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Adobe Photoshop Family

4 Messages

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182 Points

Fri, Dec 7, 2018 5:51 PM

Closed

Lightroom 6 maps not working

I purchased an upgrade to Lightroom a few weeks ago as the map module was giving me issues in the older version I had. Now Maps no longer works. I believe that this is intended, which makes Adobe worse than thieves.
Can I have my money back

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Responses

Champion

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5.8K Messages

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102.2K Points

2 years ago

You'd need to talk to customer services.  https://helpx.adobe.com/contact/support.html

1.5K Messages

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19.1K Points

2 years ago

3 Messages

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102 Points

2 years ago

That Adobe has eliminated one of the modules included in Lightroom CC 6 is unconscionable. I depended heavily on that feature and now my collections are very compromised. The collection with the images of my deceased brother's last hiking trip route have now been destroyed!
 There is no real reason to disable this feature (except to force people to pay perpetual rent). I am on a fixed income and cannot "upgrade" to the tune of $250 per year. 
This is not a lack of "support"--this part of the program needs to be restored.