Revel: Videos not uploading from iphone

I've been trying to evaluate if Adobe can be my photo/video solution of the future, but am having a difficult time trying to get videos to upload from my iphone. My library says it is up to date, but when I go to access any of my videos (from my iphone or the adobe website) it shows a cloud and says "preparing video" nothing happens. This has been going on for days. Pls help.. I'd appreciate an additional week extension of my free month to evaluate the video capabilities. Thanks.