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Adobe Photoshop Family

8 Messages

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142 Points

Fri, Dec 22, 2017 6:03 PM

Can I hire an LR engineer to improve the speed of LR on my computer?

LR has always been impossibly slow on my computer, while all other Adobe programs, including AfterEffects, works as fast as one would expect.  I've built my computer around the idea of working LR, as I spend more time on LR than any other program.  Yet every time I do anything in LR, the spinning colored wheel appears and everything comes to a grinding halt, and that happens continuously.  Every now and then it suddenly starts working like it should and I quickly try to do 4 or 5 things (slider adjustments, selecting pics in Develop Module, etc) while it's working the way it's supposed to, but it only stays like that for a fleeting moment. 

I tried hiring a computer guy but he knew nothing about LR and was not the least bit helpful.  He was focused on improving the computer speed but it's already fast enough.  IT's just LR that's slow.  So it finally occurred to me that I should hire someone who knows LR inside and out, an LR software engineer, who should be able to help resolve this slowness issue.  Right?  Is there anlyone out there that will consult?

Responses

62 Messages

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1.1K Points

3 years ago

I will be happy to help you out and will offer you as much improvement as adobe has offered to its customers over the past 2 years :)

I have suffered long and hard on this too. I am tech savy and I am baffled. I have read many threads. Just last nite i pulled up the resource monitor while working lr. I see the spinning color wheel and the see the cpu utilization, hd utilization etc at less than 25%. So i don't think its a resource issue.

Maybe some fixed timing loops or task interlocking thing.

I plan on doing some more experiments - making a ram-based vdisk, fresh catalog, a whole nuther system etc.

HW tweaking is not the answer.

8 Messages

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142 Points

Thanks.  I'm at a loss.  I've been using LR for so many years and it seems weird to be leaving it, but it's just too slow.  I can't spend 12 hours culling and editing 1200 pics, all because the colored wheel is spinning on every single move I make.  Sometimes, I think about making a move, and it starts spinning just to mess with me.  I'm looking into going with Capture One now, and just letting LR collect dust.  If I could then replace PS, I could save a lot of money that I was happily giving to Adobe for the subscription.  LR is just too slow, and I don't think they care.

62 Messages

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1.1K Points

I tried capture one; its pretty good; has some features that lr does not have (like the focus mask). Integration with PS is a bit cumbersome. And LR dominates wrt collections, and auto export based on changes etc. Capture one seems a bit overloaded in the sense it looks like you can do the same thing from different screens, but its not clear if its exactly the same or just something different. I used it for two jobs when LR was constantly crashing on nvidea drivers.

If you don't need PS, then i think doing all the image editing in editor X and then using LR for jpg asset management.

I'm also going to be looking at luminar over the holidays.

1.3K Messages

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22.5K Points

3 years ago

I think you should start by saying more about your system like OS, exact LR version, details about hardware including screen type, any GPU. Have you methodically run through the optimisation and troubleshooting documented here

8 Messages

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142 Points

I'm running a Mac Pro with a 2x2.4 GHz Quad-Core Intel Xeon processor, 48 GB of RAM, graphics card is AMD Radeon HD 7950.  I have LR CC and update every time there's a new update.  My OS is OS X Yosemite 10.10.5.

Everything here should be plenty fast to handle LR.  I've done all the optimization that LR suggests.   I'm not alone.  Are there ppl out there where LR isn't slow?  If so, how is that?

8 Messages

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142 Points

I also have an SSD operating drive.

Champion

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5.8K Messages

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102.2K Points

So you've updates to CC 2015.14, rather than Classic 7.1? The advertised speed improvements are in Classic. CC 2015.14 was just a minor camera/lens update. You will need to update your OS to be able to use it, as Yosemite is no longer supported.

8 Messages

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142 Points

I'm not even sure which version of LR I'm using.  Every time I'm offered an update, I take it.  I thought I was doing Classic now.  When you click on "About Lightroom", it doesn't state what version you're using, at least mine doesn't. 

Champion

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5.8K Messages

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102.2K Points

Help menu > System Info will tell you which version.

Employee

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1.7K Messages

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32.4K Points

3 years ago

Check out https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-very-slow-on-hi-end-pc to see if you're interested in participating testing. Note Adobe is at holiday break. The response might wait until after the New Year.

Principal Scientist, Adobe Lightroom

8 Messages

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332 Points

I have been thinking about this for a bit of time. Why doesn’t Adobe consider buying a few of these problems from users who are experiencing these slow down problems.? This would provide more machines for their test bed of machines.

8 Messages

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332 Points

Problem machines

62 Messages

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1.1K Points

3 years ago

32GB RAM, SSD drive, i76800k processor, lightroom classic CC (but same issues for past 2 years), windows 10, gpu accelearation disabled

i've done most but not all of the checks; for example, I have not checked on the number of presets but then i have not added any so hopefully lr is not crippling itself.

BTW the issue i have is in develop module. I click the crop icon, and i can literally count the seconds on my clock before the crop handle on the screen becomes usable...3, 4, 5, 6 seconds. Or after i crop, again, literally 10 seconds before the image is updated on my secondary monitor.

Employee

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1.7K Messages

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32.4K Points

3 years ago

Hi Ron and Zigi, I've asked to add you to try out the new Lightroom build. Check your email inbox for the invitation email. It may take some time for the reason that I stated above.

Principal Scientist, Adobe Lightroom

8 Messages

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142 Points

I followed that prerelease link that you provided in the other thread.  Nothing there for LR.  I'd be eager to try this out.  Does this mean that Adobe is finally addressing the slowness of LR?  If so, why did they take so long?

62 Messages

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1.1K Points

The link seems to be focused on "high end" PCs; i tried to turn core affinity off, and that seems to maybe help (have not gotten any 10 second lags but trying a project now). Mabye other improvements coming

62 Messages

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1.1K Points

3 years ago

Simon,
i have tried the link..i get repeated login sucessmessages and then eventually a time out.

Are you with adobe?

Employee

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1.7K Messages

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32.4K Points

Principal Scientist, Adobe Lightroom

5 Messages

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110 Points

3 years ago

Puget Systems, an independent systems builder just south of Seattle, Washington, has put significant research effort into understanding how best to build for Lightroom and Photoshop (as one part of their customer base... they support many other kinds of customers.) Go to their site (http://pugetsystems.com) to read white papers with detailed analysis of the way the Adobe code executes and what that means for component choices. They have been keeping up with recent development by Adobe.

Consider having them build you the right system and yes, paying the labor for their expertise and care in one-off manufacturing. They have been doing this for long enough to both know the technology and take care of customers. I don't work for them in any way, but I have benefited from their analysis.