Skip to main content
Adobe Photoshop Family

16 Messages

 • 

426 Points

Tue, Apr 3, 2018 4:03 PM

Solved

Lightroom 7.3: When changing presets the profile resets back to Adobe standard, even if profile isn't checked within that preset

It has some terrible bugs in it. When changing presets the profile resets back to Adobe standard, even if profile isn't checked within that preset. It is making editing a real pain.
LR is also crashing. Please fix these bugs quick as I have tons of work to get done!
Is it possible to roll back a version? 7.3 can't be used in this state.

Responses

16 Messages

 • 

374 Points

3 years ago

@Ondrej the tactic you describe does allow the file to remain black and white.

However, it appears to reset all the black and white sliders, despite those sliders not being defined when you preset is saved. If you make a presets for only exposure and select the treatment to also save BW1 into the preset at 0%. The slider in the B&W module reverts to zero when it's applied.

Employee

 • 

81 Messages

 • 

1.6K Points

3 years ago

Thanks to you all for reporting the issue. We are working on the fix. 

Regards,
Ganesh

29 Messages

 • 

498 Points

3 years ago

My edited photos that are BW are converted back to color when I use my saved preset that edit for example just grain or sharpness and no colour changes. Is it bug? Happen after latest update. Thanks.

21 Messages

 • 

474 Points

Watch this forum (upper), its a bug - try this, maybe it will work for you:
1. use one of your old B&W presets (Adobe Standard BW profile)
2. change profile to one of 17 profiles in BW section (not Monochrome)
3. set amount of profile effect to zero (0%)
4. update your preset

29 Messages

 • 

498 Points

Do I need do this to all my around 100 saved presets? Or is it really bug and will be fixed soon?

16 Messages

 • 

374 Points

Sadly this does not work on many presets because any mod preset that does not define a profile (for example an exposure preset) will simply revert to color and if a profile is defined in such a preset it will stay black and white but the Black and White adjustment sliders will be reset to zero.

16 Messages

 • 

426 Points

3 years ago

@Ganesh. Thank you for this update. I am very grateful to hear the news and eager for the update so my workflow is operational once more. ESPECIALLY for the API fix for midi controllers please!
Thank you.

16 Messages

 • 

374 Points

3 years ago

We are sending a newsletter and making blog posts warning people to not update to Lightroom 7.3 until this is fixed. If anyone finds a working workaround please advise.

106 Messages

 • 

1.7K Points

3 years ago

This glitch is affecting my ability to use presets to modify black and white images created from black and white presets. If, after applying the black and white preset, I want to use another preset to change the tone curve or white balance or clarity, or whatever, I get a color image every time.  I have bunches of black and white presets and bunches of other presets I've created to change 1 or 2 specific adjustments at a time, and none of them are supposed to affect the color/profile of the selected image.  Previewing the presets also doesn't work correctly (which makes sense) but it is super annoying to have to guess what each preset would look like if it were actually in b&w, or resort to not using presets after I use a black and white preset...  There's talk of this specific problem being fixed, but it's been 2 weeks, and I'm not seeing any more news.  I need a date this will be fixed.  Am I forced to re-save all of my b&w presets in order to get the functionality I pay for back?

I have an on-going list of workarounds that have been recommended by Adobe experts to do in order to hopefully get some of the expected functionality back on everything that's not working. Here's some of the "expert" advice: If you want your videos to play (hopefully with sound and hopefully that sound doesn't blow your eardrums out) you just need to uninstall Lightroom, reinstall an old version, update twice more, then re-import all of your videos (for the last 10+ years). I'll get right on that. And now I'm supposed to just remake all of my B&W presets that have attached a profile that didn't exist before (Used to just be color or black and white)?  Not to mention that when you update your presets, it doesn't tell you which settings were set before.  I'd have to zero everything out before applying each preset, make a note of the settings that changed, switch the b&w profile to a non-legacy profile, then move the slider to 0%, then update the preset using my notes to make sure I select the correct settings.  I'm tired after just typing that.  And there's tons of other things broken and impossible workarounds to "fix" them.

Are we really still being charged for this?  The sad thing is that I can't live without it.  I've invested too much time making presets and profiles and tone curves and making my catalog and collections what I want them to be...  And I can't switch versions because I love the profiles I created from the new Adobe Color profile  and switching versions would mean going back to adobe standard and all the other awful profiles for my 5d Mark iv. That would be worse than this...Unless the new profiles work with the older LR Classic CC versions????

Somebody make Lightroom work like it should, please, please, please?  Because I need to work.  

Champion

 • 

6.2K Messages

 • 

106.4K Points

Soon, Laura, very soon. Hold that thought.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

106 Messages

 • 

1.7K Points

Man, I just had to hold my thought for a few more hours... THANKS!!

5 Messages

 • 

132 Points

3 years ago

So I think this is related, but posting to confirm: If I assign a profile during import images, and if the profile I assigned is "missing" (i.e. Sony a9 profile while importing Canon images) then attempts to paste the correct profile using "Treatment & Profile" fails. The only solution is to manually correct the profile on every image.

