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Adobe Photoshop Family

8 Messages

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360 Points

Tue, Jun 16, 2020 4:55 PM

Solved

Lightroom 9.3: Bleeding color with Healing Tool

I updated to 9.3 this morning. Healing aspect of spot removal tool now has bleeding in many previously edited pictures which did not previously have bleeding -- what was before a clean background with spots removed now has ugly bleeding of color, and I can't use the healing tool properly in new edits either -- bleeds result.   What can I do to fix this -- I am pretty concerned, this has affected many photos.  Thanks.

Responses

29 Messages

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498 Points

7 months ago

I have same problem. Healing spots on picture edges wont heal them at all. It just makes spot dark and blurry.

16 Messages

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232 Points

7 months ago

YES ... I am dealing with this as well and it is horrible. I'm having to skip over a lot of images for the time being. I do hope Adobe realizes this is a huge issue for a good number of us.

16 Messages

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232 Points

7 months ago

Update: I also reverted back to 9.2. Whew! It all works as expected.

423 Messages

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7.9K Points

6 months ago

I'm seeing very odd behavior as well. 

WIth cloning, I'm seeing the destination brightness to be higher than the source. This example is removing dark tree branches.


And heal darkens


59 Messages

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956 Points

I have exactly the the same experience. LR 9.3 - macOS 10.14.6

423 Messages

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7.9K Points

I'm on 10.15.4. This has to be a recent change in Lr software independent from OS. 

4 Messages

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90 Points

6 months ago

I'm relatively new to this forum and wondering if anyone from Adobe is actually monitoring our comments here. Are our posts here likely to result in any action by Adobe to address the issues? Or are we just complaining to each other? Specifically wondering about forum member Rikk Flohr, who is listed as "Official Rep". Does that mean he an Adobe employee?

636 Messages

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9.6K Points

Answers.
Yes and Yes.
But Adobe never sets a Time Frame for Bug fixes. Sometimes they get fixed ASAP and other times Never.
An Adobe Employee has already responded to this conversation.

124 Messages

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1.9K Points

6 months ago

I'm seeing a potentially related problem in LR 9.3 - using clone/heal at the edge of an image affects the ENTIRE image and creates a shift in color.

I made a screen recording of this problem: https://www.dropbox.com/s/qt0hlfwxjuipg0v/lr-93-clone-heal-problem.mov?dl=0

I know that this is an extreme example and LR never did a great job at clone/heal jobs like these. I never noticed this before LR 9.3 and then was surprised to find that LR 9.2.1 *also* shifts the tones of the entire image around when I use clone/heal that way:

Screen recording of LR 9.2.1: https://www.dropbox.com/s/fn51szo7goqvl0n/lr-921-clone-heal-problem.mov?dl=0

If this is unrelated please advise and I open a new topic. Thanks.

24 Messages

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640 Points

6 months ago

I have the same issue with LrC 9.3. A image I exported previous to upgrading to 9.3 did not have this issue. I reexported last night after upgrading and got this.
The portion I am replacing (the target) is dark.

24 Messages

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640 Points

Switching from heal to clone helped. But the non-backwards-compatible change is concerning. How many more of my previously edited images will suffer from this?

423 Messages

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7.9K Points

I immediately noticed that images I had edited years ago are being affected when I pull them up for a new export because the software is re-rendering them from the XMP. 

10 Messages

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196 Points

6 months ago

I reported this issue for Lr Classic 4-5 months ago (thread link below)... not sure what version we were on then (I keep it updated and current), but it was definitely happening back then, albeit seemingly intermittent at that time. The issue *seems* to be happening even more consistently now. 

It's really a large detriment to my editing; I use spot healing along the edge of images constantly to clean them up!  Do we know if Adobe is working on this?  Thank you!

Here's my thread:  https://feedback.photoshop.com/photoshop_family/topics/spot-removal-bug?utm_source=notification&utm_medium=email&utm_campaign=new_comment&utm_content=reply_button&reply[id]=20585113#reply_20585113

1 Message

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80 Points

6 months ago

Hey Adobe, you broke Lightroom, we're all still paying for it, maybe fix it?

Adobe Administrator

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9.1K Messages

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126.8K Points

6 months ago

@Michael DeMaria "Do we know if Adobe is working on this?" 

If you look at the top of any thread in this forum you will see a status. This thread is marked as "Acknowledged" meaning it has been repeated by Adobe staff and had a bug filed for a fix in an upcoming version. Note: this fix will be coming from ACR as it is a bug in the underlying engine and affects Camera Raw, Lightroom Classic and Lightroom Ecosystem. 

