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Adobe Photoshop Family

587 Messages

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11.2K Points

Fri, Aug 11, 2017 9:07 PM

Error 16 help page - Typo ?

Hi,

On this page https://helpx.adobe.com/creative-cloud/kb/configuration-error.html#win_10 Section Windows 10 | Set permissions, there seems to be an error :

Adobe PCD

Windows 32 bit:  Program Files\Common Files\Adobe\Adobe PCD\

Windows 64 bit: Program Files (x86)\Common Files\Adobe\ Adobe PCD\

Should be

Adobe PCD

Windows 64 bit:  Program Files\Common Files\Adobe\Adobe PCD\

Windows 32 bit: Program Files (x86)\Common Files\Adobe\ Adobe PCD\


Or am I wrong ? If instructions to fix problems are buggy, things are becoming difficult for the user :-) .

This doesn't fix the problem anyway. I have to run PS as an administrator (option set in the exe properties) to get rid of the error message when PS is launched from Lightroom. If I launch it directly, there's no problem.

Responses

Adobe Administrator

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7.9K Messages

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114.6K Points

3 years ago

I have forwarded this information to the team. 

Thank you.

Adobe Photography Products

Quality Engineering - Customer Advocacy 

587 Messages

 • 

11.2K Points

3 years ago

Hi Rikk,

I have checked my system and indeed, although I'm using 64-bit Adobe apps, Adobe CC is using the 32-bit folder for Adobe PCD.  Confusing...