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8 Messages

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360 Points

Tue, Jun 16, 2020 4:55 PM

Solved

Lightroom 9.3: Bleeding color with Healing Tool

I updated to 9.3 this morning. Healing aspect of spot removal tool now has bleeding in many previously edited pictures which did not previously have bleeding -- what was before a clean background with spots removed now has ugly bleeding of color, and I can't use the healing tool properly in new edits either -- bleeds result.   What can I do to fix this -- I am pretty concerned, this has affected many photos.  Thanks.

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Official Solution

Adobe Administrator

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8.6K Messages

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122.2K Points

a month ago

Greetings,

 

Updates for the Adobe Photography Products were officially released on 10.20.2020 that include fixes for this issue. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

 

Thank you for your patience.

 Adobe Photography Products

Quality Engineering - Customer Advocacy

Champion

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2.2K Messages

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37.4K Points

Rikk, this issue appears to be fixed on my Windows 10 system using LrC 10.0.

331 Messages

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6.1K Points

Rikk, I can also confirm that this problem has been fixed in LrC 10.0.

4 Messages

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90 Points

Can anyone confirm that the problem has been fixed in the Mac version?

16 Messages

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232 Points

I'm with Arnold ... I'd love to hear from anyone using a Mac and LrC 10.0, please. Thanks in advance!

20 Messages

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508 Points

Seems to be fixed in the mac version, too! I also have the impression that the heal stamp is much faster than before.
However, the performance in the library module in the grid view is worse.  But I'll wait a few more days to judge that.

(edited)

8 Messages

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360 Points

Rikk-

Healing problem seems to be fixed -- thank you.  I have a new significant problem, however, after updating.  When I rename a folder, some or all of the pictures in that folder sometimes acquire an exclamation point in the upper righthand corner.  When I click on the exclamation point, I get this message:  “4551-2.DNG” could not be used because the original file could not be found. Would you like to locate it?"  While I can edit the photo despite this notation, I can't publish it or rename it, and it won't let me find the photo and eliminate the exclamation point -- when I try to do so, I get the message that the file is associated with another photo in the catalog.  This is a persistent problem.  Please advise how I can eliminate this problem in the new update -- I often rename folders and this is frustrating, particularly that I now can't publish.   Thanks.  Pamina

Champion

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2.2K Messages

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37.4K Points

This happens when you rename or move files or folders outside LrC using Windows Explorer or Mac Finder. Don't do that!

"the file is associated with another photo in the catalog."

Sounds like you reimported the renamed folder. To fix this find that folder using Windows Explorer or Mac Finder, rename it the folder name that's showing inside LrC. The exclamation points should now be gone. If you find another folder inside LrC with the same image files with exclamation points right-click on the folder and select 'Remove.' Once that's completed you can rename the folder from inside LrC by right-clicking on it and selecting 'Rename.'

Adobe Administrator

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8.6K Messages

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122.2K Points

5 months ago

Can you post an example image showing the effect you are describing?
 Adobe Photography Products

Quality Engineering - Customer Advocacy

611 Messages

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9.4K Points

5 months ago

As above a screen shot of what you are seeing on your screen would help to solve your problem.

331 Messages

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6.1K Points

5 months ago

I'm extremely disappointed in the Lr development team for releasing LrC 9.3 without having fixed this issue.

 Here's a screen shot of my example.



Here is the result of LrC 9.3 Spot Removal in Heal mode to remove my artificial spots, including the tree branches in the lower left corner.



For comparison, here is the same removal using Lr 9.2.1



Now, as pointed out in this post, many users will have their images ruined by this newly introduced bug.

Unfortunately, there is little that can be done except revert back to Lr 9.2.1, which is not what paying customers expect to have to do.

Adobe Administrator

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8.6K Messages

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122.2K Points

5 months ago

Do you see the same issue in Adobe Camera Raw or is it happening only in Lightroom Classic?
 Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

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360 Points

5 months ago

I don't use camera raw, and I have now reverted to the prior version of Lightroom since so many of my pictures were affected by this bleeding.  I hope Adobe will fix this problem soon so I can restore the update.  

Adobe Administrator

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8.6K Messages

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122.2K Points

5 months ago

@Pamina Ewing @Anthony Blackett -  can you provide me a raw sample + settings that shows the problem?
 Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

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360 Points

5 months ago

Like I said, I already reverted to version 9.2.  The problem described in detail above by Anthony is identical to what I experienced with version 9.3.  fyi the bleeding with healing tool was very similar to the bleeding you get when a picture is cropped and you use the healing tool on the edge of the frame.  When I made the effort to use healing tool to brush over the area OUTSIDE the frame with uncropped picture in 9.3, as I would do with cropped pictures in prior versions, this would solve the bleeding issue.  This suggests to me that the problem may be that there are pixels outside the uncropped picture in version 9.3.  The bleeding only seems to occur on edges, which also supports this theory.  I have a 16-inch Mac laptop if this could be relevant.  

