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427 Messages

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7.7K Points

Fri, May 1, 2015 2:42 AM

Lightroom 6 / CC2015: Very slow UI response with background export(s) running

Lightroom 6 / CC2015s UI reaction is very slow / sluggish when a background export is running. When three exports are running, the development module becomes virtually unusable.

In Lightroom 4 or 5 it was no problem at all to start up to three or four background exports - of course the UI, especially the development module, was considerably slower than normal, but definitely completely usable.

LR Version: CC 2015.0.1 (with 6.0.1 update), on Window 7 64. Processor is an i7-2600, there is 16 GB RAM. RAM does not seem to be exhausted, LR6 uses about 3...4 GB with 3 parallel exports.

Edit: It makes no difference whether GPU usage is turned on or off.

Responses

67 Messages

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950 Points

5 years ago

I went back to 5.7 as well, despite the absence of a reverse the database tool. Even though I have 1:1 previews, it takes 30 seconds to display a oictre, Same picgture in ViewNX takes a split second.

Wasting my time with LR CC,

67 Messages

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950 Points

On my desktop, CC runs much better.
I am at loss why it is UNUSABLE on my laptop (which runs 5.7 very well)

Desktop Laptop
I7 I7 (I know that not all I7 are the same but I can't recall the exact
8GB 6GB
AMD Nvidea

2 Messages

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72 Points

5 years ago

After yesterday's update of Lightroom CC and CC apps I can really work again.
It works really good.

67 Messages

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950 Points

5 years ago

Any performance improvements are not mentioned by ado be. Just the new slider, as if that more important or time waiting for picture load.

8 Messages

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202 Points

5 years ago

Great, A new slider. If only I could load my images...

1 Message

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80 Points

5 years ago

Well the June 16th cc2015.1 has proved a diaster for me. I had finally, with difficulty, just got version 6.1 running at an acceptable (but not as good as 5.7) speed by using all the recommendations, but now it is virtually unusable again. After 10 minutes use in the Develop module it virtually grinds to a halt. Sliders not responding in real time and each image taking ages to render. Now if I try to go from Lightroom to Photoshop with 'edit in' it tells me it can't open Photoshop as it needs Windows 7 64bit to run? That's hat it is running on!

Checked all the previous recommendations. Disabelled GPU etc. Makes no difference at all. Reloading Lightroom speeds it up for about 10 - 15 minutes and then it slows again.

Windows 7 64bit on PC with i7 cpu, 32 gig ram, SSD for programs & catalog only.

I have had to revert to 5.7, but beginning to think it's time to ditch Adobe completely and buy Capture One. Can't see any reason to pay a subscription for updates that make the programme unusable.

10 Messages

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178 Points

and this is not OS specific issues either, looks to be across the board for both windows and osx. I finally had to devote some time researching thinking it must be me, and i'd obviously missed the memo on settings after upgrading. stupid me jumped in with both feet leaving LR5 all together and moving entire catalogues. now i'm stuck. I really don't want to move to C1, not unless it's a must do. I may have to change workflow until this gets resolved.

82 Messages

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1.3K Points

I think this sluggishness has something to do with the RAM managment and allocation processes within LR

1 Message

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60 Points

5 years ago

I am also a Pro. I tell everybody Lightroom is my workhorse. And how great the program is(was?) But now its a veeery slow and old workhorse. Why creative cloud tells my all the time to upgrade and then I have slower product afterwards. Please ADOBE help us with the Problem.

10 Messages

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178 Points

5 years ago

not sure if Chris Cox is monitoring this thread, or other similar threads, but for those of us who have been with LR for quite a while, it'd be comforting to know that there is an acknowledgement from Adobe that there is an issue, and, that it's being worked out ever how long it takes. Otherwise, i'll have to look for other solutions. I'm basically hampered in conducting business with exporting and publishing issues. I can work "ok" within develop as long as GPU is unselected, but there are obviously real issues facing many different platforms. I'm on a kick arse macbookpro with all the goodies, I can crunch out video with no issues and use a 4 SSD drive raid 0 thunderbolt2, so I know i can still handle still images for years to come. Let's get these things updated either with an acknowledgement, or, an actual update...thanks Adobe!

