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Adobe Photoshop Family

14 Messages

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390 Points

Thu, Jul 17, 2014 12:57 AM

Closed

REVEL: Cannot add images

I presumably have 2GB of storage with the free Revel plan, and I am not close to that limit. But I seem to still be limited to the old 50 images per month plan. I should be able to add images up to the 2GB limit, correct?

Thanks,
Rick

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Responses

Adobe Administrator

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391 Messages

 • 

6.2K Points

6 years ago

Which version of the app are you using on which device? Try updating to the latest and if that doesn't work, let me know what error you are getting.

-Peter

14 Messages

 • 

390 Points

6 years ago

Thanks Peter.

I can import no more images. I'm using less than 1GB of my storage.

I'm using Adobe Revel for Mac v1.1, the latest as far as I know.

Error message:
Upgrade to Revel Premium
Importing more photos would put you over your import limit this month.

Adobe Administrator

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391 Messages

 • 

6.2K Points

6 years ago

Ok, the Mac client is a bit out of date. We are working on an update but in the meantime, please go to adoberevel.com in order to upload. The new 2GB limit is enforced there.

14 Messages

 • 

390 Points

6 years ago

Thanks for the info, Peter.