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5 Messages

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190 Points

Wed, Oct 21, 2015 4:03 PM

Solved

Lightroom: Can't use tethering with Nikon and Leica after installing MacOS 10.11 El Capitan

""Tethering Nikon and Leica cameras using Lightroom CC 2015 and Lightroom 6 is not currently supported on El Capitan."" what is the solution? How long time we have to wait for BUG-FIX of this...?

Responses

Official Solution

Adobe Administrator

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15K Messages

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287.5K Points

5 years ago

This issue should be resolved for Nikon cameras in the Lightroom update that was released today:

http://blogs.adobe.com/lightroomjourn...

Sr. Product Manager, Adobe Digital Imaging

5 Messages

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142 Points

Hey Jeffrey,

Thank you for letting us know. Adobe gave us enough time to explore other tools and Capture One was one of the tools that I am using to perform my Tether Capture with all my Cameras in my Studio. This opportunity also provided better options when it comes to control during the Capture sessions. Having complete access to my D810 Settings, I am able to tweak them, as I am shooting, directly from Capture One. When I launched Lightroom today, after installing the Update, and looking at its Tether Control, I felt completely naked. I could not change any of my Camera settings, which was an issue for me since my camera was mounted onto a Boom and out of my reach. Posted below is the Control Screen from Capture One. I think Adobe should definitely invest some time into providing similar controls from the Nikon SDK.

Official Solution

Employee

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1.7K Messages

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32.4K Points

5 years ago

Check with Leica on the tether support. Leica has started implementing/shipping the tether functionality for Adobe Lightroom back in Feb. See http://leicarumors.com/2016/02/17/new-tethering-solutions-released-for-the-leica-s-typ-007-camera.as... and download from https://owners.leica-camera.com/en/login.

Principal Scientist, Adobe Lightroom

26 Messages

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376 Points

Simon, that is for a Leica S. I am talking about Leica M.
One of the most famous cameras in the world, that exists since 1953.

Employee

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1.7K Messages

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32.4K Points

@alberto I suggest you making a query to Leica support. I am not sure why Leica limited their tether support to Leica S only. Maybe it is just the initial testing of the water. Based on my understanding, Leica is owning the tethering support for Lightroom for their own cameras going forward.

Principal Scientist, Adobe Lightroom

Adobe Administrator

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15K Messages

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287.5K Points

5 years ago

The current Nikon Tethering SDK uses an API that was deprecated by Apple in El Capitan. Nikon needs to update their SDK to use a different API. Once they update their SDK, we can test and integrate it in a future update.

Sr. Product Manager, Adobe Digital Imaging

12 Messages

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192 Points

Are you kidding?? This is a major issue for Nikon users. Why is this fix not being taken care of immediately? We have to wait for a future update??????????????? Didn't Apple work with Adobe on this new version of it's OS?? Bad. I rely on the this feature for my workflow.

8 Messages

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110 Points

Same problem here.
But there is a cool Solution: Use the SmartShooter App. It works!
Shoot the Pictures trough it and let Ligthroom auto import the images. Works like a charm. I often use SmartShooter because you have GREAT controls over your D800 or/and D810.

Try it: http://kuvacode.com

7 Messages

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130 Points

Don't let Light room bring you down - You Know I am moving on to capture one I recommend this to all those caught up in this mess - FYI Tethering is fine with capture one -

7 Messages

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130 Points

just shot 3 more jobs tethered with capture one - and in fact the processing is a interesting - I am not an advocate for either app. andI am certainly not happy about the learning curve but just need to move forward and do things that work - I have enjoy LR but now it looks like we are moving on.

27 Messages

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474 Points

Jeffrey, why don't you just change the way LR interacts with the camera, not relying on the SDK? I hope you understand this is a major problem and it cannot take months (or forever) to be fixed. I am disappointed by this choice from Adobe.

26 Messages

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376 Points

When is it going to be solved for Leica users? It is 6 months since the release of El Capitan!

Champion

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5.8K Messages

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102.6K Points

It's waiting on Leica, not Adobe.  You're best to chase them.

