caitlyn_burke's profile

7 Messages

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226 Points

Wed, Jan 31, 2018 7:14 PM

PNG files open crazy in photoshop CC2018

So I used to be able to drag a .png file into my artboard, or file > open, or drag the file to the photoshop app. However, this glitch crazy acid trip keeps happening. I uninstalled and reinstalled but still not working. 

screen capture https://screencast.com/t/dV9Nb6CIaL
screen shot of .png open in photoshop https://screencast.com/t/QjwCBOPL7

As cool as this looks it's not convenient to my workflow at all.


Any thoughts?

This conversation has been merged. Please refer the main conversation:

Photoshop CC 19.1: PNG Images Opens with Distortion

Responses

2K Messages

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35K Points

3 y ago

Please read this message: https://feedback.photoshop.com/photoshop_family/topics/png-images-appear-as-distorted-lines-photosho...

There are some instructions at the end of the thread from Hannah that if  you feel comfortable following, will help Adobe troubleshoot the problem. Apparently a lot of us are seeing this happen. For me, quit and relaunch fixed it and I haven't yet seen it recur.