44 Messages

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672 Points

5 years ago

That's just it, isn't it. Adobe's lack of acknowledgement leaves us all in a lurch. I've just bought Capture One and am trying to move my workflow over that way. I've used LR since it was in beta. I teach LR at two colleges and am responsible for software recommendations for both photography departments. If I don't hear something concrete from Adobe soon we're going to have to purchase Capture One for our school computers. We have CC subscriptions for all the systems, but I'll be forced to re-write the curricula to incorporate CO and leave out LR.

I think Adobe is so focused on mobile apps and adding new features that they simply don't look back - even when they've broken a flagship app like LR.

The directors are telling the developers to work on new things and they simply aren't putting any effort into the complete overhaul of LR that is obviously required. If this were a small problem Adobe would have acknowledged and addressed it. But my guess is that it's too big for them to admit. And so they're putting their fingers into their ears and collectively saying to us 'we can't hear you'.

What I don't understand is the silence on the issue from Kelby's Krew. Where are the industry mouth pieces on this? Have any of you read anything in the industry media?

10 Messages

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178 Points

I had briefly scanned the thread not seeing that Chris had replied to a few of your comments about a month ago. What raises the frustration level is the lack of admission. We see this in every company, ever public figure, every leader, every sports star, etc. etc. I just want for once, one company to stand up and say, we screwed the pooch on this one, and we're gonna make it right. I don't want a rebate, a credit, a coupon code, what I want, is a product that works, and not frickin' updates that are enhancements before the actual repairs are made. It kills me when corporate leadership DOES NOT listen to their product managers and engineers when things aren't working, and ship anyway. Unbelievable.

44 Messages

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672 Points

I agree with you 100%.

67 Messages

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950 Points

Agree

82 Messages

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1.3K Points

Exactly! As I said - Adobe is still lacking social skills :D :D :D Or maybe not?

The core of the issue is that a few of us googled this thread and began whining and complaining.

As long as the top main LR / PS / Adobe Bloggers don't complain enough to bring the attention of the crowds to these particular bugs and issues discussed here Adobe won't make a move.

The average Joe is either not complaining but directly moves to CO (or whatever program that is applicable to his/her workflow), or he/she thinks that it's because of his/her computer configuration and there is no chance that the Adobe almighty has screwed it up.

If you happen to know a widely known, popular or decision leader and blogger. Let him read this thread and write something.

Obviously it's the same as the commercial photography:
20% Photography - 80% Business.

In their case:
20% Development - 80% Marketing

22 Messages

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404 Points

Pareto principle, you are right! https://en.wikipedia.org/wiki/Pareto_... :-)
As you said, Adobe please stop add features and start to optimize LR. Try to get maximum from CUDA and similar technology. A lot of us has integrated GPU and Nvidia GPU, why not try to use both?

Russian developers are able to use graphics cards for cracking wirelless communication between key and vehicle. So Adobe please try to use GPU to speed up graphics operations in LR. I know, you are trying, but it is funny, when I check GPU acceleration and whole development module slow down. This is not the goal...

67 Messages

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950 Points

5 years ago

I am now working on my destop (Acer with I7, 8Mb and only AMD Radion 8570, 2Mb) and performance is acceptble afer the recent upgrade.

Have to check why my laptop (I7) is so significantly slower.

My Q remains, why is viewNX2 (Nikon) so much faster in rendering full size (unedited)

1 Message

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60 Points

5 years ago

Wish I'd found this thread before updated to CC. What a dog. LR is dramatically slower and ponderous compared to 5.x versions, almost unusable.

I have a real problem with Adobe's Cloud. Ostensibly designed to bring to latest features and experience to users, I take that view that it's really driven by Adobe financials. Users are obliged to pay monthly, forever, if they want to use the apps.

Iif those apps are buggy or don't perform, that's too bad. Do you really want the latest software? I don't. 30+ years of using PC's has taught me to never buy the latest of anything. If you want a stable production experience, stick with proven versions until it's safe to move on.

