25 Messages
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494 Points
Lightroom 8.4: Crashing when attempting to access Map or Web modules (macOS 10.14.6)
Lightroom 8.4 crashing when attempting to access Map or Web modules. No problem accessing all other modules. Using macOS 10.14.6 on an iMac Pro.
Responses
JeffreyTranberry
Adobe Administrator
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15.9K Messages
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295.3K Points
2 y ago
Do you happen to be signed out? If you sign back in does it work?
Sr. Product Manager, Adobe Digital Imaging
1
0
andy_smith_etotxab57vnx6
9 Messages
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164 Points
2 y ago
Going to 'Maps' crashes Lightroom completely. MAC 10.14.5. LR 8.4, Camera Raw 11.4.
Tried turning GPU off. It doesn't solve the problem.
0
0
andrew_rodney
2.1K Messages
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24.8K Points
2 y ago
Author “Color Management for Photographers"
4
0
SimonChen
Employee
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1.7K Messages
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32.4K Points
2 y ago
Principal Scientist, Adobe Lightroom
5
andrew_rodney
2.1K Messages
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24.8K Points
2 y ago
Andy Smith should do so, and as I suggested on the other forum, some idea of his hardware too. There has to be something both of us have in common.
Author “Color Management for Photographers"
1
paul_manuel_euozx9rg8uxej
25 Messages
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494 Points
2 y ago
What email address should I use to submit the crash log to Adobe?
10
0
siemen_rienstra
4 Messages
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90 Points
2 y ago
Here in Holland I have the same issues after upgrading Lightroom classic passed week to version 8.4.
As soon as I try to open the maps-module or web-module Lightroom crashen, stops in a slipt second, no normal shutdown.
Also tried after reboot where the GPU accelerator is set to automatic.
2
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jody_overstreet
1 Message
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60 Points
2 y ago
0
0
dan_watson_ii11cchor6czr
7 Messages
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142 Points
2 y ago
0
0
SimonChen
Employee
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1.7K Messages
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32.4K Points
2 y ago
Principal Scientist, Adobe Lightroom
6
G0apher
Employee
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113 Messages
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2.1K Points
2 y ago
0
0
david_seay
1 Message
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62 Points
2 y ago
0
0
Rikk
Adobe Administrator
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10K Messages
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135.2K Points
2 y ago
Thank you for your patience!
Quality Engineering - Customer Advocacy
0
0
sueanne_hodges
28 Messages
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482 Points
2 y ago
0
0
przemek_maciolek
1 Message
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64 Points
1 y ago
0
0