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bob_fields_7508387's profile

18 Messages

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872 Points

Sat, Dec 10, 2016 4:32 PM

Solved

Lightroom 2015.8: Cannot access Auto Import Settings from File menu

After installing 2015.8, I can no longer access Auto Import Settings from the File menu.  Is this a new bug?

Responses

2 Messages

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70 Points

4 years ago

Same here. Lightroom 2015.9, Mac Sierra 10.12.3. Previously, the auto import didn't work at all. Now it works but I can't access the settings. Really frustrating.

10 Messages

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182 Points

4 years ago

Same for me. Updated to 2015.9. Seemed to work -- even on an old catalog. But last night created a new catalog for a shoot today; could set up Auto Import settings. However, this morning, could NOT access those settings!! I share the frustration of so many others. Makes one question how Adobe could ''break'' this functionality...and we pay monthlies!! So, it's back to using prior version--again!!

Also, has this now also been opened as a bug under the latest version so it doesn't fall by the wayside??

Champion

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5.6K Messages

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98.3K Points

Yes, according to employee Rikk Flohr: https://feedback.photoshop.com/photoshop_family/topics/cannot-access-auto-import-settings-form-file-...

The status of this topic remains "Acknowledged" (not "Solved").

1 Message

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60 Points

4 years ago

Same problem on windows 8.1

1 Message

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96 Points

4 years ago

Same problem for me.  LR 2015.9 and macOS Sierra 10.12.3

1 Message

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60 Points

4 years ago

Same problem with LR 2015.9 under Win10

Adobe Administrator

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15.9K Messages

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295.3K Points

4 years ago

Hi guys, I'm looking for a 5-10 folks who are affected by this issue to vet a beta release with a fix for this issue. Please reply if you're interested and I will send you an invite via email. Thanks!

Sr. Product Manager, Adobe Digital Imaging

11 Messages

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170 Points

Yes happy to.

Regards

Steve

Adobe Administrator

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15.9K Messages

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295.3K Points

Thanks. Note: You don't have to post your email address.

Sr. Product Manager, Adobe Digital Imaging

9 Messages

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208 Points

I have already sent my database to you, so you might already have tested my issue. Will be happy to test the beta, if it makes sense from your side.

11 Messages

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170 Points

My profile one doesn't work though. I am trying to update it  now lol. :)

9 Messages

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164 Points

I'm still having the issue with my catalog and I'd be happy to beta test. 

2 Messages

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90 Points

I'd be happy to.

Adobe Administrator

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15.9K Messages

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295.3K Points

Thanks. Invites sent.

Sr. Product Manager, Adobe Digital Imaging

9 Messages

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208 Points

Struggling a bit with the installation of the beta:

it doesn't allow to install as an update over 2015.9, it rather asks to uninstall this version first.

I am not so happy to uninstall my running system. So I went to another computer (without any LR). 
Here I failed, too, as the installation of the beta doesn't allow to install as a test version (=test period). Registration dialog pops up, even if I select "Test period" at the beginning of the install.  As I have regularily registered two LR computers (which I don't want to uninstall), I couldn't install the beta on the test-computer either.

Would be more comfortable, if I was allowed to install it as temporary test version, or as a 3rd licence on my account, or install it as an update over my running environment.

Can you help?

3 Messages

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80 Points

I'll try the beta if you still need people. I'm on MacOS

6 Messages

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164 Points

@Harald Schnitzler,

Hi, Yes you are quite correct there seems to be some licensing restriction in place on this.

To be honest I just uninstalled my 2015.9 install and replaced it with the beta. the prefs for the catalogue remain as were but the LR ones were replaced but this is not a big issue for me and I think it did offer the option to keep these when I removed 2015.9 from the CC application uninstall.

Sorry I can't think of a way round your issue at present but am surprised that you could not install as a trial period version on that clean machine.

As part of the beta agreement says we are not allowed to specifically comment  on our experience with betas I can say more.

All the best and sorry I can not be more helpful to you.

Steve

Champion

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6.3K Messages

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108K Points

To have to run the beta, you have to uninstall and then install the beta. It's just the way the installer works. Patch updaters don't get done until the public release. Your catalog and preferences and everything else should remain as normal.

At this stage in the release cycle, these betas are pretty stable (like RC's.), so you'd be pretty safe to try it on your main machine. If you want to go back to the shipping version, then you uninstall and reinstall shipping version again, but TBH, I wouldn't bother. I run the mid-cycle beta builds as my main working build all the time. It can mess up the CC app's understanding of whether there's a new update available, but uninstall/reinstall usually does the trick.

If you've maxed out your CC installs, just sign out (under help menu) on one of the other machines and sign in on the test one. When you've tested, just sign out and sign back in on the other again.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

6 Messages

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164 Points

I was just editing my post - but it timed out - to add..

Have you tried signing out of one of the two main machines from the CC applications side menu then installing the beta on the clean machine by signing in? You might need to install the Creative Cloud Application first though, however it should offer the sign in page when you install beta. I know this method works but that's all I am prepared to admit :)

Further I can confirm what Victoria says.. 

Best regards

Steve

9 Messages

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208 Points

Thanks Victoria and Steve,
finally I managed to temporary install and test on the clean machine (needed to signing but not to sign out anywhere), will now go to the regular machine and uninstall 6.9.
Will stop here, and continue in the adobeprerelease forum.

6 Messages

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164 Points

Great - glad you got it sorted out Harald.

2 Messages

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116 Points

4 years ago

This reply was created from a merged topic originally titled After installing 2015.9 - I can no longer access Auto Import Settings from the Fi....

Unexpected error performing command: ?:0: attempt to index a nil value

2 Messages

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74 Points

4 years ago

I am also having this problem. Windows 7 Pro SP1 (work computer) and Lightroom CC 2015.9 build 1106920.

1 Message

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60 Points

4 years ago

I'm having this problem as well on a new install of Windows 10.  Lightroom CC 2015.9.  I am manually importing my photos while this bug is being addressed.  Manual imports to my Auto Imported Photos folder are working fine.  That's my workaround for the moment.

7 Messages

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202 Points

4 years ago

Me too.
Mac OS 10.12.4 // LR CC 2015.9

1 Message

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60 Points

4 years ago

Me too.
Windows 10 // LR CC 2015.9

10 Messages

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182 Points

4 years ago

Finally!!!! Works!!! Win 10

6 Messages

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142 Points

4 years ago

with 6.10 allready fixed for me - thanks :-)

6 Messages

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156 Points

4 years ago

We've been road testing for over a week now and no glitches. Thank you very much for addressing and solving the issue. Much appreciated.

1 Message

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60 Points

4 years ago

Hello! I download some fotos in the program by flesh-card. My foto were converted in 1 document and it isn't open now. It doesn't anyone file extension. What do I do? Thank you.