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18 Messages

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872 Points

Sat, Dec 10, 2016 4:32 PM

Solved

Lightroom 2015.8: Cannot access Auto Import Settings from File menu

After installing 2015.8, I can no longer access Auto Import Settings from the File menu.  Is this a new bug?

Responses

1 Message

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60 Points

4 years ago

Also getting same message problem.  I have W10.  When I click on "auto import settings", I'm getting the message:  Unexpected error performing command: ?:0: attempt to index a nil value.

3 Messages

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100 Points

Please add me to the above list in not being able to access autoimport.

9 Messages

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164 Points

4 years ago

I am experiencing this issue, with a slight difference I haven't seen noted.

I can't access the auto-import settings dialog (when menu item is selected, nothing happens).

I can enable/disable auto-import from the menu.

Auto import starts and imports a few images from my old defined auto-import folder, but only some of the images successfully import. After importing a handful of images, import seemingly stops or hangs. The import Library is still named "Current Import" (not "Previous Import") so it seems like Lightroom is still trying to import, but it doesn't complete. 

Mac OS 10.11.6
Lightroom CC 2015.8 build 1099473

1 Message

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60 Points

4 years ago

I have the same problem. Running Win 10 64-bit. When selecting "Auto Import Settings..." getting error message: Unexpected error performing command: ?:0: attempt to index a nil value. This occurs In my "Working Catalog" (call it Catalog A).

WORKAROUND
I noticed my other, "Storage" Catalog (call it Catalog B) does not have this error. As a work around, I created a new LR catalog from Catalog A using the LR File > Export as Catalog function. The error went away in the newly created (exported) Catalog.

I am now able to configure my "Auto Import Settings..." again while retaining all the image Previews, custom Collections, disk drive locations that existed in my original Catalog A.

Adobe Administrator

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9.2K Messages

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127.7K Points

An interesting work-around, Ted.  I will add that information to the report. 
Adobe Photography Products

Quality Engineering - Customer Advocacy

1 Message

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62 Points

It worked for me until I opened auto import settings again. Then I got the error message Unexpected error performing command: ?:0: attempt to index a nil value also for the new catalog. I'm using custom file naming: YYYYMMDD_HHMMSS-Image sequence #00001, so perhaps 2015.8 doesn't like something in it.

2 Messages

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72 Points

4 years ago

any new information?  i spent very frustrating day with adobe support - nothing.

1 Message

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62 Points

4 years ago

I'm having the same problem. Mac 10.11.6, Lightroom CC 6.8. Auto Import is working but can't open Auto Import Settings dialog box. Nothing happens, not even an error message.

6 Messages

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156 Points

4 years ago

I'm on Mac 10.11.6 running LR 2015.8 release. Same thing happens. I shoot tethered almost every day and cannot access the Import Settings. Each new capture gets picked up from the watch folder and deposited into the job folder from January 18, the last day Import Settings worked for me. It comes in with the keywords, file naming and metadata preset from that Jan 18 job. At the end of the job I rewrite the keywords, rename the files and drag them into a new, manually named job folder. It's a real pain and I hope it gets resolved soon. I'm happy to learn from this thread that it seems to be getting some attention. Thank you Victoria.

4 Messages

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144 Points

4 years ago

I have the same problem, last version of Lightroom on Windows10. And it is auto-importing renaming files with wrong suffixs... :(

3 Messages

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154 Points

4 years ago

2 months and still no fix! Come on Adobe!!

3 Messages

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132 Points

4 years ago

I agree... very frustrating. It can't be that hard to fix.

42 Messages

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954 Points

4 years ago

My guess is they have a fix but they are just waiting to issue an update to fix this and many other current issues at the same time.

6 Messages

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156 Points

If they have a fix we need them to release it. This is really frustrating.

6 Messages

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156 Points

4 years ago

Naveen, Oscar, I couldn't agree more. I am out there on locations slogging it out literally every week day and this bug is a major impediment to my work flow. Come on Adobe. Get your app together so we can maintain our productivity.

13 Messages

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276 Points

4 years ago

Me too! What's most galling: I got the watched folder working perfectly this morning, saw the 6.8 upgrade offered at lunchtime, upgraded, and the whole thing is stuffed this afternoon! I am going to try a return to a recent restore point before de-installing/re-installing altogether but c'mon Adobe! Where's the patch?!

2 Messages

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70 Points

4 years ago

Me too! I'm having the same problem. Please fix.

21 Messages

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320 Points

4 years ago

I am having the same problem - any sign of a fix?

2 Messages

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70 Points

4 years ago

Same issue in 10.12.3. I can get the auto import settings... window to open in a new catalog once but if I try to reopen it to switch destinations I cannot access the window. I tried resetting the preferences and now I can't even enable auto import and the settings window will not appear. This is a MAJOR problem for me.  When is the fix coming!

2 Messages

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70 Points

I reverted back to the previous update (6.7,2015.7) and everything is working properly.