26 Messages

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376 Points

Why is it so? I wrote to them as well, of course, but I am curious to the reasoning behind your statement. 

Champion

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2.6K Messages

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33.7K Points

Adobe has chosen to use software libraries provided by the camera companies to affect tethering with each camera that is supported.  So the camera manufacturers need to be fixing their software libraries before Adobe can interface with their cameras.

Nikon users were out tethering services for several months while Nikon was fixing their software so it wasn't just Adobe users out of luck, Nikon users couldn't tether with Nikon software they'd paid for, either.

Nikon should have been working with Apple to get their tethering updated before El Capitan was even released but it seemed like they didn't know about things not working until their users told them.

Nikon likely has a bigger programming staff or more money to hire out the development effort than Leica, so Leica users are still waiting for Leica to update their tethering.

What we can't know as outsiders is whether Adobe had actually tested with beta El Capitan and tried to communicate with Nikon about tethering, or not.  I would bet that both Nikon and Adobe will pay a little more attention to tethering and beta OSes from now on, at least for a while.

Champion

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2.6K Messages

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33.7K Points

Is this something that has been or will be included in the next version of LR?  Or does tethering with Leica now require a visit to the Leica website, preceded by the knowledge to do that?

Employee

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1.7K Messages

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32.4K Points

"tethering with Leica now require a visit to the Leica website" That would be the approach overtime. Lightroom team will provide the expertise to help these camera vendors to build their own Lightroom tether plug-in using our tether SDK (Fuji also did it). Lightroom will continue to support Canon and Nikon tethering out-of-the-box.

Principal Scientist, Adobe Lightroom

26 Messages

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376 Points

Leica ships with Lightroom as their software.... No Nikon or Canon proprietary stuff. The software for image editing is LR. So Adobe partners with Leica, and of course must know that a lot (half?) of users of Adobe products are using Apple. Now you tell me that in 6 months since the release of El Capitan and the beta testing before this, nobody could solve it? Currently I blame Adobe, as they have a photo software product that does not support a famous camera, which ships with it natively.... Ps Adobe Premiere also stopped working well with RED, which is another famous camera on the motion part. Is it Adobe or Apple or the camera companies? I honestly don't even care, I want solutions.

24 Messages

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464 Points

Alberto, it's proprietary code - owned, written and maintained by Leica.  Adobe has no immediate control over it.

The reasons why it (and Nikon's) SDK would fail with El Capitan should have been known to both camera companies before the OS release, and the failure became obvious when it was released - but instead, they both dropped the ball.
Thus far, only Nikon (eventually) picked it up again and fixed the problem - which had, incidentally, also broken their own software.

As with the Nikon tethering support, Adobe is stuck waiting for a camera manufacturer to make the required changes.
LR provides all the image manipulation, but it is not responsible (at least with these two manufacturers) for camera tethering.
Adobe is somewhat like an "end user" which simply incorporates into LR the software provided by Nikon and Leica.

Therefore it's Leica who should be asked why it's taking so long for them to fix their own software.
Especially as they're apparently including it (wrapped inside LR) with a camera which cannot be tethered because of the problem.

26 Messages

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376 Points

According to a tweet that @Adobe_Care just sent me, they are waiting for a fix from Apple.... 

Champion

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2.6K Messages

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33.7K Points

This link is from Adobe's Simon Chen's Official Answer to this thread:

http://leicarumors.com/2016/02/17/new-tethering-solutions-released-for-the-leica-s-typ-007-camera.as...

26 Messages

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376 Points

And, as I answered to Simon Chen, that camera is a Leica S, which is a different model. The Leica M is the most famous Leica camera. It has been around since 1953. I assume not a lot of people tether with it, as it requires another Leica accessory (Multi -grip). Now, if someone please gives me a REAL solution, instead of telling me that is someone else fault, it would be great.... According to @Adobe_Care it is apple. According to a couple of people here it is Leica. According to me, the solution should come from Adobe efforts to solve something that does not work with a famous camera on a photo software functionality....

