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Adobe Photoshop Family

6 Messages

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130 Points

Thu, Feb 7, 2013 2:38 PM

Photoshop CS6: healing brush sometimes results in black lines

When doing retouch, NILMDTS, the "healing brush" tool randomly places a discrete black line within the brush outline. I have a jpg example, and am going to attach it. I'm running PS6 on Win 7.

Responses

15.1K Messages

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195.8K Points

8 years ago

Have you installed the updates? You should be on 13.0.1 or 13.1.2.

6 Messages

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130 Points

did the upgrade to 13.1.1 and the black line still appears! what now?

6 Messages

 • 

130 Points

15.1K Messages

 • 

195.8K Points

That is odd, and not something I've seen other users reporting.

Unless you intentionally sampled a line somewhere, I'm not sure what could cause it.

I'd check the obvious: no plugins copied from a previous version of Photoshop, disable all third party plugins, reset preferences, etc.

6 Messages

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130 Points

I've never sampled a line, nor am I sophisticated enough to use plug ins. The bug is in photoshop!

15.1K Messages

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195.8K Points

Other users are not reporting this - so more likely there is something different about your system or usage that is causing or triggering this.

Since others have not seen this, we need to figure out what is different about the way you are using Photoshop, or what is different about your system.

Are you using the healing brush, or spot healing brush?
What tool settings are you using?

Adobe Administrator

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14.7K Messages

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283.8K Points

8 years ago

I would try disabling OpenGL to see if it still happens. It may be a problem with the graphics card.

http://blogs.adobe.com/crawlspace/201...

Sr. Product Manager, Adobe Digital Imaging

6 Messages

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130 Points

8 years ago

Nothing seems to help. I'll just live with it until CS7 emerges!

15.1K Messages

 • 

195.8K Points

We haven't heard about this from other users, and haven't seen it ourselves.

So the problem seems to be something specific to your machine - and we'd like to know what specifically is causing this (could even come down to a bad CPU).

Again:
Are you using the healing brush, or spot healing brush?
What tool settings are you using?

You might try disabling the extension plugins in Photoshop's Plug-Ins folder (change the extensions folder name to start with ~). That will disable the SSE code, and multiprocessor code used by Photoshop.