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22 Messages

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352 Points

Thu, Mar 8, 2012 3:55 PM

Solved

Lightroom: Catalog conversion to LR4 does not preserve keyword structure or collections

lightroom 4 catalog conversion does not preserve keyword structure or collections

I converted my LR3_6 catalog to LR4 but it did not preserve the hierarchical structure of my keywords nor did it import my Collections.

Responses

Employee

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477 Messages

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10.7K Points

9 years ago

Hi Bruce,

I am not able to reproduce this problem. Can you provide any additional info? At the minimum, what platform are you on (Mac, Win, etc.)? If you could provide your catalog file, that would be ideal. We don't need the photos, just the catalog file. (It's located in your Pictures directory in the Lightroom directory, unless you've put it somewhere else, and it has the extension ".lrcat".) If you zip it, it will shrink the size a lot. you can post it on Dropbox or a similar service, and post the link here. Or if you'd prefer, I can privately send you instructions for uploading it directly to an Adobe server.

Thanks,
Ben

Employee

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477 Messages

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10.7K Points

9 years ago

To clarify, I'd want to look at the pre-upgraded catalog file (which will still be there in your Pictures directory - Lightroom makes a copy and upgrades the copy).

Thanks,
Ben

22 Messages

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352 Points

9 years ago

Benjamin,

Thank you for responding so quickly -- I've heard you've been busy lately :-)

What you want is the zipped LR3_6 catalog that I upgraded -- is that right? That wouldn't be a problem unless its so huge it exceeds my upload limit. I'll need further info about exactly how and where to send it.

FWIW, I floated this report among my camera club and no one else reports a similar problem, although the only explicit reply came from a Mac user. As I thought I reported, I work in 64-bit W7.

Cordially,
Bruce

22 Messages

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352 Points

9 years ago

Ben,

The zipped lrcat file is 229MB! That's way bigger than I can email. I guess I could burn a DVD and mail it. I don't know what a "dropbox" is.

Cordially,
Bruce

Employee

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477 Messages

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10.7K Points

9 years ago

Hi Bruce,

Yes, that is exactly what I want (the zipped LR3_6 catalog). I will send you instructions privately via email on how you can send the catalog to me.

Thanks,
Ben

1 Message

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64 Points

9 years ago

Hi Benjamin,
could you solve the problem? Because I have the same problem: Neither just atualisizing nor importing the old catalogue will work . It stops after 12000 Pictures wereas 521000 pictures are in the original catalogue.
"... because an unknown error occured".
Using Mac 10.7.3 . Catalogue on SSD.

wbr
martin

Employee

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477 Messages

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10.7K Points

9 years ago

Hi Martin,

Bruce's problem was solved in the following manner:

1. Throw out your Lightroom 4 catalog (or just move it somewhere else, if you've already done work in it that you don't want to lose).
2. Throw out all the Lightroom preference files. Go to Users/[user name]/AppData/Roaming/Adobe/Lightroom/ and in there you'll see a folder called "Preferences." Throw that out, or just move it to the desktop if you want to keep it.
3. Uninstall Lightroom 4.
4. Reinstall Lightroom 4.
5. In Windows Explorer, select the Lightroom 3 catalog and drag it and drop it onto the Lightroom 4 application icon.

However, your problem sounds like a completely separate issue. I would suggest contacting customer support:

http://www.adobe.com/support/contact/

Thanks,
Ben

2 Messages

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82 Points

8 years ago

When I started Lightroom 4 this morning, I got a pop up asking if I wanted to update my current catalog to LR4 or start a new LR4 catalog. I chose update the current catalog. Now, I have no collections and the Blurb book that I have been working on for the past two weeks are gone. Is there a way to get them into the updated catalog? The last backup catalog was made last Friday - I hope I haven't lost three days of work.

Thanks, RJF

This reply was created from a merged topic originally titled
Lightroom: Where are my collections?.

Employee

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477 Messages

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10.7K Points

8 years ago

Hi Dick,

If you were already using Lightroom 4, then your catalog was already a Lightroom 4 catalog, and Lightroom 4 would never have asked you to update a catalog that was already a Lightroom 4 catalog.

Therefore, the catalog that you opened this morning was not actually a Lightroom 4 catalog, but in fact was an older catalog that you somehow inadvertently opened, instead of opening your regular Lightroom 4 catalog. This would explain why recent work that you've done is missing. If you look around in your Pictures directory, you may be able to locate the correct catalog.

Any of that sound like a possibility? Let me know how it works out.

Thanks,
Ben

Champion

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677 Messages

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8.7K Points

Ben, note that "this morning" was on 24th of April. I've merged that thread for the sake of keeping things tidy.

Employee

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477 Messages

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10.7K Points

Thanks for the clarification, Dorin! I hadn't seen the original thread. At this point I'm guessing that Dick has probably solved the problem, or moved on with his life. :-)