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24 Messages

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396 Points

Wed, Aug 19, 2015 10:59 PM

Solved

Lightroom CC 2015.1.1: Develop module doesn't detect external changes to original file

When i choose "edit original" in Photoshop then the LR develop module doesn't reload the image after i saved the tif in Photoshop. But the library module DOES refresh. So i end up with different previews in library and develop. Only solution is to restart LR. After the restart i can see the current preview in develop module too.

Steps to reproduce:
- Open your raw file (i use dng) in LR.
- Choose "edit in Adope Photoshop". Make some changes and save. Lightroom will automatically import the created tif file. Switch to develop module in LR
- Now make another change in PS and save.
- LR should detect that change to the tif file and refresh the preview. Maybe you need to switch to the next image and back to have LR refresh the image. But it should work.
- Now close LR and PS.
- Start LR again.
- Select the tif file again, switch to develop module and choose "edit original" in Photoshop.
- Make changes in PS and save.
- LR will not refresh the preview in the develop module! But it will refresh the library module. You will now see different versions of your file in develop and library until you restart LR.

tested with Lightroom: CC 2015.1.1 and PS CC 2015.0.1 on Windows on two different machines.

This is a real pain for me since i often switch between PS and LR!

This worked flawlessly before LR CC.

Responses

Official Solution

Adobe Administrator

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14.8K Messages

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285.3K Points

5 years ago

This issue should be corrected by the Lightroom CC 2015.3/6.3 which is available today.

Details here: http://blogs.adobe.com/lightroomjourn...

Sr. Product Manager, Adobe Digital Imaging

24 Messages

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396 Points

Ok. Seems there is a new issue. Now when a file which was edited externally is being imported back there a development settings automatically applied to it?! It seems like some development settings from a previous file/session are stored and applied to the newly imported tiff?!

13 Messages

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224 Points

5 years ago

Same problem. For me the edited version flashes on the Develop module before going back to the unedited version. I can see the edited version on the Library module. This is super annoying because if I take the time to go into Photoshop I actually want to *see* my changes in Lightroom.

Lightroom version: CC 2015.1.1 [ 1032027 ]
Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107 x64

Adobe Administrator

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8.1K Messages

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116.9K Points

5 years ago

Are you both running Windows or Macs here?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

24 Messages

 • 

396 Points

like mentioned in the original post i'm on windows and tested this on different machines. Also i've seen this on Windows 8 and 10.

22 Messages

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494 Points

5 years ago

Ihave the same problem on Windows 7. This is extremely annoying Adobe, do something and fast. This causes enorumous amonts of wasted time for a whole lot of you customers. Adobe ought to issue subscription discounts for bugs like this. Thanks Steen Knarberg

13 Messages

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224 Points

5 years ago

Thanks so much for the quick reply Rikk. I am running Windows 7.

13 Messages

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224 Points

5 years ago

I feel like this bug was introduced recently because I don't recall the problem before.

24 Messages

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396 Points

This bug was introduced with the june updates.

Adobe Administrator

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8.1K Messages

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116.9K Points

5 years ago

A question for you all.

If you invoke Edit in PS from Library Grid View, does the file update?
If you invoke Edit in PS from Develop module, does it fail?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

24 Messages

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396 Points

it's more complicated. If i startup LR in library module mode and invoke "edit in PS" then the preview updates after edits in photoshop. If i then switch to develop module and save another change in PS the LR preview does NOT update in the develop module but DOES update in the library modul. So i have two different views on my file then. To solve this the only solution is to close and restart LR.

The bug only affects the develop module. The library view always updates.

22 Messages

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494 Points

5 years ago

It doesn't matter from where I invoke. But what matters is how the file is created. If I create the psd with "edit in photoshop" everything is OK. But if the file, both psd and Tif, are created with export and at the same time added to the catalogue it fails.

But Adobe, I have spent countless hours on this and now acting as your bug investigation unit, but unpaid. Adobe has to compensate us for this economicly! How much do we have to put up with. I would expect Adobe to have its own staff of testers and investigators to make sure that what customers pay for are fully working software. This approach is not acceptable!

Thanks, Steen Knarberg

13 Messages

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224 Points

5 years ago

That's a little harsh. It's hard to replicate a problem and you can't fix it until you can replicate it. I worked in QA/QC for software for a couple years and he's actually trying to fix the problem so I really appreciate it.

In playing around with it quickly, it may be the fact that the image has a rating. For instance I create the PSD file in Develop mode using "Edit in Photoshop" and it's all good whenever I edit it - I can see all the changes in Develop. But once I assign it a rating of 4, it stops showing me the Photoshop edits. I don't know if that's the problem but that's what I came up with on this end.

22 Messages

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494 Points

5 years ago

I totally disagree with you Amy, we ate paying a fairly high amount for the use of Adobe's software, so it has to work. After all this is not beta software or free "use as is" And this is not a minor bug, this is essential key functionality. The tests I did last evening didn't involve rating, so this had no effects on my reproduction of the fault, which was easy to do. So either Adobe makes sure they can reproduce the fault in their lab with the number of PC's needed or they pay their customers to do the work for them and report back to them. The problem is not going away by it self.

24 Messages

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396 Points

5 years ago

I updated to 2015.2 and this bug is still not fixed...

this is a really annoying issue! I do this all the time and having to restart LR all the time just to refresh the preview really sucks!

Why isn't there a real issue tracker? Do Adobe devs even read here???

22 Messages

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494 Points

5 years ago

I hope Rikk Flohr reads this and what a disapointment it wasn't fixed. What are they doing at Adobe?

24 Messages

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396 Points

removing all useful import options i guess :(

Champion

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5.1K Messages

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92.7K Points

5 years ago

Similar symptoms started happening to me using Export to invoke a Photoshop droplet on TIFFs and add the result to the catalog (which is what some third-party plugins do too). Both Library grid view and Develop initially show the unedited image.

A workaround for me is to open the suspect image in Develop, use the right-arrow to move to the next image, then left-arrow to come back. Usually the image updates after a second or two.

Details:

I'm on LR CC 2015.1.1 / OS X 10.10.5. I invoke an export preset on a TIFF with these settings:

- Export To: Same folder as original photo, Add To This Catalog, Add To Stack: Above Original
- Rename To: Custom Settings
- Image Format: TIFF, Compression: ZIP, Color Space: ProPhoto RGB, Bit Depth: 16.
- Include: All Metadata, Write Keywords As Lightroom Hierarchy
- After Export: Open In Other Application, a Photoshop droplet that applies an action and saves the file.

Adobe Administrator

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14.8K Messages

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285.3K Points

5 years ago

Our QE have a repro case and the engineering team is investigating this issue. Thanks.

Sr. Product Manager, Adobe Digital Imaging

Champion

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5.1K Messages

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92.7K Points

Excellent, thanks for the update.

24 Messages

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396 Points

Great to hear that! This bugs me since june :(

2 Messages

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80 Points

5 years ago

This reply was created from a merged topic originally titled LIGHTROOM External editor changes are not seen in development mode.

I edit a photo using external editor (DxO Filmpack 4). The edited photo is now in Lightroom but in development mode LR shows unedited (original) version. If I save between the original and edited version, they look the same. In full screen version the edited photo can be seen sometimes but sometimes is is the original. The edited version quickly flash but the the original is seen. In catalog view (G) one an see the edited version. I couldn't find any logic in this.

If I quit LR and come back the it works as it should.