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Adobe Photoshop Family

1 Message

 • 

70 Points

Fri, Dec 20, 2013 8:36 PM

Photoshop CS6 & CC won't launch after Home Power outage

Working on Photoshop (CC) when power in home went out. Restarted PS, but it shuts down and won't keep working. Same with PS CS6

Responses

15.1K Messages

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195.8K Points

7 years ago

What message do you get when you try to launch Photoshop CC or CS6?

Overall, it really sounds like part of your system files have been corrupted by the power loss.

130 Messages

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2K Points

7 years ago

Check for disk errors caused by the power failure sequencing:

http://helpx.adobe.com/x-productkb/gl...

http://helpx.adobe.com/x-productkb/gl...

On Windows you can run Error Checking and repair as a separate operation without defragmenting. Not sure about OS X.