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9 Messages

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160 Points

Sat, Jan 23, 2016 4:45 PM

LIGHTROOM 6.3 - I cannot get a borderless print.

LR6.3. Canon IP Pixma 4850. Windows 7 sp1

.I cannot get a borderless print. Works fine in Elements
cliffordkay@talktalk.net

Responses

239 Messages

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4.1K Points

5 years ago

Page 11 of the Camera Manual PDF has info on Borderless-

So in Lightroom open "Page Setup" and choose paper size and borderless in the Printer dialog (as per your printer manual).
Then in the Lr Print Module, Layout Panel- set ALL margins to absolute minimums, and set cell size to absolute maximums.

Note: if aspect ratio of image is different to the Paper aspect ratio (eg. 6x4) then you will get some white border margin unless you check "Zoom to Fill" in the "Image Settings" panel.

9 Messages

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160 Points

5 years ago

I have tested borderless printing with some software provided by Canon. It prints correctly.
thus the problem does not lie with the printer. Moreover the function works correctly in Elements.

The problem is that Lightroom (LR6.3) does not accept the settings from the Canon printer.  Do you have any solution?

Champion

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1.4K Messages

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24.5K Points

5 years ago

Did you follow Robert's suggestions? I have three different series of Canon Printers in my office and they all print borderless if you follow the Canon manual. 

9 Messages

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160 Points

5 years ago

I am well aware of the Canon printer routine. As I mentiioned it works correctly in Elements and has always done so in the past in Lightroom. The problem now is that Lightroom does not recognise the settings in Canon. It is NOT my incorrect settings in the Canon software. When I set Borderless on the printer I cannot move the border and cell size adjustments in Lightroom.

9 Messages

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160 Points

5 years ago

I have just updated to LR6.4, but it has not cured the  borderless printing problem

239 Messages

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4.1K Points

5 years ago

When you say " not my incorrect settings in the Canon Software."- what are you referring to?
Do you open the Printer setup dialog in Lightroom for each image you want to print borderless and set the printer as 'borderless' and Paper size?  (The printer would not 'remember' settings you may have used for printing from Elements, etc.)
And after setting 'borderless', are you checking LR settings- [Zoom to Fill], and [Layout] Margin sliders at Minimum, Cell Size sliders at maximum?
Why won't the sliders 'move' ? (in any direction??)

9 Messages

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160 Points

5 years ago

As I have repeatedly reported that I do all that and always have. The sliders will move to increase the border but will not move to the zero position, nor will the cell size.

9 Messages

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160 Points

5 years ago

Please can I have a response or at least an ackowledgment of the issue.

Champion

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2.6K Messages

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33.7K Points

5 years ago

Please provide screenshots of your having set the proper paper size and borderless printing in your Canon printer driver as well as your LR paper and border settings. 

With specific examples, someone may be able to tell you what is wrong, but all we can do, now, is tell you that it works for us and that the problem must be something on the computer and not in LR.

9 Messages

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160 Points

5 years ago

If the problem is not with LR, how is it that with identical settings on the printer I can get borderless prints from  Elements. I have sent screenshots previously..

Champion

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1.4K Messages

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24.5K Points

To be specific: it is not a problem with Lightroom in general - as in a bug in the code. It is a problem with Lightroom specific to your machine/operation. Those of us who've responded on this thread can print border-less with no issue.

Either you have a setting wrong in your print workflow,
or, you have problem with your Lightroom configuration/installation.

Make sure you have the latest printer drivers installed. Make sure Lightroom is up to date (6.4/CC2015.4). Then, reset your preferences file by:

1. Exit Lightroom
2. Relaunch Lightroom while holding down the [Alt/Opt]+[Shift] and overwriting the preferences when prompted.

See if the problem repeats. If it does after this, you are going to need to do what Steve suggested and provide much more information about your settings, including the screenshots.

What Elements does or does not do has practically no bearing on this discussion.

9 Messages

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160 Points

I have done that. It made no difference to the borderles issue. When I get brave I will uninstall LR and reinstall. I assume the photographs on the drive will not be deleted.

Champion

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1.4K Messages

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24.5K Points

Uninstalling Lightroom and Reinstalling from a fresh download do not affect your Library or your photos. That is the next step I would recommend.

Champion

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2.6K Messages

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33.7K Points

Keith, do you know where LR stores the set of parameters last used in each printer driver?  What sometimes happens is LR is remembering a set of parameters for an older version of the printer driver and when it tries to apply those to the new printer driver which might have different parameters and something chokes on the difference.  I suggested creating a new instance of the printer (with a new name) so LR wouldn't have any old, possibly incompatible, settings remembered.

Clifford, when you uninstall I'd suggest enabling the checkbox about removing preferences.  But before you do so make sure you know where you catalog is in case LR forgets and uses the default location. 

Champion

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2.6K Messages

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33.7K Points

5 years ago

Because other people don't have the problem.  It's possible something is corrupted in the information LR has for the printer, and you need to reset things, perhaps installing a new instance of the printer with a new copy of the driver and trying that in LR.