Sat, Jan 23, 2016 4:45 PM
5 years ago
Please provide screenshots of your having set the proper paper size and borderless printing in your Canon printer driver as well as your LR paper and border settings.
With specific examples, someone may be able to tell you what is wrong, but all we can do, now, is tell you that it works for us and that the problem must be something on the computer and not in LR.
Keith, do you know where LR stores the set of parameters last used in each printer driver? What sometimes happens is LR is remembering a set of parameters for an older version of the printer driver and when it tries to apply those to the new printer driver which might have different parameters and something chokes on the difference. I suggested creating a new instance of the printer (with a new name) so LR wouldn't have any old, possibly incompatible, settings remembered.
Clifford, when you uninstall I'd suggest enabling the checkbox about removing preferences. But before you do so make sure you know where you catalog is in case LR forgets and uses the default location.
How can we improve?