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Adobe Photoshop Family

3 Messages

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92 Points

Tue, Apr 24, 2012 2:30 AM

Closed

Not a problem

Starter Edition: Can't find my photos

Hello, I have some very special photos of a recent family trip that I uploaded onto phtoshop starter edition 3.2 two weeks ago. I had not registered up to that moment, and continued to do what I had always done and hit the 'register later' tab. I had no understanding that time was very critical for registering, there was no red-flag stating that I had a very limited time to register or i could not access my photos. Well, today, in trying to send some pictures to a friend, there again popped up the registry window, blocking my photos. It stated that the 3.2 edition was no loinger available, but that I could still register via e-mail, which I attempted to do, only to be informed that I could no longer access my photos. I chatted with one of your technicians ( Bharati), who stated that he could not help me . I am very upset with this situation, and had no idea that this was an impending problem. When I attempt to open up this 3.2 starter edition, my pictures pop up, and then a second or two later a registry window pops up, blocking my access to my photos. Please contact me via my e-mail, blackdog@montrose.net, and let me know if there is anything that could done. As I stated before, if time for registering was so crucial, I feel that something should have popped up telling me so, seeing that i just loaded them off my camera two weeks ago9 & then stupidly deleted them from my camera). thanks

This conversation has been merged. Please refer the main conversation:

What happened to Adobe Photoshop Album Starter Edition?

Responses

3 Messages

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92 Points

9 years ago

Hey guys, just a note to say that I am a computer idiot, and a friend just clued me in to where my photos could be found, and I found them. I apologize for wasting your time, but I fell that Bharati should have clued me in to this fix. Anyway, thanks and sorry for the message. No need to contact me . Thanks, mike cammack

1 Message

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60 Points

9 years ago

Mike apparently solved his own problem of getting his photos out of 3.2 but he did not say how he did it. I am in the same position as Mike.

Can you tell me how to get photos out of 3.2 and into photoshop?

1 Message

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60 Points

8 years ago

bobbi v. - having the same problems with 3.2. can't get my photos out and i did the same thing and downloaded pictures vacation pictures and deleted them from the camera. i am really frustrated.....pictures from 2001 are in there!!! i even went ahead and got the trial version of PhotoElements 10....and something else Cs.......
couldn't seem to get them again. please someone tell me what to do......!