Adobe Administrator

 • 

9.2K Messages

 • 

128.3K Points

3 years ago

The 7.3.1 update released earlier today should address this. Can you install it and let us know if it cures the issue?
Adobe Photography Products

Quality Engineering - Customer Advocacy

29 Messages

 • 

498 Points

Looks like it should be fixed now: https://helpx.adobe.com/lightroom/help/whats-new.html Can anyone confirm that? Thanks.

16 Messages

 • 

374 Points

Yes. I did install and the core bugs seems to be fixed.

  • Preset sorting seems to be corrected.
  • The bug that was resetting presets from BW seems to be fixed.
  • No ability has been added remove the rest of the built-in presets
  • An option to disable the full image preview when you mouse over a preset has still not been added. This seems to make things run very slow.

106 Messages

 • 

1.7K Points

YAY!

16 Messages

 • 

426 Points

Thank you, I will after this edit. Does this also sort the issues with Midicontrollers? do they now work again too? Thank you

106 Messages

 • 

1.7K Points

There's still a (related) bug that reverts a BW profile to Adobe Standard BW:  

If using a B&W profile that allows B&W Mix (Adobe Monochrome, legacy bw, etc...) and you turn off the B&W Mix (with the switch), the profile switches to Adobe Standard BW and you have to manually change it back.

Also, perhaps not entirely related, but if anyone knows an answer I'd appreciate it!!
When creating a profile using Adobe Monochrome (or any BW profile that allows B&W Mix), you are only allowed to use the B&W Mix sliders once and then it is grayed out.  If you use the B&W mix sliders inside a profile, the panel will be grayed out in the develop module.  If you don't use the B&W mix sliders in the profile, the panel will be available in the develop module.  Anyone know if this is expected behavior?  I really hope it's a bug too...

29 Messages

 • 

498 Points

So it is still bugged? Anyone reproduce this bug? I want to know to avoid downgrading again.

106 Messages

 • 

1.7K Points

It's a lot less bugged than it was.  It's useable.  Still workarounds for some things, but I like this version's profiles and previews, so it's a no brainer for me to suffer through it...

Adobe Administrator

 • 

9.2K Messages

 • 

128.3K Points

3 years ago

@Laura Kent

I cannot follow your steps here: "When creating a profile using Adobe Monochrome (or any BW profile that allows B&W Mix), you are only allowed to use the B&W Mix sliders once and then it is grayed out.  If you use the B&W mix sliders inside a profile, the panel will be grayed out in the develop module." Is it possible you meant 'creating a preset' and not a profile? If not, can you give step-by-step instructions to reproduce what you are seeing?
Adobe Photography Products

Quality Engineering - Customer Advocacy

106 Messages

 • 

1.7K Points

Hi Rikk,
   I did mean profile.  
1.  Open a raw image in camera raw.
2. Choose adobe monochrome as the (camera) profile
3. Under the Black & White Mix tab, adjust the sliders (example: red-10, orange-15)
4. At the bottom of the Preset tab, you'll see a "new preset" icon. If you option+click that, it'll bring up the New Profile menu.   (I know I'm using "preset" and "profile", but I'm not using them interchangeably...)
5. Make sure the black and white mix is checked, name your profile and choose the set.
6. Click OK.
7. Cancel your edit to close Camera Raw.  

8. Open Lightroom (If already open- close and re-open so you can see your new profile)
9. Choose an image and go to Develop Module
10. Find and apply your new profile.
11. Try to adjust the B&W Mix and you'll see that it is grayed out.

12. Repeat with any Legacy profile, including Adobe Standard BW and same thing happens.
13.  However, if you DON'T include the B&W mix in your profile (sliders remain at 0), the B&W mix will be available to use in the develop module in Lightroom.  It seems you can only use them once: either in your profile, or in the develop module.

My point is that this isn't "normal" behavior for profiles.  If I add a tone curve to a new profile, I still have access to the tone curve in Lightroom's develop module. Same with exposure, highlights, etc.  I'm sure there are limits- If I use -100 in highlights for a profile I don't know that the develop module will still have -100 to give.  But I'm not maxing out any limits with my B&W mix adjustments, and I can only use it once.

-----
Now I am going to switch to Presets (and still profiles), because there's another problem:
When creating presets (within Lightroom), the Treatment and Profile should be SEPARATE options and not automatically selected when Color or B&W mix are selected .  As of now, any preset that includes the B&W mix or HSL sliders AUTOMATICALLY includes the Current Profile and Treatment by default.  If I have several B&W mix presets that I want to be able to use with any of the many new B&W profiles, I have to make separate presets for each profile.  It's an exponential problem.

Let me say that I think I understand why they are connected:
•If only the treatment is attached to a preset with a B&W mix and the current image is in color, Lightroom doesn't just turn it into b&w anymore- it needs to change the profile.  Where treatment is, so must profile be.

