photo" option un-ticked and Lightroom reopened. NO benefit.

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Tags

2015.2

lightroom

crash