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Adobe Photoshop Family

1 Message

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70 Points

Sat, Feb 17, 2018 8:14 PM

LE Classic 7.2 cylindrical panorama results in "unknown error"

Just updated to 7.2 and tried to make a vertical panorama using 5 Sony raw (ARW) files using the cylindrical option and got an "unknown error" result. Tried using perspective option and it worked (preview for cylindrical was more accurate/pleasing). Repeated effort several times, including following a LR restart on a late 2015 iMac 27" i5 with 24gb RAM.

Also, if you use Adobe ID for sign-in, please label it as such, not as a "Photoshop Family ID," which is inaccurate.

Responses

Employee

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115 Messages

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2.3K Points

3 years ago

Dave,
I have sent you an email asking for some debugging information, please respond.

-Satish