26 Messages

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376 Points

Either way I need a real solution, or a deadline for problem solved, not another "it is someone's else problem...."

24 Messages

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464 Points

"According to a tweet that @Adobe_Care just sent me, they are waiting for a fix from Apple...."

I think something might have got lost in translation somewhere, or Leica has a whole set of other issues with their software.

It's documented in this thread and elsewhere that tethering software failed with El Capitan because Apple had deprecated a certain function of their OS, requiring a tweak to be made to software which continued to try and use it.

The link Steve posted doesn't appear to state that Leica's issue with tethering under El Capitan was resolved by Apple, either.

Champion

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2.6K Messages

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33.7K Points

Talk to Leica.  Use another camera system.  Use another computer system. 

What else do you want us to say?

24 Messages

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464 Points

"According to me, the solution should come from Adobe efforts to solve something that does not work with a famous camera on a photo software functionality...."

But Adobe is not responsible for the functionality of software produced by others to provide some activity for LR. And neither is Apple, if it comes to it.

If manufacturers don't exercise due diligence and keep themselves educated about changes made to an operating system on which they rely - like Nikon and, I still believe, Leica - then the blame lies nowhere else.

26 Messages

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376 Points

I wrote to Leica and tweeted to apple. I would like someone with knowledge to say: "This is the problem in code line xxxx and the solution is this one....." Or "use this workaround" Or I would like Adobe here to answer giving me a solution or a date when this is solved. I don't want to change camera or computer anymore than I want to change software.

24 Messages

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464 Points

"I would like someone with knowledge to say: "This is the problem in code line xxxx and the solution is this one....." Or "use this workaround""

Only Leica can do that, because it's their code.
They wrote it and they alone are responsible for keeping it running.
It's impossible for Adobe to change it for them.

Champion

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2.6K Messages

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33.7K Points

Buy a Windows system.

Buy Nikon or Canon equipment.

26 Messages

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376 Points

BK: Adobe wrote a message to me saying it needs to be solved by Apple. Unless you work for Adobe and you have different info, I assume yours is speculation and does not solve the problem. Meanwhile maybe Adobe can pressure apple on this. Steve: ps I had them all. how about you switch to iPhoto instead?

24 Messages

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464 Points

I'm going by what was widely posted about changes Apple had made to El Capitan causing problems with certain tethering software, which continued to rely on an OS function no longer provided by Apple.
No speculation required there.

Since Leica's tethering failed immediately under El Capitan, like Nikon's - I'm content to believe it failed for the same reason.  (but remain happy to be corrected :) )

5 Messages

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190 Points

5 years ago

means LR is not a business tool for professionals....
We work every day...
Solution ? good bye LR
buy "Capture One Software" and be able to work now.

we cant wait!

15.1K Messages

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195.8K Points

Your OS update breaks code written by your camera maker. It will take a little while for your camera maker or OS vendor to fix the issue.

40 Messages

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574 Points

Capture One has tethering issues, too. Needs a powered USB hub to see the Nikon camera.

40 Messages

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574 Points

Oh! I also had to turn off auto start for Apple's Photos app, or else it would grab the connection for itself and not let go!

7 Messages

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130 Points

Don't let Light room bring you down - You Know I am moving on to capture one I recommend this to all those caught up in this mess - FYI Tethering is fine with capture one I use D700 and D800 straight usb cable-

85 Messages

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1.2K Points

Enough trolling, Andrew.

1 Message

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60 Points

5 years ago

Maybe your right. Have Capture One running on El Capitan at the moment and tethering is working great. Go figure. By the way it's also working in Aperture.

Champion

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5.2K Messages

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93.2K Points

According to a test engineer for Capture One, it doesn't use the Nikon SDK, so it shouldn't be affected by the Nikon SDK woes. However, Capture One came out with their first release with El Capitan support just yesterday, and they recommend not upgrading to El Capitan until they finish testing:

https://captureintegration.com/captur...

