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Adobe Photoshop Family

5 Messages

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164 Points

Sat, Jan 30, 2016 9:23 PM

error when changing modules in Lightroom cc6.4 mac 10.11.3 I have tried all of the suggestions error still

error when changing modules lr cc6.4 mac 10.11.3 I have tried all of the suggestions on this page: https://helpx.adobe.com/lightroom/kb/... none solve the problem of getting “error occurred when attempting to change modules” and a blank screen. I am very frustrated since I cannot use lightroom and this is going on several weeks. can you suggest any way to get adobe to help? thanks tom

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Official Solution

Employee

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1.7K Messages

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32.4K Points

5 years ago

Please try https://helpx.adobe.com/lightroom/kb/lightroom-cc-2015-4-lightroom-6-4-crashes-on-launch.html

If you are not sure how to change the permissions on the folder, check out Apple's help doc https://support.apple.com/kb/PH21997?locale=en_US&viewlocale=en_US.

Principal Scientist, Adobe Lightroom

5 Messages

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164 Points

5 years ago

thanks your help solved the problem.

Employee

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1.7K Messages

 • 

32.4K Points

5 years ago

Good. Thanks for the confirmation.

Principal Scientist, Adobe Lightroom