3 Messages
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230 Points
Wed, Apr 4, 2012 11:37 AM
Lightroom: Can't Import video in LR 4.1
Lightroom 4.1RC 64bit won't import video. I tried different video formats. What's wrong?
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8 years ago
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video lr41 lightroom rc import
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becky_sowada
503 Messages
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10.6K Points
9 years ago
If you have DivX software installed, that may be causing a conflict with Lightroom and video. Try uninstalling DivX, restart your computer, and see if you can import videos into Lightroom.
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michel_stuyts
3 Messages
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230 Points
9 years ago
DivX has been uninstalled months ago, so I guess that can't be the problem.
Any other suggestions?
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riku_karjalainen
6 Messages
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244 Points
9 years ago
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becky_sowada
503 Messages
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10.6K Points
9 years ago
Thanks,
Becky
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eric_bayard
136 Messages
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4.7K Points
9 years ago
Several problems show up there:
1. I import one small mpeg file, after ages the process finishes but the video is not in the catalog and a warning tells me that the video was not imported
2. I import avchd,mpeg, mov (mpg4),... files : some of them get imported while others won't and are here again displayed in a warning dialog. Why this? File with the same extension come from the same camera and I can read them perfectly in windows.
3. I import avchd,mpeg,mov,.. files. They do get imported but there is no preview and they cannot be read. Lightroom displays a small warning sign on the preview that says, when hoovered, that there was a problem at reading the file.Why that? Here a gain the file with the same extension come from the same camera. Why do some file get corrupted like that?
-> this makes lightroom absolutely unsable to catalog videos
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francesco_guerrieri
6 Messages
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112 Points
9 years ago
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becky_sowada
503 Messages
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10.6K Points
9 years ago
The problem you describe with the import taking a while, then reporting that the video can't be imported - this sounds like the same thing that happens when a video file is damaged somehow and Lightroom can't read it. Are you able to play the not-imported videos in other players (like QuickTime, for example)?
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francesco_guerrieri
6 Messages
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112 Points
9 years ago
I can confirm that in my case Windows media video, VLC and the PMB (application by Sony) can play the videos without giving issues.
As far as I can tell they appear to be normal mpeg files.
Quicktime (7.7.1) cannot open them with error "-2048", reporting that the file is not in a format recognized by QuickTime. Maybe this can provide some hints?
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eric_bayard
136 Messages
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4.7K Points
9 years ago
Yes I can play them, as well, from start to end with window media player, and vlc. I did not try any other software.
That makes a big part of my videos (40% at least) that cannot be imported.
I have then the problem of the files that do get imported but generate no previews.
In the end I can only import about 5% of my videos.
Anyway thank you very much for your feed back.
Regards
Eric
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francesco_guerrieri
6 Messages
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112 Points
9 years ago
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becky_sowada
503 Messages
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10.6K Points
9 years ago
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francesco_guerrieri
6 Messages
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112 Points
9 years ago
Does this mean that there will never be a solution?
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eric_bayard
136 Messages
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4.7K Points
9 years ago
That is a real shame, a huge part of my collection is MPEG2
that makes lightroom unfit for these.
I hope you can quickly come up with a solution
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becky_sowada
503 Messages
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10.6K Points
9 years ago
Bec
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francesco_guerrieri
6 Messages
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112 Points
9 years ago
I am researching the possibility to convert my mpeg2 files, to which format should I (try to) convert them: mpeg1 or mpeg4? Or do you suggest another path? Or do you recommend against trying this conversion?
Thanks in advance for your feedback.
Francesco
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