naestyoh's profile

428 Messages

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8K Points

Sun, Jul 21, 2019 1:18 AM

Can't import anymore

As of last update, every import I attempt now stalls out and the app becomes unresponsive while pegging a core at 200%. I've let it spin for a few hours and still nothing. Computer has been restarted a few times and shut down as well. I have to force quit the app and start over but get same result. 

Responses

Adobe Administrator

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10.7K Messages

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142K Points

2 y ago

Please go to Help>System Info... and get us your installed version number so we know exactly what you have installed at this point.