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604 Messages

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12.3K Points

Mon, Jun 13, 2016 11:39 AM

Lightroom 2015.6 Extremely Slow

I am not sure if this is the best place to post this but I am extremely frustrated! This version is extremely slower than the previous version, which in turn was slower than the one before it. Moving from one image to the next, takes at least 5seconds and adjusting any slider causes Lightroom to freeze, with the lovely "circle of death" reminding me that it's thinking and I should not perform any actions, for 2 seconds or so. I am a very tolerant person but feel like I've had it now! It feels like I am falling out of love with a craft that I once was excited about because editing, which is a very important part of the process, doesn't work. And instead of improving, Lightroom has quickly gotten worse over time! It has taken me 2 and a half days to edit 450 photos, and there's a few more to do but Lightroom has now CRASHED hence my angst here! I have a couple jobs more to edit and I am in a position where I am not seeking after more work because of a backlog of jobs to edit. This is really costing me and I am very angry because I just want to get on with my work. Yes I have a decent system, yes I have plenty of RAM, yes I have a SSD installed. ADOBE, please please please, I just want to edit and enjoy it.

Responses

3 Messages

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106 Points

5 years ago

Minimizing, Restarting, Resetting, Rebooting, Uninstall, Reinstall, Turning this off, Turning that on, What is your system info, what CPU do you have, are you MAC or Windows.  

I don’t get it! This should work correctly right out of the gate! 

Maybe I missed it but has Adobe even acknowledged there is a problem with this latest update and are they working on a solution?

 Or are they going to tell us to dial this toll free number: 1-800-WHA-AAAA!

87 Messages

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1.6K Points

Nope. Not acknowledged from Adobe. As always.

604 Messages

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12.3K Points

Trust us - we feel your pain @megohms

6 Messages

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174 Points

Way too long for Adobe to have not acknowledged the pain everyone is having with 2015.6. I've gone back to 2015.5.1 and all is ok again

3 Messages

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172 Points

5 years ago

This reply was created from a merged topic originally titled Is anyone else haing issues with lightroom running much slower after the recent u....

Is anyone else haing issues with lightroom running much slower after the recent update? Have cleared cache, optimized catalog, defragmented drives, and move scratch to different drive. Still running slow 2-3 sec delay between image switch (import with 1:1) and selecting tools had about a 2 sec delay.

3 Messages

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106 Points

Die Hard........Lightroom!

3 Messages

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106 Points

57 Messages

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1.2K Points

5 years ago

@Simon
This has nothing to do with cloning. Not a thing.  I gave up on cloning anything but the odd dust spot a long time ago.  Just reduces lightroom to a crawl.  Also my workflow has the detail and noise adjustments off until just before export.

To hear there wont be a quick fix is dismal.  At the moment there are people willing to help, but if days go by with no response I for one will revert to a previous version, or try to find an alternative (and if I go there then I may as well ditch the whole suite).

So here we are. What do you need to know? Would screen-captures be helpful? 

13 Messages

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288 Points

Yeah it seems like I've had to adjust my workflow after each significant release of LR to keep working until a patch release becomes available to address performance issues. I'm now actually at a point where all I pretty much do in LR now is cull images, rate them, etc. and VERY basic tone adjustments and everything else I have to do in PS. Such a shame because they keep enhancing LR and adding cool features but I can't use them and still stay productive (or keep my sanity).

150 Messages

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2.9K Points

have you thought using capture one?

13 Messages

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288 Points

Yes, definitely. I've been wanting to try it out for a while now because I've heard it's much better at tethering (at least for Sony cameras) than LR but the thought of switching over is daunting because I've spent so much time perfecting my workflow using LR but it's getting to a point where I might not have a choice.

Employee

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1.7K Messages

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32.4K Points

@Gethin
Thank you. A screen record of what you do in Lightroom that slows you down would be helpful. Description of your system setup is helpful (i.e. Lightroom Help>System Info...). 

Principal Scientist, Adobe Lightroom

57 Messages

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1.2K Points

Hi Simon, yes did that, Its up there ^ :)
I will do screen cap soon

1 Message

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82 Points

5 years ago

Have the same problems here. If i use LR nothing works on my mac anymore. I noticed it as i used the healing brush tool in PS (which is slower even). LR + Healing Brush in PS = Mac freeze. After that i looked at the activity monitor and saw this huge CPU usage of LR.
Everytime since the last 3 years Adobe updated LR or PS some big issues occur.