Adobe's approach smooths out their cash flow while forcing unwanted features and problems on users. No thanks!

I canceled CC, convinced Adobe to waive their "early termination fee" (just like the phone companies!), and I'm back to earlier versions. But now my old Acrobat won't install, so I get to spend more hours figuring that out, and maybe re-installing my operating system.

Folks, it's time to consider alternatives. Capture One comes to mind.

I hate the Adobe Cloud. Hate it.

10 Messages

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178 Points

this isn't a "cloud" issue, this is an issue with professional level tools that release, with many, many issues. The "cloud" in terms of functionality, is data storage and access. Very little out there actually runs in "the cloud". The days of my data being locked down on a spinning local drive that's destined to crash any minute, are over, and thank goodness. But I did get into Adobe's SAS model (software as a service) which has nothing to do with cloud computing. The cool thing is, for anyone that's on the 10 bucks a month plan, they can bug out of this thing any time, so Adobe is certainly incented to release features AND functionality, or suffer the loss of revenue streams and ultimately clients. I did price out C1's sas model and it's too expensive for what you get.

44 Messages

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672 Points

Capture one is $15/month subscription and $300 to buy. Not cheap... But less than a camera battery ;).

82 Messages

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1.3K Points

"I did price out C1's sas model and it's too expensive for what you get." - Could you please elaborate a little?

I don't understand what you mean. Really.

5 years ago

Is there anyone from Adobe who actually follows these forums and has the authority to chime in on these major issues?

As a working professional wedding photographer heading into the busiest time of year, I simply can't afford to have these slowdowns in our workflow. Everything from importing, exporting, local adjustments, browsing, cropping, etc is slower than previous versions of LR despite your claims of improved performance as a result of using the GPU.

Unacceptable Adobe. I too am considering other options such as CaptureOne if you guys can't get it together. At the very least be transparent and let your users know what is going on. Clearly there are issues as evident from the comments in the forums yet silence on your end.

Champion

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2.6K Messages

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33.7K Points

5 years ago

Adobe is a publically traded company and will likely not be "transparent" about internal things. Adobe cannot acknowledge LR 6 is slower on your specific computer because they don't have it in house for testing.

I imagine you have the option of using LR 5 if you feel it is faster.

The GPU helps with HiDPI/Retina displays that were horrible with CPU-computed images. It helps less with lower-res displays or can actually be slower. I have the GPU disabled on my several-year-old computer because it is much slower--the video card and the bus-speed are too slow. I can enable or disable the GPU on my less-than-2-year-old system and it is similar so I probably leave it disabled if I'm using PS in addition to LR so PS can have exclusive access to it.

Something must be a bottle-neck on your system that makes LR 6/2015 slower than it is for most people. Adobe doesn't purposely release software that is slower than it's predecessor on their own systems, but that doesn't mean it's faster for every single computer configuration.

Updating video drivers and disabling virus/internet-security software, rearranging what drives have what LR components on them, are things some people have had success with.

If you're on Windows, you can speed things up by setting the main LR process priority to below-normal, which lets some of the background threads have more resources. The way to do that is to create a LR shortcut that looks like this:

C:\Windows\System32\cmd.exe /c start "Adobe Lightroom" /belownormal "C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe"

You will lose the ability to drag-and-drop to the open LR process, so you probably want to make this a second shortcut for LR, and leave your original one for when you're doing D-n-D imports if that is applicable.

44 Messages

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672 Points

Ok, I'm sorry, but that is a ridiculous load of garbage. The slow downs are not isolated. They are not all caused by gpu acceleration. They are easily testable by every single user I have met with. At the two colleges I teach at, both using top of the line Mac gear, the slow downs are immediately evident. On my top of the line PCs at my studio, the slow downs are immediately evident. The issue is not a bottleneck on that guy's computer!!! Come on now, lets be honest here. There are reports on forums the world over bemoaning these very real problems. And your ridiculous notion that a publicly traded company can't acknowledge a major product failure simply holds no water in the real world.

