tom_williamson_7489316's profile

13 Messages

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322 Points

Fri, Dec 9, 2016 7:52 PM

Lightroom 6.8: Problem with map module (Windows)

I am experiencing a problem with the Map Module becoming non-functional. This issue is new with version 6.8.

Reproduction steps are:

1. Switch to Map module. Notice that everything works as usual - Selecting photos with GPS jumps to that location on the map. Dragging photos onto the map sets GPS coords. Right-clicking on map shows "Add GPS coordinates to Selected Photos" option.

2. Click the Google logo in the bottom-left of the map. This used to open the current Google Maps view in the default browser. Now it opens the view in its own window.

3. Notice that the map module no longer works as usual. Selecting photos does not cause the map to jump to their location. Dragging photos onto the map has no effect. There is no right-click menu. Changing to a different module and back does not help. Lightroom must be closed and re-opened to restore functionality.

I wonder if anyone else is experiencing the same issue.

As a side note, I much preferred it when Google Maps opened in the default browser, with all its powerful options for duplicating tabs and searching. I happen to use this a lot, as I am working through identifying locations for thousands of old photos. The new window has very limited options, and I wonder why this decision was taken? Would it be possible to bring back an option to open the current map view in the default browser?

Thanks,
Tom

Responses

Official Solution

Adobe Administrator

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10.7K Messages

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142.1K Points

4 y ago

Adobe released Lightroom 6.9/CC2015.9 today.

This issue should be corrected in this release. Please give it a try and let us know if you see any further issues. 

Complete information about this update can be found at the Lightroom Journal: http://blogs.adobe.com/lightroomjournal/2017/03/lightroom-cc-2015-9-now-available.html

If you don’t see the update in your Creative Cloud App, you can use the kbsc [Cmd/Ctrl]+[Opt/Alt]+[ R ]  to refresh your app. If you are a perpetual license holder, you can access the update via Help>Updates...

Refer to this for any installation issues: http://blogs.adobe.com/lightroomjournal/2013/06/keeping-lightroom-up-to-date.html#lrcc2015

79 Messages

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1.5K Points

5 y ago

I was able to reproduce this software behavior. Windows 10, Chrome is Default Browser.

Initially LR opened a small window with no address bar and presented a Google Maps. After following the steps laid out Nothing opened. I switched the default browser to Microsoft Edge and the same behavior .

990 Messages

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14.9K Points

5 y ago

I just tested on macOS Sierra, Firefox as browser by default, whenever I click on the Google logo,
 the map opens in a new tab in the browser.

Item 1 it's ok
Item 2 it's ok
Item 3 Selecting photos cause the map to jump to their location, it's ok.
 - Dragging photos onto the map, define GPS coord. for the point and write the coord. in the GPS field, it's ok
No change with before the update.

Adobe Administrator

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109 Messages

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2.9K Points

5 y ago

Hi there,

I just tested on macOS and Safari. I cannot reproduce this behavior. I will ask someone from our team with Windows 10 to try to reproduce.

Tom and David, would you be able to post your full System Info as replies to this post? (Help > System Info > Copy or Save As)

Let me know if there are other details that pop up that might be relevant.
Melissa

75 Messages

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1.4K Points

5 y ago

I have the same issue on Windows 10 (that had a major update today).

Adobe Administrator

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10.7K Messages

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142.1K Points

5 y ago

I am able to duplicate this on Windows 10 with Chrome as the default browser. 

Adobe Administrator

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62 Messages

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1.9K Points

5 y ago

I have noticed two things in Windows 10.

1. When you click the Google logo in the bottom-left of the map, it opens the view in its own window.
2. When you select a picture from the filmstrip and right click on the map and choose the option " Add GPS Coordinates to selected photos" , the metadata panel says No photo selected.

Mohit