eric_au_5126740's profile

2 Messages


82 Points

Sun, Jan 13, 2013 9:28 AM

Lightroom: 4.3 incompatible w/ Samsung S3, LR will crash and exit automatically

LR4.2 and LR4.3 (64bit) both crash when trying to import photos while my samsung galaxy s3 is connected via a USB cable. if the S3 is connected prior to LR turns on, it simply won't even open. I'm using Windows 7.

This conversation has been merged. Please refer the main conversation:

Lightroom: LR 4 import crashes when a Android Samsung Galaxy Tab 10.1 is connected.




704 Messages


8.5K Points

8 y ago

If you dig around for "Windows Reliability" you can find the crash log. Almost certainly, it is a driver issue from when Lr tries to access the device. For now, you should just import the photos from the filesystem instead of directly off the device.

I believe there is a way to ignore certain devices, but I can't check right now. Maybe someone else can confirm this?