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5 Messages

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130 Points

Fri, Jul 4, 2014 1:44 PM

Lightroom 5.5 crashes when rating pictures.

Couple of days ago my lightroom started to crash when I was reviewing pictures and making ratings. It crashes every 3-4 hundred photos.

I was very surprised as I'm doing ratings quite a lot recently and did not have such a problem. One day was all right, the second - crashes. Answering obvious question, I did not change anything in my system - didn't install or uninstall, add or whatever. Nothing. And here is the best part. I've read on adobe, that I should replace "ui.dll" file within lightroom program files folder, which is responsible for the problem. I did. And the problem was gone. So I've worked for some time and hibernate the system. Next morning, I couldn't start lightroom! It was crashing immediately! Nothing helped, but uninstall, clear everything and install back.

So what should I do? Lightroom still crashes when rating and I don't want to switch this ui.dll because I don't have a time to make another reinstall.

Responses

1 Message

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60 Points

6 years ago

Yups. same here. though my lightroom does come back once I launch it again but it is freakin annoying that it is not working after this latest upgrade.

Not only does it break the flow while working when it crashes it just shouldn't be crashing at all.

Now I wish I hadn't upgraded . UGH

9 Messages

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184 Points

6 years ago

I have the impression this happens when the image is still loading

5 Messages

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130 Points

6 years ago

It's good to know, that I'm not the only one... But it would be even better if there was a solution for this problem.

Adobe Administrator

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780 Messages

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16.7K Points

6 years ago

Sorry for the crashes, Which OS are you folks using?

5 Messages

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130 Points

6 years ago

Windows 8 64-bit

9 Messages

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184 Points

6 years ago

Win 8.1 64bit

2 Messages

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70 Points

6 years ago

I am also suffering by this crash problem. From lightroom v2 to 5.5, I never had this kind of crash problem but now it is painful.
I use flag functions a lot to mark pictures to keep or delete. My lightroom crashes more than 10 times in last one hour. I really need fix of it!
I am using Windows 7 64 bit. The error message includes "ui.dll" file.

Adobe Administrator

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780 Messages

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16.7K Points

6 years ago

This should be fixed in the Lightroom 5.6 update. Have any of you tested with the 5.6 update?

2 Messages

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70 Points

6 years ago

It seems like fixed by 5.6. Now I can continue my work over few hours without crash. Thanks for make it happen.

5 Messages

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130 Points

6 years ago

No crashes after upgrade to 5.6. Thanks.

1 Message

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60 Points

6 years ago

I am getting these crashes in 5.71. Tried the ui.dll fix and LR will not start up.