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Adobe Photoshop Family

14 Messages

 • 

390 Points

Sat, May 24, 2014 3:39 PM

Closed

Solved

Revel storage model email

I received this message from Adobe:

"You're currently using more than 2GB of storage. After May 27, 2014, you'll still be able to access all your photos and videos. But if you want to add more, you'll need to delete enough photos and videos to get below the 2GB limit or you'll need to get a Revel Premium subscription."

This is a mistake, as I am NOT currently using more than 2GB of storage, and I'd like to make sure I will not have to delete any images until I reach the limit.

Thanks,
Rick Lieder

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Responses

Adobe Administrator

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391 Messages

 • 

6.2K Points

7 years ago

Yes, I believe you have received this email in error. I can confirm that you are well under 2GB in looking at the account associated with your alternate email. You should not have to delete anything.

Apologies for the confusion here.

-Peter

14 Messages

 • 

390 Points

7 years ago

Thanks Peter.