26 Messages

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350 Points

5 years ago

Hello

If you like Lightroom History, then I have just found out that Capture One does not have a history, but seems to have all other major Lightroom features. You can also subscribe for 3 months at a time, for an extended trial.

MDE

13 Messages

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288 Points

That's a bummer.  I definitely use the history quite a bit.  Does it have an integration with external editors like Photoshop.  I definitely like that integration between LR and PS where I can just choose Edit and it opens up in PS and then upon Save/Close it comes right back into LR for final touches and export.  I'll have to give Capture One a trial run and see how it works.  Thanks for the info!

26 Messages

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350 Points

Hello

It will open stuff in Photoshop but does not return back.Also not having a history, might give a bit of a clue as to why it works so efficiently.

The way it does clones and adjustments as separately listed layers, is exactly how Lightroom should work.

It does look like a very capable programme. I have only looked at Youtube videos. I have downloaded Capture One, but am wary of installing stuff, till I know more.

MDE

82 Messages

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1.3K Points

C1 has sharper rendering of RAW files as well. Why and how - don't know.

62 Messages

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1.1K Points

5 years ago

Lightroom 6.6 standalone.  Kept getting slower and slower.  Weird things started happening, like progress bar not clearing from the screen after the process (HDR merge) finished (posted about that in new thread this morning) and telling me I had two Lightroom processes going at the same time (but I didn't).

Just tried to print something from a web page in Firefox and got the message that there was not enough memory to print.  First time I've ever encountered that!  Closed Lightroom and it printed fine.

5 Messages

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114 Points

5 years ago

I can't help wondering, if we, the users of this forum are just a small unlucky percentage of a lot of satisfied users?

Is anyone not having these slowness issues in LR 6.6?
Or do you know someone, for who its running smoothly?

13 Messages

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380 Points

I'm not having issues and it runs smoothly.  I have a 3 year old "gamer" laptop with 16GB, i7, GPU and SSD.  Lightroom CC 2015.6.

26 Messages

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350 Points

Hello

I have said this before, but I do think that if you run previews of 1920x1200 or smaller, you will have few problems. I have a six year old 16gb, quad core with SSD and my system is OK.

I have a very strong sense that the people who are having the most problems are running new and very expensive 4k and 5k screens. The file sizes for these place a great burden on Lightroom. The number of pixels has quadrupled and has a effect on the CPU and the History. It is also very possible that Lightroom has a serious  underlying problem, which is highlighted by the more up to date computer systems.

MDE

87 Messages

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1.6K Points

Hmmm. But why is everything fine with 2015.5.1 and not with 2015.6?
I doubt that everyone upgraded their Screens the same time they updated to 2015.6.

So it is very obvious, that 2015.6 is the undoubtful source of Troubles and nothing else. Because 2015.5.1 is working.

137 Messages

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2K Points

I can't say I have huge performance problems, but definitely it feels actions are slower, especially once you start to use the heal tool. Mouse becomes slower, so does image refresh when you switch images. I'm still on 1920x1200, on a very good system with SSD and 24 GB RAM.

26 Messages

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350 Points

Hello

A few days ago I reinstalled Lightroom 6 and then 6.5 and back to 6.6.

There are small differences, but I felt that the differences were minimal.

What I did notice is that complex clones re produced using 6.6 has some artefacts that were not there when 6.5 was used.

The Clone tool has the largest effect and I use it a lot on some images, which are slow. Unless one does some semi rigourous tests, all we rely on is our memory, which can be faulty. I suggest if one really wants to prove that 6.6 is really slower, that a test catalogue be created with 100 images, and Lightroom 6.6 run to create 100 1920x1200 preview images. Time how long this takes. On my system this takes about 4-5 sec per image. Revert to an earlier Lightroom and re-run the tests. That way at least there is a reasonably valid comparison.

Tedious I know, but the best way to make an informed judgement.

MDE

137 Messages

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2K Points

once you're on CC, it's not obvious to roll back ...

87 Messages

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1.6K Points

No Problem with CC. You can rollback within 10 minutes.