331 Messages

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6.1K Points

5 months ago

Hi Rikk,

Here is a link to my example. It's a jpg with settings written to the file. Just import into LrC 9.3, switch to Develop and enable the Spot Removal tool.

https://www.dropbox.com/s/5wi3suostq1jwkf/DSC_0191b.jpg?dl=0

If you do the same with Lr 9.2.1, you will see a very different result.

Adobe Administrator

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8.6K Messages

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122.2K Points

5 months ago

Thanks. I have the file. 
 Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

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360 Points

5 months ago

Rikk, I'm afraid I have another bug to report, the import preset that I created for each camera I use have all disappeared.  Pretty frustrating.  Please let me know if you are familiar with this bug and if there is a way I can get these back, if not I will start recreating them. Thanks.  Pamina

Adobe Administrator

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8.6K Messages

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122.2K Points

Different topic so it belongs in a new thread.

Please reference the new conversation here: Lightroom Classic: Presets Missing after upgrade
 Adobe Photography Products

Quality Engineering - Customer Advocacy

2 Messages

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72 Points

5 months ago

I have the same problem (spot removal tool on previously edited photos gives a complete different result) Image 552 is retouched with version 9.2, images 553/554 are virtual copies with version 9.3 (they needed to have a different aspect ratio before printing). 

331 Messages

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6.1K Points

5 months ago

I have found a way around this problem for spot healing on the edge of an image frame. It doesn't always work, so you will need to try for yourself on images that you might need fixed before the bug itself is fixed.

Here is an image taken on a photographic holiday to Greece in 2007 just before Lightroom 1.0 was released.



There were some dust spots and I also wanted to remove the protruding roof edges on the right side to the image. Up until LrC 9.3, this image looked just fine with the spot healing I had done, but now, this bug has turned the healed roof edges into messy smudges.



I have found that moving the sample area to the edge improves the healing. If you go too far, the hard edge creeps into the image.



But moving the sample area back from the edge a bit restores the healing to a pre-LrC 9.3 result.





Zooming in and using the Visualize Spots also helps to get it right. Now my image looks good again, just as it did before LrC 9.3 messed it up.



As I mentioned, this doesn't always work, but it might be worth trying for images you need fixed now. I also found that deleting the original spot healing and redoing it helped a little bit too.

Champion

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2.2K Messages

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37.4K Points

It also helps if you use a larger Size setting and start with the center pin (+) right on the edge of the image when painting the area to be healed. Then move the sample area around and overlap it into the destination area. Placing a large amount of the Sot Removal tool outside the image border along with overlapping the sample area really helps.

Here's the best I could do using a smaller spot size with very little of it placed outside the image border.

331 Messages

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6.1K Points

A lot of 'suck and see', but sadly, we shouldn't have to do this. I hope the problem gets fixed very soon.

2 Messages

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72 Points

Considering this is a payed subscription, you should expect to rely on it. I'm losing lots of time in my professional work by finding a way around this problem. Please fix the problem asap!

4 Messages

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90 Points

5 months ago

From the comments on this subject, it seems the problem only occurs around the edges of the image. If true, then use of the tool in the body of the image (i.e. away from the edge) does not manifest the issue. Is that what you folks are experiencing?

8 Messages

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360 Points

5 months ago

While there may be work-arounds when working on new edits in 9.3, beware that previously edited pictures with healing on edges are also damaged.  I reverted to 9.2 rather than deal with trying to re-edit the many, many pictures ruined by bleeding.  Can someone from Adobe please address when we can expect a fix for this so we can all enjoy the benefits of 9.3?  Thanks.  

4 Messages

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90 Points

Are you only encountering this problem on the edges of the image?

Champion

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2.2K Messages

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37.4K Points

Yes.

8 Messages

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360 Points

I've reverted to 9.2 so can't confirm but I believe the problem was only on edges.  It seemed to me that the problem in 9.3 is extra pixels outside the uncropped image -- the bleeding is the same bleeding you see if try to heal a spot on the edge of a cropped image

331 Messages

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6.1K Points

Just did a test with LrC 9.3 cropping my test image to cut one of my black dots in half, its on the edge of the crop. I then spot healed it with 0 feather and it worked fine - no bleeding.

The bleeding problem with spot healing on the real image edge is new to LrC 9.3.

I think you will find that there are no extra pixels on the outside of an uncropped image.