So, it is possible to tell on any post here what its status is at the current time.  Also see: https://feedback.photoshop.com/photoshop_family/topics/getting-the-most-from-this-forum-reporting-bugs
Adobe Photography Products

Quality Engineering - Customer Advocacy

2 Messages

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74 Points

Another update was released recently but still this hasn't been fixed, Rikk, can you tell us what is going on?

Adobe Administrator

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9.1K Messages

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126.8K Points

No updates to Camera Raw and by extension, the Lightroom clients who use Camera Raw have been released since this issue was introduced. When it is, this thread will be updated.  Please see my post from 4 weeks ago.
Adobe Photography Products

Quality Engineering - Customer Advocacy

Adobe Administrator

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9.1K Messages

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126.8K Points

6 months ago

@Anthony Blackett: Engineering is asking for the original raw file with edits (DNG or raw+xmp) for the example you gave me. Can you provide this?
Adobe Photography Products

Quality Engineering - Customer Advocacy

352 Messages

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6.3K Points

6 months ago

@Rikk Flohr,

Not sure why the JPG image provided is insufficient. I don't have a RAW or DNG for this exact image because I added the artificial spots in Photoshop for testing purposes.

Nevertheless, here is a link to download the DNG (converted from original NEF) shown below in a screen shot as another example image.

https://www.dropbox.com/s/6j851dnx4oqcrvn/DSC_0188.DNG?dl=0

The only Develop processing done and saved to the DNG is to use the Spot Removal Tool in Heal mode to remove indicated tree branches on the left and right sides of the image.



When this DNG is imported in LrC 9.2.1, the healing is as expected.



When it is imported into LrC 9.3, the healing is a mess.



Looking forward to an update.

Adobe Administrator

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9.1K Messages

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126.8K Points

Thanks. I've attached this to the bug report. 
Adobe Photography Products

Quality Engineering - Customer Advocacy

423 Messages

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7.9K Points

6 months ago

At this point, Lr is unusable due to this. There's so much minor cleanup I do as a matter of practice on all of my portraits and commercial interiors. I'm now seeing not just edge effect issues but also just straight up simple clone/heal issues. I'm seeing ghosting of the clone/heal over the area being fixed where the source is something simple like the sky. Opacity is set to 100%. 




10 Messages

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196 Points

6 months ago

Someone commented earlier today that Lr is unusable now because of this issue.  I'm not sure where their comment went, I'm either missing it here or perhaps they removed it.  But I agree completely - I am unable to finish a critical percentage of images for my work because of this issue.  So what little work I have, thanks to the pandemic, is now crippled by this issue.  Thus, this has become much more than just a mere inconvenience.  I wonder if Adobe realizes just how much this particular issue affects it's users?

423 Messages

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7.9K Points

That was me. I learned that the issue I ran into was a collision between the color-masked adjustments and the clone/heal. LR doesn't handle it well, but it's sort of a different issue than this edge effect issue. 

The collision is when you pull a gradient in the sky, choose the color picker for the blue, then make adjustments for that masked area. Using clone/heal in that area leads to unpredictable results.

124 Messages

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1.9K Points

Michael, why don't you revert to version 9.2.1? It's really easy.

10 Messages

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196 Points

Good question Alexander!  But when was 9.3 released?  (And/or maybe I should ask, when was *any* version later than 9.2.1 released?)  Because I first noticed & reported this issue over 5 months ago.

352 Messages

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6.3K Points

Michael, LrC 9.3 was released 15 June 2020. Again, this bug in 9.3's Spot Healing on the uncropped image edge is not the same bug that you had reported over 5 months ago. LrC 9.2.1 doesn't have this problem. The mess was introduced in LrC 9.3, making what was possibly slightly buggy considerably worse.

24 Messages

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640 Points

I downgraded to 9.2.1 and spot healing is working as expected again. Now I have to remember which photos I re-exported after upgrading to 9.3 as I'll need to go re-re-export them with 9.2.1 to fix them.

13 Messages

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476 Points

5 months ago

I know a guy who has access to the RC version of the 9.4 update (that same build will probably be released sometime next week), so I forwarded him the sample DNG from Anthony Blackett. Unfortunately results are the same as in 9.3 (what a surprise...)
So it can go 3 ways:
 - could be fixed in a couple of weeks with v9.4.1 if issue is escalated enough
 - could be fixed in v10 (October-November)
 - or they will just say 'this is the new tool behaviour, deal with it'