The Files for 6 and CC are the same.

Employee

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1.7K Messages

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32.4K Points

To rollback to earlier version of Lightroom 6.x from 6.6, uninstall Lightroom 6.6, goto https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html, download and install Lightroom 6 (or CC 2015), download and install the specific dot release patch.

Principal Scientist, Adobe Lightroom

87 Messages

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1.6K Points

26 Messages

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350 Points

Hello Simon

6 days ago I posted 3 Sys infos, which indicate that Lightroom seems to use virtual memory, rather than real memory.

"These are the numbers at the start

Built-in memory: 16374.1 MB
Real memory available to Lightroom: 16374.1 MB
Real memory used by Lightroom: 962.8 MB (5.8%)
Virtual memory used by Lightroom: 970.9 MB
Memory cache size: 839.8 MB

These are the numbers at the end.

Built-in memory: 16374.1 MB
Real memory available to Lightroom: 16374.1 MB
Real memory used by Lightroom: 4240.0 MB (25.8%)
Virtual memory used by Lightroom: 4835.0 MB
Memory cache size: 2605.7 MB

Lightroom is using more virtual memory than real memory.

After 5 mins rest

Built-in memory: 16374.1 MB
Real memory available to Lightroom: 16374.1 MB
Real memory used by Lightroom: 2739.9 MB (16.7%)
Virtual memory used by Lightroom: 2901.0 MB
Memory cache size: 0.0 MB"

What kind of memory are the virtual memory and memory cache?

Is there some sort of limit on how much real memory Lightroom can use?

MDE

26 Messages

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350 Points

Hello

OK here are some numbers for my system

Home built i7 Quadcore 870 2.93gHz 16gb ram Samsung 850 SSD.

AMD HD 5450 video System is 6 years old

100 images on a normal hard drive.

 Made a new catalogue.

Time to make 100 1920x1200 previews

Adjusted 1 image exposure, curves, lens correction profile, detail, noise and calibration. Applied to all thumbnails.

Clicked on  images at 100% zoom, timed redraw

Made 6 Random clones 100, 43,100, zoomed 100% and panned randomly timed redraw

Results

Lightroom 6

Preview build time 7m 40s

Apply correction to thumbnails, instant

Clicked zoom 100% redraw 5s average

6 random clones 100% random panning, redraw within a sec, panning smooth

Lightroom 6.3

Preview Build time 7m20s

Apply correction to thumbnails, instant

Clicked zoom 100% redraw 5s average

6 random clones 100% random panning, redraw within a sec, panning smooth

Lightroom 6.6

Preview Build time 7m50s

Apply correction to thumbnails, instant

Clicked zoom 100% redraw 6s average, sometimes would not respond to clicking on another image.

6 random clones 100% random panning, redraw within a sec, panning smooth, just sometimes would go notchy.

I conclude that on my system, there is not much in it, but Lightroom 6.6 is a mite less responsive, than previous versions.

MDE




Employee

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1.7K Messages

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32.4K Points

Thanks Mike for you data point. For your system configuration, I don't expect the other performance improvement that we made in Lr CC 2015.6/6.6, such as the improved walking photos performance in develop (which does use a little bit more RAM, but your 16GB of RAM is fine), would adversely affect you.

Your "zoom into 100%" test is in the library module or the develop?

On your virtual memory usage question, Lightroom could use up-to 50% of the total RAM for image processing (heavy lifting part). We're investing Lightroom's other use of the memory (for the UI and glue code etc).

Principal Scientist, Adobe Lightroom

26 Messages

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350 Points

Hello Simon

All tests are in Develop, I only go to Library for import and changing folders.

For import, I always copy files to a folder on the hard drive and then import into Lightroom, so Preview building starts when the import button is pressed.

Is cache memory SSD memory or real ram?

MDE


57 Messages

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1.2K Points

Zoom in to 100% can take 15+ seconds on my system.  (i7 5820 @3.8 Ghz, 64 gb ram, gtx970 (not used)  4gb, raid 5 HDD, cat on NVME ssd, ssd system drive)

15 Messages

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434 Points

5 years ago

my guess is this code base for adobe has ran its course and this is the best it can do till they move to a new base, it will be shitty .i also think they have started the to work on the next generation of their codebase but when we get it, i don't know. as of right now lr is inadequate to handle today's cameras which keep getting bigger sensors. i think its time to move on and find alternatives, i will take a look @ aftershot pro and capture one, though i hate to learn another tool but there is no choice.