But IT'S A PROBLEM. As it is now, there's could be an exponential need for more presets to cover the various combinations of B&W Mixes/HSL adjustments and profiles.  
Example with only 2 mixes and 2 profiles:
preset 1: Chocolate B&W profile with B&W mix "1"
preset 2: Chocolate B&W profile with B&W mix "2"
preset 3: Custom B&W "1" profile with B&W mix "1"
preset 4: Custom B&W "1" profile with B&W mix "2"

Now multiply that by all the B&W profiles available (or the ones you use) and then again by the different B&W mixes you use.  Then again for the various color profiles you may want to use and the different HSL adjustments you like.  It can be overwhelming.

My solution:
Let US CHOOSE whether or not to attach a specific profile to a preset that has B&W Mix or Color adjustments (HSL) knowing that:
1. In the event of a mismatch (i.e. the current image is color and you select a b&w preset with no profile attached) the preset will either do nothing OR use the default B&W/Color profile.
2. If the treatment of a preset (b&w or color) is the SAME as the current image and no profile is attached to the preset, the current image's profile will not be affected.  

This way one can create various combinations of presets and not have to duplicate them for each profile in the event the B&W mix/HSL adjustments are used.

----
Bottom line-
1. I think something's wrong with the B&W mix inside profiles that is shutting off the ability to make further B&W mix adjustments when a B&W mix is included in the profile.

2. Treatment and Profile NEED to be separated within the preset options, and we should have an option to NOT include the current Profile in a preset where B&W mix or Color Adjustments are selected.  Lightroom would need to change the default behavior ONLY in the event of a treatment mismatch (i.e. a b&w preset with a color image and no profile attached to the preset); I suggest it does nothing or the default profile is used.

Champion

 • 

3.4K Messages

 • 

58.4K Points

In another thread somebody found that applying a preset did reset transformations, even if that preset didn’t do anything on transformations. We eventually found what caused this: if you have an old preset, it may contain “ProcessVersion = 6.7”, even if this preset was converted to xmp. Use a text editor and change this to “ProcessVersion = 10.0” (or remove this line completely). That may solve these kinds of resetting problems.

Johan W. Elzenga,

http://www.johanfoto.com

106 Messages

 • 

1.7K Points

Johan, you said "...applying a preset did reset transformations" 

What do you mean by transformations?  Reset Profiles?  Reset Development adjustments/changes?

As far as I can tell the only time profiles are being reset improperly now is when you turn off the B&W mix with the switch.  The same thing does not happen for color profiles when you switch off the color/HSL adjustments.

Presets that included the profile when they were created rightfully switch the profile of the current image. Because of that, I do think there should be a change in the way the treatment and profile are automatically selected when B&W mix or HSL is included in a preset.  I think treatment and profiles should be separate, and I think that profiles should not be automatically checked for presets.  

Presets are not resetting profiles when profiles are not included in the preset (as designed).  I argue that when saving presets, the treatment and profile options should not be combined and the profile should not be automatically selected when creating a preset with either B&W mix or HSL adjustments.   Implementing this would mean addressing the reasons (I suspect) they are currently grouped together and automatically selected when B&W mix or Color adjustments are included in a preset:  In the event there is a treatment mismatch between a preset with no profile included and the image. (i.e in the event a preset with b&w mix, b&w treatment, and no profile is applied to a color image).  I suggest in those events, the preset either does nothing (since without changing the profile the other adjustments would not be available) or Lightroom selects a default profile with the same treatment as the preset.

Examples: 
(assuming treatment and profile are no longer together, and profile is not automatically selected when creating presets with B&W mix/HSL adjustments)

1. Current image: Adobe Color profile (treatment: color)
Preset: includes B&W mix, treatment (black & white), and NO profile.
Problem:  Treatment mismatch between current image and preset
Solutions: ONLY in situations where there's a treatment mismatch between the current image and a preset without a profile included, Lightroom will choose to:
1) do nothing 
2) Choose a default profile that matches the treatment in the preset (adobe Monochrome)
Add a warning if you must explaining what will happen if there's a treatment mismatch and no profile is selected.  But this is a better option than being forced to create duplicate presets for each profile.

Champion

 • 

3.4K Messages

 • 

58.4K Points

"Johan, you said "...applying a preset did reset transformations" 
What do you mean by transformations?  Reset Profiles?  Reset Development adjustments/changes?"

I meant transformations. The thing you do in the Transform block, like Guided Upright. That's not important however. What is important is that some adjustments were reset, and that the ProcessVersion stored in the preset turned out to be the culprit.

Johan W. Elzenga,

http://www.johanfoto.com

106 Messages

 • 

1.7K Points

3 years ago

There's still problems with the presets resetting things they aren't supposed to reset...  Besides my 2 non-addressed issues above, I've realized that if a profile is set at any amount other than 100, selecting any preset that DOES NOT include the profile resets the profile amount to 0.  This is frustrating.  If I want a preset to affect the profile, I'd select it when I saved it.  

Can this stay open?  Do we need a new topic for each preset issue?