10 Messages
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160 Points
Wed, Apr 22, 2015 6:26 PM
Lightroom 6 crashes in Slideshow mode. Also, the music in slideshows made with LR5 is gone.
The music I added to prior slideshows is gone but the other settings are the same.
Crashes in Slideshow mode occurs when leaving the play mode.
Crashes in Slideshow mode occurs when leaving the play mode.
Problems
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Updated
6 years ago
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slideshow
crashes
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Rikk
Adobe Administrator
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9.2K Messages
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127.7K Points
6 years ago
Quality Engineering - Customer Advocacy
0
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paul_benos
10 Messages
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160 Points
6 years ago
0
0
chris_cox_2148894
15.1K Messages
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195.8K Points
6 years ago
What does the detailed crash report say?
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paul_benos
10 Messages
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160 Points
6 years ago
The message says< "Adobe Photoshop Lightroom has stopped." Then there is a box that says, "Close Program."
Please, do not forget to find a way to restore my music.
Thanks.
1
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paul_benos
10 Messages
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160 Points
6 years ago
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 6.0.0.10
Application Timestamp: 5523190c
Fault Module Name: atio6axx.dll
Fault Module Version: 6.14.10.11399
Fault Module Timestamp: 4edd897d
Exception Code: c0000005
Exception Offset: 00000000009c87c0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 8c20
Additional Information 2: 8c20c5642170b119b9d24198ea58f4f3
Additional Information 3: c42a
Additional Information 4: c42a0699037c47dadd30b5617c541017
Extra information about the problem
Bucket ID: 167015223
1
0
paul_benos
10 Messages
•
160 Points
6 years ago
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 6.0.0.10
Application Timestamp: 5523190c
Fault Module Name: atio6axx.dll
Fault Module Version: 6.14.10.11672
Fault Module Timestamp: 517f36e8
Exception Code: c0000005
Exception Offset: 0000000000a50ff0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 8c20
Additional Information 2: 8c20c5642170b119b9d24198ea58f4f3
Additional Information 3: 7efd
Additional Information 4: 7efd1f33d912ce76a1cee9d728d34fec
Extra information about the problem
Bucket ID: 166542020
4
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paul_benos
10 Messages
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160 Points
6 years ago
0
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paul_benos
10 Messages
•
160 Points
6 years ago
0
0
paul_benos
10 Messages
•
160 Points
6 years ago
The music to the slideshows is still lost, however. Possibly, Adobe can fix this in a new release.
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