150 Messages

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2.9K Points

5 years ago

Capture one is amazing in terms of raw processing by far superior to lightroom. The only issue i have with it is that my work flow has been built around lightroom in the last 8 years and I can't get my head around doing the switch. C1 has progressed allot in the last 2 years and if i had to start today I won't think twice. If your workflow is pretty straight forward and you dont use too many plugins you may want to give C1 a go.

12 Messages

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170 Points

Assaf, does Capture 1 have a skin smoother and all that goes along with making a model's face eyes, and skin look good, or, I should say, better than it actually is?
Thanks!

26 Messages

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350 Points

Hello

If you like the History in Lightroom, then as far as I know Capture One does not keepa History

MDE


12 Messages

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170 Points

5 years ago

Before I had a computer crash, I was using LR5 with no problems.  As soon as I get my computer back I had full intentions of upgrading to 6.6, but after reading all of these problems with 6.6 I'm having a major 're-thinking' of upgrading.  The main reason that I wanted the newer version was because of the new 'HAZE' feature.  I'm now wondering if it's even worth all that you people are going thru.
Just one question:  would any of you consider going back to 5 or are you happy with 6.5?
Thanks so much for your consideration.

87 Messages

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1.6K Points

The Haze-feature is not available at 6. Only at CC.
But... Someone with CC can make you presets with several Haze-settings. That ones you can use then on 6.

12 Messages

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170 Points

Stefan, well, what a shocker.  I thought the haze came with any version of 6.  Thanks so much for informing me.  Since I  don't have that feature to look forward to, I see no need in leaving 5.  I cannot tell you how much I appreciate you informing me of this; you're a great help and have solved a major decision for me.

Have a great holiday!

12 Messages

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170 Points

What in the heck is going on with Adobe?  As I said before the reason I was upgrading was to get the new HAZE feature.  Now, I learn it's only available thru CC.  How fair is that?  That was really the ONLY seemingly important upgrade in 6. 
All of you people who clearly know programs and computers well, I extend a sincere thank you for your knowledge and willingness to share.  If I had gone to the expense and trouble to upgrade and then to realize there was no HAZE feature which was heavily advertised when 6 was first released, I'd have been PO'd and I don't like having strong negative emotions.  I have had PSP for years and never had this type problem.  Of course, it cannot compare to LR when Adobe is on top of things and allows LR to work properly which seems to have become rare.
but it works.

Adobe Administrator

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9.1K Messages

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127.2K Points

Gordon, if it has been less than 30 days, you can request a refund of LR 6.x and then subscribe to Lightroom CC2015 and you will get the Dehaze slider and other features that are part of the Creative Cloud version. 
Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

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190 Points

Fair statement regarding 6.0 and not getting haze but honestly if you're not taking advantage of CC then you're missing out. The industry as a whole is moving to a subscription model and their will only be features available through the subscription model. I imagine that adobe will not release any further stand alone products in the near future. And at $10 a month for any and all upgrades for PS and LR it's a heck of a lot cheaper tha. Upgrading yearly or even every 2 years.

Thad just my two cents.

13 Messages

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380 Points

5 years ago

Gordon,

I'm following this topic because I'm interested, not because I am having trouble.  On the contrary, I am one of the thousands (or more) that are not having trouble with slowness.  (I'm on a Windows 10 computer.)  I have sympathy and concern with the hundreds (?) that are having slowness trouble and those trying to fix it.  

Keep LR5.  Try 6.6 or the CC.  My bet is that it will work fine.  If not, get a refund and fall back to LR5.  Note that fewer are having trouble with 6.5.  Some say they are continuing to use that.  Also, be aware that improvements in the Haze tools have come with the CC updates that have not come with the 6.x updates.

Bill

12 Messages

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170 Points

5 years ago

William, thanks so much for your kindness in taking the time to not only reply but to give some little hints as to what to do,  Not that it matters, but before the crash, I, also, was on W10.
I  cannot do anything until I get back my computer and praying I have some data left on it.  Since I'm a photographer, it's the pics or the lack thereof that concern me the most. 
Have a great 4th!