And there are a number of reports that Capture One tethering of Nikons isn't working:

http://nikonrumors.com/2015/10/05/tet...

http://forum.luminous-landscape.com/i...

https://discussions.apple.com/thread/...

http://newmarketcameraclub.ca/happeni...

http://forum.phaseone.com/En/viewtopi...

So anyone considering moving to Capture One should proceed with caution.

7 Messages

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130 Points

Don't let Light room bring you down - You Know I am moving on to capture one I recommend this to all those caught up in this mess - FYI Tethering is fine with capture one -

5 Messages

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190 Points

5 years ago

Thank you Alan!
I dont like to change the workflow - but there are no other possibilityes at the moment.

12 Messages

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192 Points

5 years ago

Are you kidding?? This is a major issue for Nikon users. Why is this fix not being taken care of immediately? We have to wait for a future update??????????????? Didn't Apple work with Adobe on this new version of it's OS?? Bad. I rely on the this feature for my workflow.

15.1K Messages

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195.8K Points

Lightroom depends on the Camera maker's libraries, and those libraries have not yet been updated for MacOS 10.11.

No, Apple does not work that closely with developers.

7 Messages

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130 Points

Don't let Light room bring you down - You Know I am moving on to capture one I recommend this to all those caught up in this mess - FYI Tethering is fine with capture one -

2 Messages

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80 Points

5 years ago

This reply was created from a merged topic originally titled Tethering does not recognize Nikon D750 to Lightroom 6 with Mac Book Pro and the ....

Upgraded to Lightroom 6 reading that the D750 is now supported for tethering; unfortunately did not see the OS issue for El Capitan; LR does not recognize the D750.

Any other temporary suggestions/recommendations that would allow me to view pics realtime on Mac El Capitan or iPad? Not impressed with the WiFi iPad Nikon app WMU.

Any idea of the Adobe timeframe to remediate problem of tethering D750 on El Capitan?

Thank you.

40 Messages

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574 Points

5 years ago

This reply was created from a merged topic originally titled Work-around possibly found for connecting Nikon camera in El Capitan.

I was having trouble tethering my Nikon D810 camera with another program, Capture One Pro. With help from their message boards, I was able to solve the problem. Maybe this will help with Lightroom, as well, though I have not tested it with Lightroom.

It turns out two things have to happen for a successful capture with the Nikon in El Capitan:

1) A powered USB hub is necessary.

2) Apple's Photos app seems to grab and not let go of the USB connection. Once I opened Photos and unchecked the box to open Photos when that camera is attached (found in the "import" window (with the camera attached) and then re-starting the computer, Capture One would see the Nikon every time, as long as it is attached to a power USB hub.

Photos will not see the camera without a powered USB hub either, which begs the question, why does El Capitan now require a powered USB hub for Photos to see a Nikon camera when Yosemite did not?

Champion

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5.2K Messages

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93.2K Points

"why does El Capitan now require a powered USB hub for Photos to see a Nikon camera when Yosemite did not?"

That's a question for Nikon, which wrote the tethering libraries. See the promoted response at the top of this topic.

40 Messages

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574 Points

I suspect this may be an Apple issue. After all, there are problems with Photos just recognizing the Nikon, Adobe's Lightroom and Capture One won't tether without a powered USB hub for both Nikon and Leica cameras. The common thread here is Apple.

Champion

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5.2K Messages

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93.2K Points

Nikon's tethering SDK, using by LR and other programs, used deprecated APIs that finally became obsolete in El Capitan. It was Nikon's responsibility to test and update the tethering SDK well before the release of El Capitan, and they failed to do it. See this post: http://feedback.photoshop.com/photosh...

8 Messages

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110 Points

I do not know where this bug is coming from. But you can use SmartShooter from http://kuvacode.com and the auto import-option from LR. Works like a charm!

2 Messages

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90 Points

5 years ago

It does look like Nikon and Apple need to do something here, and Adobe is dependent on action from one or both of them. Adobe has more pull than a commercial photographer and I hope they are exerting that leverage with Nikon and Apple to get this fixed ASAP.

