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3 Messages

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92 Points

Sat, Apr 14, 2018 11:34 AM

Closed

Windows update (KB4093112) causes an issue with the Wacom tablet and Photoshop

After updating Windows 10 to the update KB4093112, there is a incompatibility issue between Windows and Wacom tablets (I'm using Intuos Pro) in Photoshop CC.

With Windows Ink on (necessary to use Pen Pressure feature), every time you use a brush, the brush moves your canvas a little at the same time.

This renders any work impossible. If you turn Windows Ink off, brush behaviour returns to normal but you can't use Pen Pressure.

This is so tiring and frustrating. W10 and PS have been a nightmare for the past 3 years.

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Responses

2 Messages

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60 Points

3 years ago

I just bought my first Tablet/Pen input device and I'm kinda bummed out.
Wacom Intuos Pro + Pro Pen 2. Windows 10 - Photoshop CC.
I kinda figured this technology was mature.
F

2 Messages

 • 

60 Points

3 years ago

I just bought my first Tablet/Pen input device and I'm kinda bummed out.
Wacom Intuos Pro + Pro Pen 2. Windows 10 - Photoshop CC.
I kinda figured this technology was mature.
F

23 Messages

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370 Points

3 years ago

Hmm I havent used my Wacom Intuous Pen Pro in a while but this is sad to hear as I want to start using it again. Im running Win 10 , Lr 7.3 Classic and Wacom Intuos Pro.  I didnt know I had to install a separate Ink software though? Where is that info posted? thanks

Employee

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168 Messages

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4K Points

3 years ago

This is a Microsoft bug they introduced in the most recent update.  See this for solution options: https://helpx.adobe.com/photoshop/kb/cannot-paint-with-stylus-when-zoomed-in-windows-10.html