51 Messages

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1.7K Points

5 years ago

Not that it should take this to make it work, but I have recently discovered that if you make Lightroom actually use the Smart Previews everything is MUCH faster.  You sort of have to hack Lightroom to make it work, but I have found it to increase the speed of everything by about 4x.  Here is how to hack Lightroom to make it work:

1) Import your photos, make sure to check the box "Build Smart Previews".  Yes, this is going to make a process that is already more slow than it should be take even longer, but it will reduce frustration later.
2) Go to the file system on your computer (Windows Explorer on Windows, Finder in macOS), and rename the folder where the original files are located.  This is a temporary thing so I just add the word "temp" on the end of the folder name.
3) Now Lightroom doesn't know where to find the original files and is forced to use the Smart Previews instead!  You will notice that just under the Histogram it now says "Smart Preview" alone instead of "Original + Smart Preview".  With Lightroom using the Smart Preview that is significantly smaller in file size than the original (at least with RAW files) all of the sliders and tools work significantly faster.  
4)  Do your culling and a lot of editing at much faster speeds (like 4x faster!)
5)  If you need to roundtrip a photo into Photoshop and/or export, go back out to the file system (Windows Explorer or Finder) and change the name back to what Lightroom is expecting.

Adobe, would love to see a checkbox somewhere to have Develop use the Smart Preview instead of the Original even though it is available for everything it can so that I don't have to do the folder rename hack.

13 Messages

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288 Points

Yeah it would be very nice to see an option built into LR to allow the end-user the choice to use Smart Previews rather than it determining when they should be used for us. I think it's a design flaw to assume the only time we'd ever want to use Smart Previews is when the original files are inaccessible because they're on a disconnected external drive. It's a significant performance boost using the SP's and should be up to the user to decide when to use them. I realize there are some limitations when using them, but for the vast majority of the time, I could easily get by using them and my workflow would be incredibly faster. I would definitely use them after every patch upgrade Adobe releases for the product. :)

446 Messages

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6.6K Points

But if you use Smart Previews for your culling, the original files don't get deleted, do they?


Bob frost

51 Messages

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1.7K Points

If you delete them with only Smart Previews, you are right, the photos won't be deleted from your hard drive.  They will only be removed from the catalog.  So, instead just mark those that you want to delete as rejected (use the "x" key).  Then when you are done culling, maybe even done doing most of your edits, rename the folder back to the original name where Lightroom is expecting them to be and filter down to those that have been flagged as rejected to select and delete them.

More work for sure, which is why I think Adobe should add a checkbox to preferences where Smart Previews will be used over the original files for culling and editing, only switching to the originals for those few functions where they are needed like deleting photos or round-tripping to Photoshop.

82 Messages

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1.3K Points

Currently culling using the FastRAW Viewer. So much faster and better. ;-) And cheaper. And more flexible. They already display the Canon 5D Mark IV ;-)

6 Messages

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174 Points

5 years ago

So has Adobe released anything official about this performance problem so many people are having?  

With so many people having issues, surely they cant be silent on this? 

12 Messages

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170 Points

Watch them!

2 Messages

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70 Points

5 years ago

I upgraded to 2015.6 a few days ago. Today I no longer get a preview when I import files. I still have previews for previous imports, just not on my new ones. I haven't been able to get any work done today. I've restarted, turned off the graphics button, reinstalled ... still no previews. I can't go back to a previous version because my catalog is too new now. Furious doesn't come close.

8 Messages

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190 Points

Here's what you can do. Uninstall 2015.6, it was useless for me no matter what I tried.

Use this link to download the 6.0 base unless you still have it around, it's 700mb or so I can't remember. http://prodesigntools.com/trials3/Ado...

After 6.0 is installed use this Link to download 2015.5.1 it was the version just before 2015.6 so your catalogs will have no issues opening. http://prodesigntools.com/swupdl/upda...

Until a new version becomes available I'm sticking with 2015.5.1, hope this works for you!

By the way, the links are safe I've used them and Adobe was the one that referred me to the above site for older full versions since adobe no longer has them available for public to easily downlod but these links download directly from adobes servers I'm told.

2 Messages

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70 Points

I optimised the catalog and went out for a few hours. When I restarted LR was working properly again. Weird.