Skip to main content
Adobe Photoshop Family

3 Messages

 • 

92 Points

Tue, Dec 5, 2017 1:16 AM

Files disappearing while I'm working on them?

Since I updated to CC, I've noticed files deleting themselves while I'm in the middle of editing a batch. The jpg preview will still be there, and I can tell from the positions of the sliders in my grayed-out toolbars that my edits are still there, but the image says "File not found" at the top. When I click the exclamation point, I see the popup attached, and when I go to the folder it describes, the photo is, in fact, gone. These files still exist on my SD card, so hasn't been a total disaster so far, but what's going on? This feels like it might not be a Lightroom problem, but it started immediately after this update, and I'm *really* hoping this doesn't mean something important and expensive is corrupted.


Any thoughts you have would be appreciated!

Responses

610 Messages

 • 

9.4K Points

3 years ago

I can 99% say that it is not LR that is doing that be itself.
Have you searched your drive for that Untitled - 13.jpg file?

3 Messages

 • 

92 Points

I did a search and found many different untitled-13.JPGs, but not that one. That one is missing from its folder, but 12 and 14 are there.

475 Messages

 • 

10.5K Points

3 years ago

I'd go along with Shot Me. Perhaps there is some synchronization software running in the background? If you are not already backing up, perhaps you have a thumb drive lying around and you could use it to set up a Time Machine backup limited to your photos folder? At least you could see approximately when the photo disappears, and get it back if it does disappear.

3 Messages

 • 

92 Points

Thanks! I do have backups (the most important one being that I never clear my SD card until everything definitely works), I'm just alarmed that something in my system is just deleting stuff for no reason.