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Adobe Photoshop Family

7 Messages

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186 Points

Mon, Jul 22, 2019 1:09 PM

Closed

[BUG] Syncronise folder import screen broken MacOS

Running Lightroom in full screen mode on MacOS, the syncronise folder import screen does not display properly. 

Steps to reproduce:

1. Run Lightroom in full screen mode
2. Right clicking a folder to 'syncronise Folder'
3. Check 'show import screen' and click synchronize
4. Import screen opens, but behind the other panels of the screen, leaving you unable to click import or fully see the import dialogue.
5. Mash escape to try getting out of full screen and see if it fixes or requires a app restart

This conversation has been merged. Please refer the main conversation:

Lightroom Classic: Side panels erratically overlay import dialog (latest macos)

Responses

170 Messages

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3K Points

a year ago

Hi, uhm, 'Creative'! This is a known issue on macOS Mojave with LR 8.3.1 - what versions of macOS and LR do you have?

AFAIK, it hasn't been resolved yet. Check this thread for updates - and I wrote a workaround at the end of the thread that might work for you.

Hope this helps!
Ed

Adobe Administrator

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519 Messages

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9.8K Points

a year ago

Could you please let us know the Lightroom Classic version you use and operating system version?

Edmund,
Could you please add the thread you are referring?

Thanks,
Sunil

7 Messages

 • 

186 Points

Sorry,  could have sworn I pasted that in at the end:

Lightroom Classic version: 8.3.1 [ 201905241238-dcd7e2de ]
License: Creative Cloud
Language setting: en-GB
Operating system: Mac OS 10
Version: 10.14.5 [18F132]

170 Messages

 • 

3K Points

Sorry for the delay & omission:

'Lightroom Classic: Side panels erratically overlay import dialog (latest macos)'
https://feedback.photoshop.com/photoshop_family/topics/side-panels-erratically-overlay-import-dialog...

Cheers!
Ed

7 Messages

 • 

186 Points

Hi Ed,

That does look exactly like the problem I'm experiencing - did try looking for something similar, but clearly missed that!

Sunil, feel free to merge this as a duplicate / related issue, looks like that thread covers the same problem.

170 Messages

 • 

3K Points

Let me know if the workaround I suggested there worked for you by replying on that other thread (no-one's responded yet there, so no idea if it what I sugested is a general fix or limited to me).

Cheers!
Ed