Champion

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2.6K Messages

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33.7K Points

Somehow my computer runs LR 6 just fine. I do have all my photos and catalog on a USB3-attached drive on Windows 8.1 on a Dell computer built Dec 2013, so it's possible something related to I/O gets in the way of other operations on computers with SSDs or cached hard-drives that have faster I/O and on my computer the I/O is slow enough that it doesn't get in the way.

8 Messages

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202 Points

Sorry Steve, can't agree with you. This slowdown doesn't happen on LR 5.7 on the exact same system, move to CC and it's a sloth. That's not easy to just dismiss as a hardware issue.

Champion

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2.6K Messages

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33.7K Points

The sloth has not visited my system, then.

5 Messages

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182 Points

...way above you'll see I bought a new system. 32gigs of RAM and the rest to go with it. This is not just running slow. I never see the problems until I really tax LR. I mean about 40+ layers back in from PS. CRASH, flashing screen, missing or loosing edits. Like I said the system was bought NEW just to edit with. Plus two 30" NEC monitors. Been working with Adobe since the 90's. I loaded 5.7 and worked my cat. like normal and then converted to 6. Thought it was working great until I really started pushing it. Back and forth to PS and OnOne. LR on a sep internal drive. OS on SD. Fast fast fast. But maybe that is why I don't see the problems until I really push it. I do not work with a bunch of images but really edit on each prime image. I teach and storm chase with a bunch of photogs and many of the people are having problems BUT they all like myself just keep saying....I'll wait till they get it fixed. We keep using 5.7. But they are the ones that are also pushing the system. Also I've talked to people that have been with Tech support and they have begrudgingly admitted that there is a problem and there was not a fix for now. I never could find out was "it" was. So to put it simply....there is a problem. I should be able to buy a new machine and make it go with out a problem or any "fixes". I've checked everything and I can't find a hint of a conflict. Endless days of making sure no conflicts. Reinstalling. Going into reg and looking for old files. NOTHING! and nothing Adobe can find. Remember a NEW machine. They have been on my machine. I'll stick with 5.7 as it is smoking fast with this new machine and NEVER crashes. NEVER!!!!!! ....even on my old machine that this one replaced. BTW...it does have many of the same problems on my older WIN 7 64bit Laptop (16 gigs) that also runs 5.x perfectly. BTW....GPU on off....no difference.

For me the answer is to leave what has been done with LR6 (CC) Start a new in 5.7 and will import into 6 when it is up and running for sure.

7 Messages

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140 Points

5 years ago

I work with a i7@3.4GHz, 16GB Ram, SSD and GTX960 4GB. My camera is a Nikon D800, so the files are pretty big. But Lightroom 6 is horribly slow when I edit a photo. Example: I drag the exposureslider and the changes appear two seconds later, which is extremely annoying. This way, you can't quickly make small adjustments.

Working with Lightroom becomes more and more annoying.

82 Messages

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1.3K Points

The "good solution" was for the last sentence, with which I agree to full extend.

1 Message

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62 Points

5 years ago

I'll add my voice to this chorus.

I am going to try going back to 5.7.

The extra features on 6 are not worth the hassle.

1 Message

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60 Points

5 years ago

I, too, will add my voice. I'm in the midst of exporting 1000's of jpgs for a set of children's dance recitals (actually, 25 different recitals across 2 days - post was a bear) and LRCC 2015 is a real pig. Just starting up one export of 75 jpgs pretty much freezes the UI. Trying to start a second or third export as I once did is a joke.

My system is a new Mac Pro (late 2013) with a 6-core Xeon E5 and 64GB of RAM, with an AMD FirePro D500 driving an NEC Multisync PA272W. My external drive (where all my images are kept) is a 4TB RAID 0 thunderbolt. The internal HD is a 1TB SSD. That's where the LR catalog and previews are kept. So, there h'aint nuthin' wrong with my hardware. I used to process exports 5x faster on my old 2010 iMac with LR3 and LR4.

No other memory hogs are running (for example, Photoshop). In fact, I did a clean reboot before starting to export any jpgs, just to be sure a max amount of CPU and memory would be available.

Please, Adobe, fix the export performance issues!

Sigh.