7 Messages

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130 Points

5 years ago

This reply was created from a merged topic originally titled Lightroom 5 , OS10.11.1 tethering NIKONS DOES NOT WORK SURPRISE.

WHAT SUCKS ??? The lack of vision that a new OS will arrive 10.11.1 and no one thought gee,,, Nikons won't tether to your computer in light room 5 - like summer was not going to come again ???

When can we expect this to be worked out ????

Champion

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5.2K Messages

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93.2K Points

Read the merged topic for full information.

8 Messages

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110 Points

I do not know where this bug is coming from. But you can use SmartShooter from http://kuvacode.com and the auto import-option from LR. Works like a charm!

19 Messages

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232 Points

Whilst tethering seems to work OK with my Nikon D800 / MacBook Pro / El Cap combination, the ability to change focus via the app does not (in my instance anyway) so the focus stacking script does not work as expected as all of the images come out the same! I logged a support ticket with Kuvacode last evening but have heard nothing back yet. When I click the , << buttons I just get an error saying that the focus could not be changed in live view. I tried all sorts of combinations of settings but no joy (yes, both the lens and D800 was in AF mode).

85 Messages

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1.2K Points

"When can we expect this to be worked out ????"

When Nikon fixes its flaky code.

2 Messages

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90 Points

5 years ago

So, people are working on the problem,,,,,where,who how hard,,,,how much progress,,,,likely time frames?????
This is a very frustrating situation for an amateur photographer, must be really bad for the professionals.
Come on Nikon,Apple, Adobe,,,whoever!!!!
Make us happy

15.1K Messages

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195.8K Points

Adobe cannot solves problems with Apple, Nikon, or Leica code.
Adobe has to wait for the OS to be patched, or camera makers to update their libraries.

2 Messages

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1.4K Points

Just my opinion - support and an apparent lack of concern over issues like this, not to mention the whole lightroom 6.2 mess, is why I will not be continuing my CC subscription. Adobe needs to rethink how it supports it's customers.

85 Messages

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1.2K Points

Adobe supports customers who are prepared to become intelligent and informed about things like this tethering issue, just fine.

49 Messages

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782 Points

5 years ago

This reply was created from a merged topic originally titled Nikon D3s Tethered Capture Not Working.

When I try to tether my Nikon D3s Lightroom is unable to detect a camera.

I have tried everything I can think of and also followed the suggestions from Adobe help page.

I downloaded a trial version of Capture One and the camera was detected instantly which has to rule out my cables, operating system etc.

Mac OSX 10.11.1

5 Messages

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110 Points

5 years ago

This reply was created from a merged topic originally titled Can you tell me how long it will take before the problem with tethering will be f....

Champion

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5.2K Messages

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93.2K Points

Original subject: "Can you tell me how long it will take before the problem with tethering will be fixed?Ronald a apple nikon owner."

85 Messages

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1.2K Points

How can anyone in Adobe say how long it will take to fix a problem caused by one company's software and its interaction with another company's operating system?

A bit of common sense please, Ronald...

Or - read the thread.

Champion

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5.2K Messages

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93.2K Points

5 years ago

In the merged topic http://feedback.photoshop.com/photosh..., Adobe Employee Simon Chen wrote:

"Nikon has acknowledged the problem and working on a fix. I am afraid that you have to wait for a while, likely in the Lr 6.4 release."

Victoria Bampton (Lightroom Queen) wrote:

"The reason Adobe can't support Nikon & Leica tethering on El Capitan at this point in time is Nikon's SDK is incompatible. Nikon's own Camera Control Pro software also fails, as does Sofortbild. https://www.nikonians.org/forums/dcbo..."

8 Messages

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110 Points

But it looks like SmartShooter can. But yeah, the SDK must be the problem... haha... nice try.

Champion

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5.2K Messages

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93.2K Points

Smart Shooter 3 doesn't use the Nikon SDK, LR does.

85 Messages

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1.2K Points

Urs, best not try to match wits with people who know what they're talking about...